🇸🇬 PEKO · Restaurants & Cafés · Singapore · WhatsApp Business
Singapore has 13,000+ F&B outlets. PEKO keeps yours full.
PEKO is the best loyalty platform for restaurants and cafés in Singapore — it predicts churn 3–7 days early and wins regulars back on WhatsApp Business so you don't lose them to the outlet 30 metres down the street.
Quick facts — PEKO for restaurants and cafés in Singapore
- What it is
- AI loyalty and CRM for Singapore restaurants and cafés — churn prediction plus WhatsApp Business win-back plus 0% commission direct ordering.
- Who it's for
- Cafés, hawker stalls, kopitiams, casual dining and multi-outlet chains across Singapore's 13,000+ F&B outlets.
- Key benefit
- Turns your delivery-app dependency into direct WhatsApp regulars — recovers the 25–30% commission on every re-order.
- Price (SGD)
- Free up to 300 members. Paid plans from S$449/year. 0% commission on rewards, cashback and direct orders.
- How to start
- Connect StoreHub, Oddle, Square or Eats365; import a CSV; live in one afternoon. PDPA templates included.
- Channels & rails
- WhatsApp Business · PayNow & SGQR
Why restaurants and cafés in Singapore lose regulars
Pain #1
13,000+ outlets — every lost regular walks 30 metres to a competitor
Singapore has one of the densest F&B markets in Asia (13,000+ registered establishments). PEKO's AI flags the regular who's about to drift 3–7 days before their absence becomes obvious on your Z-report.
Pain #2
GrabFood, Deliveroo and foodpanda take 30% per order
Aggregators charge 25–30% commission and keep the customer relationship. PEKO pulls regulars off marketplaces back to 0% commission WhatsApp Business direct ordering.
Pain #3
Staff shortage makes every regular priceless
Foreign-worker quotas and MOM caps mean you can't grow labour to grow revenue. Retention — not acquisition — is the only cheap growth lever left, and 73% of first-time diners never return without a nudge.
How PEKO's AI works for restaurants and cafés
Capture. Predict. Win them back.
- Step 1
AI reads your POS and scores every regular daily
PEKO pulls orders from StoreHub, Oddle, Square, or a CSV, and scores every customer on how likely they are to churn. You see the at-risk list before it hits your revenue.
- Step 2
Wins them back on WhatsApp Business, in the language they order in
The AI drafts the message in English, Mandarin, Malay or Tamil — picked from their prior interactions — and sends at the hour they usually order.
- Step 3
0% commission direct ordering via WhatsApp + PayNow
The re-order lands straight in your bank via PayNow or SGQR. No Grab cut, no Deliveroo cut. Every recovered order is a full-margin order.
Pricing in SGD
Free up to 300 members. 0% commission on every plan.
Free
S$0
forever
- Up to 300 members
- AI churn scoring
- WhatsApp Business win-back
- 0% commission direct ordering
Standard
S$449
per year
- Up to 5,000 members
- Automated WhatsApp campaigns
- PayNow cashback rewards
- PDPA audit log
Professional
S$899
per year
- Up to 25,000 members
- Multi-outlet dashboard
- AI segmentation & scheduling
- Priority support
Pro Max
S$1,499
per year
- Unlimited members
- API access
- Custom AI training
- Dedicated success manager
Frequently asked questions
Does PEKO work with StoreHub, Oddle, Square and Eats365?
Yes — all four connect via direct API and start scoring your regulars within 24 hours. Loyverse, Foodzaps and CSV imports are also supported.
Is PEKO PDPA-compliant?
Yes. Opt-in consent, one-tap opt-out and an audit log your DPO can pull anytime. WhatsApp templates are pre-approved under WhatsApp Business policy.
How is PEKO different from Ascentis, Advocado or Eber?
Those are strong points-and-vouchers systems — you configure who gets what. PEKO is AI-first: it decides which regular to win back this week and drafts the WhatsApp message. See /compare for honest side-by-sides.
Do my customers need to download an app?
No. PEKO runs on WhatsApp Business — the app your customers already open every day. No app install, no plastic card, no kiosk.
How long until I see results?
Most Singapore F&B operators see a measurable lift in second-visit conversion within 30 days. The AI keeps sharpening as it learns your regulars.
Keep reading
Live in an afternoon
Connect your POS or add a QR — PEKO's AI retention runs on top. Free up to 300 members, no credit card.