Your regulars are the only customers you actually own.
PEKO turns every receipt into a return visit. AI knows who's about to ghost you — and brings them back before they do.
Staff turnover means the register-side loyalty pitch resets every few weeks — that's the cashier bottleneck, and it keeps enrolments flat. PEKO moves the enrolment step to the customer: they scan a table QR or photograph the receipt, no shift memory required.
PEKO Live
Phở Trâm — D1 outlet
Quick facts
- What it is
- PEKO for full-service restaurants: table-side QR contact capture, AI churn flags for guests about to ghost, and Zalo OA / SMS win-back at the right moment.
- Who it's for
- Independent restaurants and pubs with 1–10 locations that rely on regulars and want to reduce delivery-aggregator dependence.
- Key benefit
- Recovers ~45 customers per month at a mid-sized venue and lifts repeat rate by 8–15 percentage points within 90 days — with zero revenue commission.
- Pricing
- Free for small venues. Standard plan from $19/month/location. Custom pricing for multi-location chains.
- How to start
- Sign up, print the table QR — 15 minutes to live. Runs alongside any POS (KiotViet, Toast, Square, iPOS, MISA CukCuk).
Three things keep restaurant owners up at night.
28% goes to delivery apps
Every Grab/Uber order is bleeding margin. The customer? You'll never see them again.
Regulars vanish quietly
It takes 4 missed weeks before you notice. By then, they're gone for good.
Friday night vs Tuesday lunch
Same menu, half the covers. No clue who to invite back to fill the empty seats.
The 30-day playbook
From install to recovered revenue, in 4 weeks.
Week 1
Capture every customer
QR at every table. Receipt → loyalty in 4 seconds. Even walk-ins get tagged.
Week 2
AI flags the at-risk
PEKO scores who's likely to lapse this month — segmented by visit pattern, not guesswork.
Week 3
Win them back automatically
Tailored SMS/Zalo with their favourite dish, fired at their habitual visit hour.
Week 4
Watch the cohort return
30%+ of dormant regulars come back within a fortnight. You did nothing.
Real restaurants. Real numbers.
Phở Trâm
3 outlets, HCMC
+22%
Repeat covers
"We recovered $4,200/month from regulars we thought were lost to GrabFood."
Sài Gòn Bistro
1 outlet, D2
$890
Saved/month
"I cancelled my Tuesday SMS blast software. PEKO does it better, for free."
A typical Friday with PEKO running.
Lunch rush starts. PEKO auto-tags 38 walk-ins via QR.
Mr. Tuấn (last seen 23 days ago) walks back in. PEKO greets him by name on the receipt with his favourite dish suggested.
AI sends 12 personalised dinner SMS to regulars who usually visit Friday but haven't this month.
Closing. Owner sees: 4 of those 12 came in. $186 recovered. Cost: $0.04 in SMS.
Stop renting your customers from delivery apps.
FAQ
During peak service the cashier can't ask every guest — how do we still enrol them?
This is the classic cashier bottleneck. The fix is self-enrolment — a QR on the table, or receipt scan via the customer's phone. Cashier does nothing extra, and points still land in the guest's account.
We've run loyalty for a year but delivery apps still eat our margin — why?
You have invisible points — you can't see who's drifting, so you never win them back in time. That's the loyalty death spiral. PEKO watches cadence and re-engages guests before the delivery apps do.
Do we replace our POS to run PEKO?
No. PEKO is a loyalty layer on top of your POS — keep iPOS / Sapo FnB / KiotViet handling orders, and let PEKO read the receipts and run retention.