Memberships and packages, remembered by the AI.
Day spas live on memberships, packages, and gift vouchers around Tết, 20-10 and 8-3. PEKO is the loyalty layer that automates package reminders, therapist preference recall, and birthday rituals — alongside Mindbody, Fresha, or your in-house booking.
Mindbody runs the calendar.
PEKO is the AI + Zalo OA brain on top. We don't take bookings or process payments. We watch packages, predict drop-off, and trigger the right touch at the right week — quietly, premium, on-brand.
Sits alongside
Three pains quietly bleeding
Package burn-down is invisible
She bought a 10-session package. She's at 6 with 30 days left. Nobody noticed. PEKO does — and triggers a 'book before it expires' Zalo at the right moment.
Therapist preference lives in one head
Linh always asks for the same therapist, the same room, the same oil. When that staffer is off, you lose the booking. PEKO logs preferences so any front-desk has the full picture.
Gift voucher season is a fire drill
Tết, 20-10, 8-3 — vouchers fly off the shelf, then vanish. PEKO tracks unredeemed vouchers and nudges recipients with a personal Zalo before expiry.
Your loyalty playbook
Live in 15 minutes. Your booking tool stays exactly where it is.
Package expiry nudge
30 / 14 / 7 day Zalo OA reminders before a package burns. Redemption rate +44%.
Therapist preference brain
Every booking flags her therapist. She gets matched automatically, no friction.
Membership renewal flow
Auto-renewal nudges with a 1-tap upgrade offer 14 days before expiry.
Holiday voucher campaigns
Pre-templated Tết / 20-10 / 8-3 voucher flows: buy → recipient receives Zalo → redemption reminders before expiry.
FAQ
Does this work with Mindbody?
Yes. PEKO syncs client + visit + package data via CSV or API, and runs the AI loyalty layer on top without changing how your team books.
Can I keep my voucher SKUs?
Yes. PEKO is brand-on-top — your vouchers, your packages, your menu. We add the timing intelligence.