Legal
Refund policy
Subscriptions are non-refundable. You can cancel anytime in-app.
Subscription payments
PEKO subscriptions are non-refundable, including unused time in a paid period. This policy covers PEKO subscriptions, not refunds your venue offers customers. Email hello@heypeko.com with your account and payment reference if you have a billing question.
Cancel anytime
Cancel anytime in-app. Cancellation stops renewal. Your plan stays active until the paid period shown in your account ends. Cancellation does not make subscription payments refundable.
Exporting your data
You can export your data for 30 days after cancelling, measured from cancellation rather than the end of the paid period. Export within that window and check the records you need are included. Exporting does not reverse cancellation, extend access or create a refund. You are responsible for your exported copy.
Billing questions
Email hello@heypeko.com with enough account information to identify your question. Do not send passwords or full card details. Send card payment information only to the payment processor.
Operator and contact
Hungry Bear Internet Pte. Ltd., #02-03, 18 Chin Bee Ave, Singapore 619940. Email: hello@heypeko.com. Governing law: Singapore.