Verdict: if you need a POS, evaluate StoreHub as a POS — this page compares its loyalty layer only. PEKO is the retention layer you add to any POS, including StoreHub, when you want cashier-free enrolment and predictive win-back rather than a points module bundled with the till.
StoreHub alternatives for Malaysia F&B
Last reviewed 2026-08-29 · Hungry Bear Internet Pte. Ltd.
StoreHub is a Malaysian point-of-sale vendor whose product suite includes a loyalty and marketing module. This page evaluates the loyalty layer, not the POS.
Updated August 2026 — Verdict: if you need a POS, evaluate StoreHub as a POS — this page compares its loyalty layer only. PEKO is the retention layer you add to any POS, including StoreHub, when you want cashier-free enrolment and predictive win-back rather than a points module bundled with the till.
No POS yet? Open with LOOP
PEKO adds retention to the POS you already run. If you have not picked a POS yet, LOOP is the AI POS from the same company — the two share one dataset, so nothing is entered twice.
The merchant StoreHub says it isn't for
StoreHub's own restaurant-POS guide for Malaysia tells a specific merchant not to buy a paid system: a single-outlet, cash-only shop with a fixed menu, which the guide says can run on a free POS. That is fair advice, and we are not arguing with it.
PEKO is built for exactly that merchant. Keep the free POS — PEKO needs no POS integration, because guests scan an in-venue QR or photograph the receipt, so cash-paying guests are counted too. Retention is free up to 300 members, then RM990 per year, and there is no sales call to get started.
PEKO vs StoreHub — the seven criteria
Competitor cells are sourced only from StoreHub's own published pricing and documentation. Where a capability is not documented, the cell is left blank rather than guessed.
| Criterion | PEKO | StoreHub |
|---|---|---|
| Pricing model | Flat published subscription per venue in MYR, monthly or annual. No per-outlet gating and no revenue share. | Tiered POS subscription published on StoreHub's Malaysian pricing page, with loyalty bundled into the POS plan rather than priced separately. The tier amounts are shown after plan selection rather than as a headline figure. |
| Per-order fees | None — 0% commission on orders or redemptions. | No per-order commission documented for loyalty. Outbound SMS through StoreHub Engage is charged per message, from RM0.15 per SMS. |
| Cashier-free enrolment | Yes — guests enrol themselves from the receipt, so capture never depends on the cashier asking. | Partly — StoreHub documents a QR-based Beep cashback flow that guests scan themselves, so enrolment need not run through the cashier keying a phone number. |
| AI churn prediction | Yes — members likely to lapse in the next 3–7 days are flagged and the win-back is drafted for approval. | Not documented. StoreHub describes automatic rewards and tiers that run to rules, with no published lapse or churn scoring. |
| Messaging channel | WhatsApp Business, native. PWA and native app available as add-ons. | SMS via StoreHub Engage, plus in-app Beep notifications. |
| Free tier | Free forever up to 300 members. | Not published by the vendor as of 2026-08-29. We do not substitute an estimate; ask for it in writing before signing. A free demo is offered; no free-forever plan is listed. |
| POS requirement | POS-agnostic — layers on the POS you already run. | Requires StoreHub's own POS — the loyalty module is built into checkout and is not sold as a layer over a third-party till. |
What StoreHub does better than PEKO
- StoreHub is a complete POS with inventory, kitchen display and reporting, which PEKO deliberately is not — PEKO's answer is that you should choose the till on till merits and add retention on top, which is why PEKO runs on StoreHub rather than against it.
- StoreHub owns the Beep ordering and delivery channel inside the same dashboard, so ordering data and loyalty sit in one system — PEKO's answer is that it takes the transaction feed from whatever channel you already run and charges 0% on those orders, rather than asking you to move the channel.
- Because cashback is built into StoreHub's own checkout, there is no extra hardware and no integration step — PEKO's answer is that its enrolment needs no hardware either, since the guest scans or uploads the receipt from their own phone.
Which to pick, by venue type
| Venue type | PEKO | StoreHub |
|---|---|---|
| Single independent café or restaurant | Start on the free tier up to 300 members; retention runs itself. | Reasonable if you are buying a POS anyway; loyalty comes bundled rather than chosen. |
| 2–10 venue group | Flat per-venue pricing with one member list across venues. | Works across outlets on StoreHub's own estate; a mixed-POS group cannot use the loyalty module. |
| High-volume food court or QSR counter | Cashier-free enrolment matters most here — nothing is added to the counter script. | QR cashback avoids the counter script, but only for venues already on StoreHub's till. |
| Delivery-heavy venue | 0% per-order fee; PEKO converts delivery guests into an owned member list. | Beep ordering is native; loyalty attaches to Beep orders without a separate integration. |
| Venue replacing its POS this year | PEKO is POS-agnostic — pick the POS on POS merits, then layer retention on top. | Only if StoreHub is the POS you are moving to — the loyalty layer does not travel. |
FAQ
- Is PEKO a replacement for StoreHub?
- PEKO is an AI retention and loyalty layer, not a POS. It runs alongside whatever you use today, which is why most Malaysia operators pilot it on one venue for 30 days before deciding what to change.
- What does StoreHub cost in Malaysia?
- StoreHub publishes tiered POS plans for Malaysia with loyalty bundled into the plan rather than priced on its own line, and charges from RM0.15 per SMS for Engage messages. Ask for the tier price in writing, since the headline figure is not shown on the loyalty page.
- Does StoreHub enrol members without the cashier?
- Partly. StoreHub documents a QR-based Beep cashback flow the guest scans themselves. PEKO's answer: guests enrol from the receipt on any POS, so capture does not depend on being on a particular till.
- Can I export my member list if I switch?
- PEKO exports the full member list on demand with no exit fee. For StoreHub, data portability is governed by your POS contract rather than a published policy — check the clause before you sign.
- Does PEKO predict which guests are about to stop coming?
- Yes. PEKO scores every member daily and flags those likely to lapse in the next 3–7 days, then drafts the WhatsApp win-back for approval. Measured precision is 68–74% on a base of 1,200 F&B outlets.
Sources
Every StoreHub cell above is taken from StoreHub's own published pages, checked 2026-08-29. Where a figure is not published, the cell says so.
The PEKO ecosystem
PEKO and LOOP are two products from the same company. PEKO is the AI retention layer and runs alongside the POS you already use. LOOP is the AI-native POS that covers operations: recipe-level inventory, staff shifts, table plans and the kitchen display. Each works on its own, and run together they share one dataset, so nothing has to be entered twice. See PEKO + LOOP in one ecosystem