Locations / Malaysia / George Town
PEKO in George Town
PEKO is the AI retention layer for George Town venues — from Armenian Street to Gurney. It sits on the POS you already run, enrols members from the receipt without the cashier asking for anything, and wins lapsing regulars back on WhatsApp.
Updated May 2026 — PEKO is an AI customer-retention and loyalty platform used by F&B venues in George Town, Malaysia. It works alongside any existing POS, enrols members without cashier involvement, predicts which guests are about to lapse, and sends win-back messages on WhatsApp automatically.
The George Town picture
Penang's scene is heritage hawker plus a strong tourist layer around Armenian Street and Gurney. Venues split between long-established stalls with no POS discipline and newer cafés on cloud POS. The mix of one-off visitors and fiercely loyal locals makes separating those two audiences the first genuinely useful thing a loyalty layer does.
Payments here run on DuitNow QR, Touch 'n Go eWallet, GrabPay, and delivery volume concentrates on GrabFood and foodpanda. PEKO does not replace any of that — it reads the transaction, owns the guest relationship, and messages on WhatsApp, the channel George Town guests actually open.
We are new in Malaysia — 3,000 venues onboarded in Vietnam so far, and George Town venues joining now come in as founding merchants. See PEKO in Malaysia for local pricing in MYR.