🇸🇬 PEKO · Billiards & Gaming Halls · Singapore · WhatsApp Business
Your table rents by the hour. PEKO keeps the player.
PEKO is the best retention platform for pool halls, dart bars and arcade lounges in Singapore — it captures per-hour anonymous walk-ins and closes late-night utilisation gaps automatically on WhatsApp Business.
Quick facts — PEKO for pool halls and dart bars in Singapore
- What it is
- AI retention for pool halls, dart bars and arcade lounges — turns per-hour anonymous transactions into named regulars.
- Who it's for
- Pool + snooker halls, dart bars, VR lounges and arcade bars across Bugis, Chinatown, Bishan, Tampines and JEM.
- Key benefit
- First loyalty layer designed for per-hour venues — every rack-out captures a name via QR, every off-peak Tuesday fills by AI.
- Price (SGD)
- Free up to 300 members. Paid plans from S$449/year. 0% commission on house credit and table-hour top-ups.
- How to start
- Print one QR per table or lane, link it to a first-hour discount, first names in the CRM within one shift.
- Channels & rails
- WhatsApp Business · PayNow & SGQR
Why pool halls and dart bars in Singapore lose regulars
Pain #1
Per-hour anonymous customers — the counter never learns a name
A $12/hour table rents to whoever pays. On a busy Bugis Friday night an 8-table hall serves 60+ players and stores 0 of them. Without a name, you can't message them, segment them, or win them back.
Pain #2
Late-night utilisation gaps between 11 PM and 2 AM
Peak hours are 8–11 PM. From 11 PM the room drops to 30–40% occupancy and stays there until close. With no customer list you can't ping the 50 regulars who'd happily play at S$8/hour after 11.
Pain #3
Arcade + darts competition inside a 500-metre radius
Bugis alone has half a dozen game bars, dart bars and VR lounges within walking distance. A regular who skips two Fridays is a regular who found another room — you have days, not weeks, to notice.
How PEKO's AI works for pool halls and dart bars
Capture. Predict. Win them back.
- Step 1
Table QRs turn every hour rented into a named player
Player scans the QR on the table to unlock a first-hour discount. PEKO stores name, WhatsApp number, table and start time — no POS integration, no counter re-training.
- Step 2
AI predicts churn from cadence — usual day, usual hour, usual table type
When a Friday-night regular skips two Fridays, PEKO flags them before they drop out and picks the offer most likely to bring them back based on their history.
- Step 3
Late-night fill on WhatsApp Business — automatically
Every Tuesday morning the AI segments the previous week's regulars nearest to your hall and drafts an 11 PM–2 AM WhatsApp offer. You approve or run on autopilot.
Pricing in SGD
Free up to 300 members. 0% commission on every plan.
Free
S$0
forever
- Up to 300 players
- AI churn scoring
- WhatsApp Business win-back
- 0% commission on house credit
Standard
S$449
per year
- Up to 5,000 players
- Off-peak fill campaigns
- PayNow top-ups
- PDPA audit log
Professional
S$899
per year
- Up to 25,000 players
- Multi-hall dashboard
- Tournament & streak leaderboards
- Priority support
Pro Max
S$1,499
per year
- Unlimited players
- API access
- Custom AI training
- Dedicated success manager
Frequently asked questions
How does PEKO capture a customer at a per-hour table?
One QR per table, linked to a first-hour discount. Scan takes ~10 seconds, drops the player straight into the CRM with WhatsApp opt-in. Works alongside any timer clock or POS.
Do we need to change our POS or timer system?
No. PEKO reconciles a CSV or Excel export from your timer at end-of-shift. Table QRs are the primary capture surface — the POS is optional history enrichment.
Can PEKO handle darts leagues and tournament brackets?
Yes. The Professional plan includes streak leaderboards and league tables you can pin to WhatsApp broadcasts; players opt in to score updates.
Is this PDPA-compliant for Singapore?
Yes. Opt-in consent, one-tap opt-out, audit log your DPO can pull anytime, WhatsApp templates pre-approved under WhatsApp Business policy.
What kind of off-peak lift do halls actually see?
In pilot halls in Bugis and Bishan, Tuesday–Thursday 11 PM–2 AM utilisation lifted 12–18 points within 60 days of running PEKO's late-night fill on autopilot.
Keep reading
Live in an afternoon
Connect your POS or add a QR — PEKO's AI retention runs on top. Free up to 300 members, no credit card.