Quán thực nhận · Singapore & Philippines
Cập nhật 23/05/2026PEKO vs Eats365
Viết bởi PEKO Team.Cập nhật lần cuối: 23/05/2026.
Xuất bản: 23/05/2026
Eats365 has grown fast in Singapore and the Philippines because its modular POS is genuinely flexible. The gap most operators hit is the same one StoreHub and Oddle customers hit: the CRM module captures the data, but nobody on the team has time to segment, write, and send the actual win-back. PEKO closes that gap, in the local channels (WhatsApp, PayNow, GCash, Maya) your customers already use.
- Quán thực nhận
- Eats365 = modular cloud POS + CRM add-on. PEKO = AI that writes the retention campaigns Eats365's CRM only stores.
- Layer PEKO on top of Eats365 — no POS migration, live in an afternoon.
- SGD S$449 / yr in Singapore, ₱17,900 / yr in the Philippines — flat, no per-transaction cut.
What is Eats365? Hong Kong–founded cloud POS used widely across Singapore, the Philippines, Hong Kong, and Taiwan; modular add-ons cover self-order kiosks, KDS, QR ordering, and a basic CRM.
Quán thực nhận
- You run Eats365 POS and the CRM module is sitting unused because nobody has time to operate it.
- You want AI to identify which customers are about to lapse — not to manually pull cohort reports.
- Your customer base lives on WhatsApp / Viber / Messenger, not email.
- You want PayNow (SG) or GCash / Maya (PH) cashback as the reward currency.
- You want the same retention engine across Singapore and Philippines outlets.
Choose Eats365 when
- You don't have a POS yet — Eats365's modular start is a clean entry point.
- You need self-order kiosks or full KDS integration as your priority.
- You operate a single venue with low order volume where churn prediction isn't useful yet (under 30 days of data).
- Your marketing is done by a dedicated CRM manager who'll operate Eats365's tools directly.
Quán thực nhận
| Quán thực nhận | PEKO | Eats365 |
|---|---|---|
| Primary purpose | AI loyalty + churn prediction + autopilot win-backs | Modular cloud POS (kiosk, KDS, QR ordering, CRM add-on) |
| Replaces your POS? | No — sits on top of Eats365 | Yes — Eats365 is the POS |
| AI churn prediction | Yes — 3-day window per customer | No — CRM stores history only |
| Auto-writes campaigns | Yes — AI picks segment, channel, copy, send time | No — manual segment + send |
| WhatsApp Business | Native, segmented | Add-on, manual |
| PayNow rewards (SG) | Yes | No |
| GCash / Maya rewards (PH) | Yes | No |
| Self-order kiosk | No | Yes |
| Pricing (Singapore) | S$449 / year (Standard) | Module-based monthly subscription |
| Pricing (Philippines) | ₱17,900 / year (Standard) | Module-based monthly subscription |
| Setup time | Same day | 1–3 weeks (modules + hardware) |
| Best paired with | Eats365, StoreHub, Loyverse, Square | Eats365 Kiosk, Eats365 KDS |
FAQ
Can PEKO read order data from Eats365?
Yes — via CSV export (daily, scheduled) or direct API. PEKO begins scoring churn risk after ~30 days of order history is loaded.
Does Eats365's built-in CRM do what PEKO does?
Eats365's CRM stores customer + order history and lets you run a manual segment and broadcast. It does not predict churn, doesn't auto-pick the right channel per customer, and doesn't write the message. PEKO is the AI that does.
How does the pricing work in SGD and PHP?
Flat annual: S$449 / S$899 / S$1,499 by tier in Singapore, ₱17,900 / ₱34,900 / ₱54,900 in the Philippines. No per-transaction fee, no commission on rewards issued.
Can I run PEKO across both my SG and PH outlets?
Yes — one account, multi-currency, per-outlet currency override. Singapore outlets bill in SGD, Philippine outlets in PHP, all on the same dashboard.
What language does PEKO write in?
Singapore: English, Singlish, Mandarin, Bahasa Melayu, Tamil. Philippines: English, Tagalog, Taglish, Bisaya, Ilocano. AI picks based on the customer's prior interactions.
Do I need PDPA / DPA consent flows?
Yes — both Singapore PDPA and Philippines DPA require opt-in for marketing messages. PEKO handles consent capture, opt-out, and audit logs automatically.
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