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    🇲🇾 PEKO · Restaurants & Cafés · Malaysia · WhatsApp Business

    GrabFood takes 30–35%. PEKO brings them direct.

    PEKO is the best loyalty platform for restaurants and cafés in Malaysia — it pulls regulars off GrabFood and foodpanda onto direct WhatsApp ordering so you keep the 30–35% commission on every re-order.

    Book a free demo See pricing in MYR

    Quick facts — PEKO for restaurants and cafés in Malaysia

    What it is
    AI loyalty and CRM for Malaysian restaurants — churn prediction plus WhatsApp win-back plus 0% commission DuitNow direct ordering.
    Who it's for
    Cafés, mamak, restoran, kopitiam, bubble tea and casual dining chains across KL, Penang, JB, and East Malaysia.
    Key benefit
    Turns aggregator-first customers into WhatsApp regulars — every recovered re-order is a full-margin order.
    Price (MYR)
    Free up to 300 members. Paid plans from RM1,499/year. 0% commission on rewards and direct orders.
    How to start
    Connect StoreHub, Loyverse, Feedme or EasyEat — live in one afternoon. WhatsApp templates in BM, EN, ZH, Tamil.
    Channels & rails
    WhatsApp Business · DuitNow QR

    Why restaurants and cafés in Malaysia lose regulars

    Pain #1

    GrabFood and foodpanda charge 30–35% per order

    Two aggregators, two-thirds of your delivery volume, one-third of your margin gone. PEKO pulls the customer relationship back to WhatsApp Business + DuitNow — 0% commission, straight to your bank.

    Pain #2

    Malaysian customers live in WhatsApp — your loyalty still lives on paper

    Nearly every diner has WhatsApp open all day. Your rewards live on a paper stamp card that gets lost in the wallet. PEKO closes the gap: every offer and reward in the chat they already use.

    Pain #3

    Franchises win on price. You have to win on memory.

    You can't beat KFC, Tealive or Zus on price. You can beat them on remembering the regular's kopi order — PEKO scales that memory across every outlet automatically.

    How PEKO's AI works for restaurants and cafés

    Capture. Predict. Win them back.

    1. Step 1

      AI scores every regular daily from your POS or CSV

      PEKO connects to StoreHub, Loyverse, Feedme, EasyEat or a CSV export. Every customer gets a churn score you can see the moment they start drifting.

    2. Step 2

      Win-back on WhatsApp in BM, English, Chinese or Tamil

      The AI writes the message in the language the customer usually orders in — no template guesswork — and sends at their usual order hour.

    3. Step 3

      0% commission direct ordering via WhatsApp + DuitNow QR

      Re-orders land straight in your bank via DuitNow. No Grab cut, no foodpanda cut, no lock-in.

    Pricing in MYR

    Free up to 300 members. 0% commission on every plan.

    Free

    RM0

    forever

    • Up to 300 members
    • AI churn scoring
    • WhatsApp win-back
    • 0% commission direct ordering

    Standard

    RM1,499

    per year

    • Up to 5,000 members
    • Automated WhatsApp campaigns
    • DuitNow QR rewards
    • PDPA audit log

    Professional

    RM2,999

    per year

    • Up to 25,000 members
    • Multi-outlet dashboard
    • AI segmentation
    • Priority support

    Pro Max

    RM4,999

    per year

    • Unlimited members
    • API access
    • Custom AI training
    • Dedicated success manager

    Frequently asked questions

    Does PEKO work with StoreHub, Loyverse, Feedme and EasyEat?

    Yes. All four connect via direct API and score your regulars within 24 hours. CSV imports also supported for anyone on paper or a custom POS.

    Do you support Bahasa Malaysia, Chinese and Tamil?

    Yes — the AI writes WhatsApp messages in all four (BM, English, Chinese, Tamil), automatically picked from the customer's prior interactions.

    Is PEKO PDPA-compliant in Malaysia?

    Yes. Opt-in consent, one-tap opt-out, and audit log that the Personal Data Protection Commissioner can review. WhatsApp templates pre-approved.

    How is PEKO different from Ocard, Eber or Advocado?

    Those are strong points-and-vouchers systems. PEKO is AI-first: it decides which regular to win back this week and drafts the WhatsApp message. See /compare for the honest side-by-side.

    How fast until we see the aggregator revenue come home?

    Most Malaysian F&B operators see 15–25% of aggregator-only diners re-order direct via WhatsApp within 60 days. That's pure margin back on the P&L.

    Keep reading

    Live in an afternoon

    Connect your POS or add a QR — PEKO's AI retention runs on top. Free up to 300 members, no credit card.

    Book a free demo See all PEKO Malaysia pages