Đang dịch… · Vietnam SMB
Cập nhật 18/05/2026PEKO vs POS365 Spa
Viết bởi PEKO Team.Cập nhật lần cuối: 18/05/2026.
Xuất bản: 01/05/2026
POS365 Spa and PEKO solve different problems. POS365 Spa is a point-of-sale system. PEKO is the AI loyalty and retention layer that sits on top — predicting which guests are about to stop coming back and automating personalised win-back. This page compares them honestly so you can decide whether to run one, the other, or both.
- Đang dịch…
- PEKO is a loyalty layer; POS365 Spa stays your system of record.
- PEKO adds AI churn prediction + automated Zalo OA / email / SMS win-back that POS365 Spa doesn't.
- Vietnam-first: Zalo OA, Momo/VNPay and Vietnamese-language journeys are native.
What is POS365 Spa? POS365's spa edition with bookings, treatment courses and SMS reminders for Vietnamese salons and spas.
Đang dịch…
- You want an AI loyalty layer that sits on top of their POS — not to switch your existing tool.
- You need AI to flag customers who haven't rebooked in their usual window and re-engage them automatically.
- You want Zalo OA, Momo/VNPay vouchers and Vietnamese-language journeys built in.
- You want a free tier and 15-minute setup, not a long procurement cycle.
Choose POS365 Spa when
- You don't yet have a POS and want POS365 Spa's core product as your system of record.
- Your priority is in-store cashier and inventory more than retention automation.
- You're happy to run loyalty as a manual side-task inside POS365 Spa rather than letting AI drive it.
Đang dịch…
| Đang dịch… | PEKO | POS365 Spa |
|---|---|---|
| Positioning | Loyalty + CRM layer that sits on top of your stack | POS — system of record |
| POS & cashier | Reads their POS data — doesn't replace | Core product |
| AI churn prediction (3-day window) | Built-in | Not core to the product |
| Automated win-back across Zalo OA + email + SMS | Out of the box | Email/SMS only or manual |
| Vietnam channels (Zalo OA, Momo vouchers, VND) | Native | Partial |
| Setup time for the loyalty layer | ~15 minutes | Tied to platform onboarding |
| Pricing for the loyalty layer | Free tier + transparent monthly | Bundled into platform plans |
| Coexists with your current stack | Yes — designed to keep their POS | Replaces the relevant module |
FAQ
Do I have to drop POS365 Spa to use PEKO?
No. PEKO is explicitly designed as a loyalty layer on top of tools like POS365 Spa. You keep their POS; PEKO ingests transactions or appointments and runs the AI retention layer on top.
What does PEKO add that POS365 Spa doesn't?
PEKO predicts which guests are about to stop coming back within a 3-day window, writes personalised win-back messages and triggers them across Zalo OA, email and SMS. POS365 Spa focuses on POS and inventory, with loyalty as a secondary feature.
Is PEKO better than POS365 Spa for Vietnamese operators?
For retention-led growth, yes — PEKO is Vietnam-first, with Zalo OA, Momo/VNPay vouchers and Vietnamese-language journeys built in. POS365 Spa stays the system of record; PEKO drives repeat visits on top.
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Term
Add-on conversion
Share of bookings that accept a prompted add-on (scalp massage, paraffin, hot-towel). A scripted add-on prompt at check-in converts at 25–40% in trained salons — pure margin.