🇲🇾 PEKO · Snooker & Billiards Halls · Malaysia · WhatsApp Business
Malaysian snooker culture runs deep. PEKO gives it a member list.
PEKO is the best retention platform for snooker and pool halls in Malaysia — it installs the membership system the vertical has never had, capturing hourly walk-ins and winning them back on WhatsApp before the weekend.
Quick facts — PEKO for snooker and pool halls in Malaysia
- What it is
- AI retention for snooker halls, pool rooms and dart bars — the first proper membership system for a vertical that's always run on cash and reputation.
- Who it's for
- Snooker halls, pool rooms and dart bars across KL, Penang, JB, Ipoh, Kuching and Kota Kinabalu.
- Key benefit
- Turns cash-in-hand walk-ins into named members with WhatsApp reach — and closes the empty Monday–Wednesday afternoons with AI-scheduled off-peak offers.
- Price (MYR)
- Free up to 300 members. Paid plans from RM1,499/year. 0% commission on house credit and table-hour top-ups.
- How to start
- Print one QR per table linked to a first-hour rate. First names in the CRM within one shift.
- Channels & rails
- WhatsApp Business · DuitNow QR
Why snooker and pool halls in Malaysia lose regulars
Pain #1
Snooker + pool halls run on cash — membership systems are effectively absent
Snooker is deeply woven into Malaysian social-club and late-night nightlife culture, yet the vertical has no dominant membership software. Almost every hall stores customers as faces at the counter and cash in the till.
Pain #2
Hourly transactions with no CRM record
A RM10/hour table rents to whoever pays. A 12-table KL hall serves 80+ players on a Saturday night and stores 0 of them. When a regular stops coming you don't even notice for weeks.
Pain #3
Monday–Wednesday afternoons run at 15–25% utilisation
Weekends fill. Weekday afternoons hollow out. Without a customer list you can't reach the 100 regulars who'd play at a RM6/hour rate before 6 PM.
How PEKO's AI works for snooker and pool halls
Capture. Predict. Win them back.
- Step 1
One QR per table — first hour discounted, first name captured
Player scans the QR at the table to unlock a first-hour rate. PEKO stores their name, WhatsApp, table and start time — no POS integration, no counter re-training.
- Step 2
AI churn scoring on cadence — usual day, usual table, usual crew
PEKO tags each player's rhythm. When a Saturday regular skips two Saturdays, we flag them 5–10 days early and pick the offer most likely to bring them back.
- Step 3
Weekday-afternoon fill via WhatsApp — automatic
Every Monday morning the AI drafts a WhatsApp broadcast to the last week's regulars nearest to your hall with a time-boxed afternoon rate. Approve in one tap or run on autopilot.
Pricing in MYR
Free up to 300 members. 0% commission on every plan.
Free
RM0
forever
- Up to 300 players
- AI churn scoring
- WhatsApp win-back
- 0% commission on house credit
Standard
RM1,499
per year
- Up to 5,000 players
- Off-peak fill campaigns
- DuitNow QR top-ups
- PDPA audit log
Professional
RM2,999
per year
- Up to 25,000 players
- Multi-hall dashboard
- Tournament & streak leaderboards
- Priority support
Pro Max
RM4,999
per year
- Unlimited players
- API access
- Custom AI training
- Dedicated success manager
Frequently asked questions
We've always run on cash — do we need a new POS?
No. PEKO's capture point is the table QR, not the till. Reconcile a CSV or Excel from your timer at end-of-shift if you want the history. No POS switch required.
Will Malaysian snooker regulars actually scan a QR?
Yes when the first hour is discounted — pilots in KL and Penang saw 55–70% first-visit capture on a RM3–RM5 opening-hour discount. The AI takes it from there.
Can PEKO run a proper membership tier system?
Yes. Standard and above include Casual / Regular / Core tiers scored automatically on visits per month, with tier-gated house-credit top-ups and tournament access.
Do you support Bahasa Malaysia, Chinese and Tamil messaging?
Yes — WhatsApp messages auto-selected from the language the player signs up in. BM, English, Chinese and Tamil supported out of the box.
How much weekday-afternoon lift is realistic?
Pilot halls saw 10–18 points of utilisation added to Monday–Wednesday afternoons within 60 days of running PEKO's off-peak fill on autopilot.
Keep reading
Live in an afternoon
Connect your POS or add a QR — PEKO's AI retention runs on top. Free up to 300 members, no credit card.