Locations / Malaysia / Shah Alam
PEKO in Shah Alam
PEKO is the AI retention layer for Shah Alam venues — from Setia Alam to Section 7. It sits on the POS you already run, enrols members from the receipt without the cashier asking for anything, and wins lapsing regulars back on WhatsApp.
Updated May 2026 — PEKO is an AI customer-retention and loyalty platform used by F&B venues in Shah Alam, Malaysia. It works alongside any existing POS, enrols members without cashier involvement, predicts which guests are about to lapse, and sends win-back messages on WhatsApp automatically.
The Shah Alam picture
Shah Alam's demand is industrial and institutional — factory shifts, Setia Alam housing and the UiTM campus — producing sharp lunch peaks and thin evenings. Nasi campur and rice-shop formats lead, and cashiers are busiest at exactly the moment enrolment would have to happen, which is why counter-bound loyalty quietly fails here.
Payments here run on DuitNow QR, Touch 'n Go eWallet, GrabPay, and delivery volume concentrates on GrabFood and foodpanda. PEKO does not replace any of that — it reads the transaction, owns the guest relationship, and messages on WhatsApp, the channel Shah Alam guests actually open.
We are new in Malaysia — 3,000 venues onboarded in Vietnam so far, and Shah Alam venues joining now come in as founding merchants. See PEKO in Malaysia for local pricing in MYR.