🇵🇭 PEKO · Billiards & Gaming Halls · the Philippines · Messenger + WhatsApp
Efren Reyes made billiards a national sport. PEKO brings the players back.
PEKO is the best retention platform for billiard and gaming halls in the Philippines — it turns anonymous per-hour walk-ins into named regulars and wins them back automatically on Messenger and WhatsApp before their next Friday.
Quick facts — PEKO for billiard halls in the Philippines
- What it is
- AI retention and CRM platform built for billiard halls, dart bars and arcade lounges — turns table-hour transactions into a named customer file.
- Who it's for
- Pool halls, snooker rooms, dart bars and gaming lounges across Metro Manila, Cebu, Davao, Angeles and Bacolod — from single-table shops to 30-table halls.
- Key benefit
- First loyalty layer built for a country where billiards is a national passion — captures walk-ins at rack-out and wins them back before the next weekend.
- Price (PHP)
- Free up to 300 members. Paid plans from ₱18,900/year. 0% commission on rewards, house credit and table-hour top-ups.
- How to start
- Print one QR per table, link it to your rate card. First names in the CRM within one shift — no POS integration required.
- Channels & rails
- Messenger + WhatsApp · GCash & Maya
Why billiard halls in the Philippines lose regulars
Pain #1
Billiards is a national passion — and every hall has zero customer data
The Philippines is the country that produced Efren Reyes, Django Bustamante and Carlo Biado — with an estimated 20,000+ commercial tables in play. Yet almost no hall in the country runs a loyalty programme. Every regular is a face at the counter, not a name in a system.
Pain #2
Per-hour transactions leave no customer trace
A ₱120/hour table rents to whoever pays cash. In a busy Friday night an 8-table hall serves 60+ players and stores 0 of them. When a regular stops coming, you don't even know they've stopped.
Pain #3
Weekday utilisation collapses to 20–30%
Weekends are packed, Tuesdays are empty. Without a customer list you can't send a Tuesday-night ₱80/hour message to the 40 regulars who came last Friday — because you don't have their contact.
How PEKO's AI works for billiard halls
Capture. Predict. Win them back.
- Step 1
Every rack-out captures a player — with one QR per table
The player scans a QR on the table felt to unlock a hall rate or free 15 minutes on their first hour. PEKO stores their name, Messenger or WhatsApp handle, table, and start time. No POS integration, no counter workflow change.
- Step 2
AI predicts who's about to stop coming — 5 to 10 days early
PEKO scores every player on their cadence: usual day, usual hours, usual table type. When a Friday regular skips two Fridays, the AI flags them before they drop out completely.
- Step 3
Win them back on Messenger + WhatsApp — automatically
The AI drafts the message ('Hey Kuya — Friday special, ₱90/hour before 8 PM'), picks Messenger or WhatsApp based on how they signed up, and sends at the exact hour they used to walk in. You approve in one tap or let it run on autopilot.
Pricing in PHP
Free up to 300 members. 0% commission on every plan.
Free
₱0
forever
- Up to 300 players
- AI churn scoring
- Messenger & WhatsApp win-back
- 0% commission on house credit
Standard
₱18,900
per year
- Up to 5,000 players
- Off-peak fill campaigns
- GCash & Maya top-ups
- Consent & opt-out audit log
Professional
₱37,900
per year
- Up to 25,000 players
- Multi-hall dashboard
- Tournament + streak leaderboards
- Priority support
Pro Max
₱62,900
per year
- Unlimited players
- API access
- Custom AI training
- Dedicated success manager
Frequently asked questions
How is billiards retention different from restaurant retention?
Restaurants get a name at the receipt. Billiard halls don't — a table rents by the hour to a cash-in-hand walk-in. PEKO's onboarding is built for that: one QR per table, one scan at rack-out, name in the CRM in under 10 seconds. No counter re-training.
Do we need to change our POS or how we take payment?
No. PEKO runs alongside whatever you use — cash box, timer clock, or a proper POS. Table QRs are the primary capture surface; PEKO reconciles a CSV or Excel export at end-of-shift if you want the transaction history.
Will regulars actually scan the QR?
Yes when the first hour is discounted. In pilot halls in Manila and Cebu, first-visit capture rates run 55–70% when the QR unlocks ₱20–₱40 off the opening hour. The AI does the rest.
Can PEKO run off-peak fill for a Tuesday night?
That's the biggest ROI lever in the vertical. PEKO segments regulars by usual day and hour, then sends a Tuesday morning Messenger blast to the 40–80 Friday regulars nearest to your hall with a time-boxed rate. Weekday utilisation typically lifts 12–20 points within 60 days.
Is PEKO compliant with Philippine data privacy rules?
Yes. Every capture is opt-in, one-tap opt-out, and audit-logged for the National Privacy Commission. Messenger and WhatsApp templates are pre-approved and never scraped from your camera roll or contacts.
Keep reading
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Connect your POS or add a QR — PEKO's AI retention runs on top. Free up to 300 members, no credit card.