Locations / Malaysia / Johor Bahru
PEKO in Johor Bahru
PEKO is the AI retention layer for Johor Bahru venues — from Mount Austin to Bukit Indah. It sits on the POS you already run, enrols members from the receipt without the cashier asking for anything, and wins lapsing regulars back on WhatsApp.
Updated May 2026 — PEKO is an AI customer-retention and loyalty platform used by F&B venues in Johor Bahru, Malaysia. It works alongside any existing POS, enrols members without cashier involvement, predicts which guests are about to lapse, and sends win-back messages on WhatsApp automatically.
The Johor Bahru picture
JB's guest base includes weekend Singaporean cross-border traffic, which inflates volume without adding local repeat. Mid-range restaurants and dessert chains around Mount Austin and Bukit Indah lead, and operators need residency-aware segmentation — separating weekend visitors from weekday locals — far more than another blanket discount campaign.
Payments here run on DuitNow QR, Touch 'n Go eWallet, GrabPay, and delivery volume concentrates on GrabFood and foodpanda. PEKO does not replace any of that — it reads the transaction, owns the guest relationship, and messages on WhatsApp, the channel Johor Bahru guests actually open.
We are new in Malaysia — 3,000 venues onboarded in Vietnam so far, and Johor Bahru venues joining now come in as founding merchants. See PEKO in Malaysia for local pricing in MYR.