Locations / Malaysia / Petaling Jaya
PEKO in Petaling Jaya
PEKO is the AI retention layer for Petaling Jaya venues — from Damansara Uptown to SS2. It sits on the POS you already run, enrols members from the receipt without the cashier asking for anything, and wins lapsing regulars back on WhatsApp.
Updated May 2026 — PEKO is an AI customer-retention and loyalty platform used by F&B venues in Petaling Jaya, Malaysia. It works alongside any existing POS, enrols members without cashier involvement, predicts which guests are about to lapse, and sends win-back messages on WhatsApp automatically.
The Petaling Jaya picture
PJ trades on repeat weekday lunch from the office clusters around Damansara Uptown, SS2 and Bandar Utama, where the same guests rotate through a handful of shops. Kopitiams and mid-range casual dining dominate, and the operator problem is not acquisition but knowing which weekday regular has quietly stopped coming.
Payments here run on DuitNow QR, Touch 'n Go eWallet, GrabPay, and delivery volume concentrates on GrabFood and foodpanda. PEKO does not replace any of that — it reads the transaction, owns the guest relationship, and messages on WhatsApp, the channel Petaling Jaya guests actually open.
We are new in Malaysia — 3,000 venues onboarded in Vietnam so far, and Petaling Jaya venues joining now come in as founding merchants. See PEKO in Malaysia for local pricing in MYR.