🇸🇬 PEKO for Singapore F&B · WhatsApp Business
Singapore's restaurants lose 73% of first-time customers. PEKO brings them back.
PEKO is the AI-first loyalty and CRM platform for Singapore F&B — it predicts which customers are about to stop returning and wins them back automatically via WhatsApp. Free up to 300 members. 0% commission.
Quick facts — PEKO in Singapore
- What it is
- AI loyalty & CRM platform for restaurants — churn prediction plus WhatsApp Business win-back.
- Who it's for
- Cafés, hawker stalls, kopitiams, casual dining and chains across Singapore's 13,000+ F&B outlets.
- Key benefit
- Wins back at-risk regulars 3–7 days before they churn — automatically, on WhatsApp.
- Price (SGD)
- Free up to 300 members. Paid plans from S$449/year. 0% commission on rewards or orders.
- How to start
- Connect your POS, import your customer list, live in an afternoon. No credit card to start.
Why Singapore restaurants lose regulars
Pain #1
13,000+ F&B outlets fighting for the same diners
Singapore has one of the densest restaurant markets in Asia. Every regular you lose walks 30 metres to a competitor. PEKO's AI flags them before they drift.
Pain #2
30% delivery commissions on every order
GrabFood, Deliveroo and foodpanda take 25–30% per order. PEKO pulls customers off marketplaces and back to 0% commission direct ordering via WhatsApp.
Pain #3
Rentals that make every lost regular expensive
At Orchard, Raffles Place or Holland Village rents, one lost weekly regular is thousands in annual revenue. PEKO makes retention the cheapest growth lever you have.
How PEKO's AI works
Predict. WhatsApp. 0% commission.
- Step 1
Predict who's about to stop coming back — 3 to 7 days early
PEKO's AI reads your POS orders and scores every regular in Singapore on how likely they are to churn. You get a live list of at-risk customers before they actually disappear — not a lagging report next month.
- Step 2
Win them back on WhatsApp Business — automatically
The AI drafts the message, picks the right offer, and sends via WhatsApp Business at the hour your customer is most likely to reply. You approve in one tap or let it run on autopilot.
- Step 3
0% commission direct ordering
When they come back, they order direct through your PEKO link — no GrabFood or foodpanda cut. Every re-order lands in your bank account, not a marketplace's.
Pricing in SGD
Free up to 300 members. 0% commission on every plan.
Free
S$0
forever
- Up to 300 members
- AI churn scoring
- WhatsApp Business win-back
- 0% commission direct ordering
Standard
S$449
per year
- Up to 5,000 members
- Automated WhatsApp campaigns
- PayNow cashback rewards
- PDPA audit log
Professional
S$899
per year
- Up to 25,000 members
- Multi-outlet dashboard
- AI segmentation & scheduling
- Priority support
Pro Max
S$1,499
per year
- Unlimited members
- API access
- Custom AI training
- Dedicated success manager
Frequently asked questions
Do I need to learn a complicated dashboard?
No. PEKO ships with an embedded AI Agent that takes actions for you inside the product. Instead of clicking through 10 dropdowns to configure a voucher, segment or campaign, you tell the Agent what you want in chat, it drafts the change, and you click Approve. The full dashboard is still there when you need it — but day-to-day, you can run PEKO by messaging.
Does PEKO work with my POS?
Yes. PEKO sits on top of your existing POS — StoreHub, Oddle, Loyverse, Square, Toast, Eats365, and most local POS systems via CSV import or direct API. No POS migration, no staff retraining, no downtime.
Is there really a free plan?
Yes. PEKO Free supports up to 300 members with AI churn scoring, WhatsApp Business win-back, and 0% commission direct ordering. No credit card needed to start.
Is PEKO PDPA-compliant?
Yes. PEKO ships with opt-in consent, one-tap opt-out, and a full audit log your DPO can pull at any time. WhatsApp templates are pre-approved under WhatsApp Business policy.
How is PEKO different from Advocado, Eber or Ocard?
Advocado, Eber and Ocard are strong points-and-vouchers loyalty systems — you decide who gets what. PEKO is AI-first: it decides which regular to win back this week and drafts the WhatsApp message for you. See the honest side-by-side on our comparison pages.
Do my customers need to download an app?
No. PEKO runs on WhatsApp Business — the app your customers already open every day. No app install, no kiosk, no plastic card.
How long until I see results?
Most Singapore F&B operators see measurable lift in second-visit conversion within 30 days. The AI sharpens as it learns your regulars.
PEKO in Singapore — by vertical
Live in an afternoon
Connect your POS — PEKO's AI retention runs on top. Free up to 300 members, no credit card.
Want the POS story too? See our sister brand LOOP in Singapore →