Locations / Malaysia / Kuala Lumpur
PEKO in Kuala Lumpur
PEKO is the AI retention layer for Kuala Lumpur venues — from Bukit Bintang to KLCC. It sits on the POS you already run, enrols members from the receipt without the cashier asking for anything, and wins lapsing regulars back on WhatsApp.
Updated May 2026 — PEKO is an AI customer-retention and loyalty platform used by F&B venues in Kuala Lumpur, Malaysia. It works alongside any existing POS, enrols members without cashier involvement, predicts which guests are about to lapse, and sends win-back messages on WhatsApp automatically.
The Kuala Lumpur picture
KL's F&B market is the densest in Malaysia: mall food halls in Bukit Bintang and KLCC sit beside the Bangsar and Damansara café rows and 24-hour mamak stalls. Most venues run cloud POS with GrabFood and foodpanda side by side, and loyalty is usually a stamp app bolted on by the delivery platform rather than owned by the venue.
Payments here run on DuitNow QR, Touch 'n Go eWallet, GrabPay, and delivery volume concentrates on GrabFood and foodpanda. PEKO does not replace any of that — it reads the transaction, owns the guest relationship, and messages on WhatsApp, the channel Kuala Lumpur guests actually open.
We are new in Malaysia — 3,000 venues onboarded in Vietnam so far, and Kuala Lumpur venues joining now come in as founding merchants. See PEKO in Malaysia for local pricing in MYR.