What is PEKO?

    PEKO is an AI-powered customer retention and loyalty platform for restaurants and F&B businesses. It identifies at-risk customers, automatically sends personalised win-back campaigns, and provides 0% commission direct ordering — works alongside any existing POS.

    Peko Pays for Itself

    Your CustomersAre Leaving.PEKO Brings Them Back.

    73% of customers never return after their first order. They don't hate you — they just forgot. PEKO's AI watches every customer, predicts who's about to disappear, and sends the perfect message to bring them back — automatically, 24/7.

    1000+ restaurants where customers keep coming back with PEKO 🇺🇸

    peko.ai
    Ask PEKO anything...
    +45%Customers Recovered
    100%Customer Data Yours
    0%Commission. Ever.
    24/7AI Running

    1000+ restaurants where customers keep coming back — powered by PEKO 🇺🇸

    4.8/5from 87 reviews

    Loved by F&B brands across Southeast Asia

    Peri Pool Arena
    Five Star
    Seoul Mì Cay
    Giao Mùa
    Stereo Coffee
    Bangkok Street Food
    Tuệ
    Hood Billiards x Coffee
    Him Coffee
    Cobe Japanese Restaurant
    Lungta Food & Drink
    Win House
    Thybulo
    Zizi Vegan
    Yagami Mì Cay
    Baley.Tea
    Xin Bồ Food
    Dy Cake Studio
    Thè M Cafe
    Ruby Photobooth
    Japan BBQ
    Miyakoya
    Gu Billiard
    Mixue
    ChipChipChip Coffee & Milk Tea
    Sun Coffee
    Peri Pool Arena
    Five Star
    Seoul Mì Cay
    Giao Mùa
    Stereo Coffee
    Bangkok Street Food
    Tuệ
    Hood Billiards x Coffee
    Him Coffee
    Cobe Japanese Restaurant
    Lungta Food & Drink
    Win House
    Thybulo
    Zizi Vegan
    Yagami Mì Cay
    Baley.Tea
    Xin Bồ Food
    Dy Cake Studio
    Thè M Cafe
    Ruby Photobooth
    Japan BBQ
    Miyakoya
    Gu Billiard
    Mixue
    ChipChipChip Coffee & Milk Tea
    Sun Coffee

    Your Customers Are Leaving Silently

    And without a system to catch them, they're gone forever.

    Sketch of a ghost-like customer fading away from a small shop

    73% never come back

    Most customers visit once and vanish. They didn't have a bad experience — they just had no reason to remember you over the dozen other options on their phone.

    73%
    of customers churn silently
    Sketch of a smiling waiter walking out with a suitcase, owner left confused

    You're depending on staff to connect

    Your staff remembers regulars — until they quit. Every time someone leaves your team, you lose the personal touch that kept those customers coming back. That's not a system. That's a risk.

    0
    relationships survive staff turnover
    Sketch of a giant phone-platform robot leashing a customer away from a shop owner

    Platforms own your customers, not you

    Delivery apps take 28–30% of every order and give you nothing: no name, no contact, no way to reach the customers you worked to win. You're renting your own audience.

    30%
    gone to platforms per order

    How PEKO Keeps Every Customer Coming Back

    Set it up once. PEKO handles the rest — forever. Tap any step to go deeper.

    01AI-Powered
    Sketch of an AI brain robot taking notes on customers

    PEKO Learns Every Customer

    The moment someone orders, PEKO builds their profile. Order frequency, favourite items, spending patterns — tracked automatically.

    Learn more
    02Churn Prediction
    Sketch of a radar scanning a crowd, flagging an at-risk customer

    AI Spots Who's Drifting

    Before a regular becomes a lost customer, PEKO flags them. In as little as 3 days, PEKO knows who's at risk and why.

    Learn more
    03Auto-Sent
    Sketch of a megaphone sending personalised envelopes

    The Right Message, Sent Automatically

    PEKO creates personalised win-back campaigns and sends them — by name, with the right offer, at the right time. No staff input needed.

    Learn more
    04Proven Results
    Sketch of an owner pointing at a rising bar chart with stars

    Customers Return. Revenue Grows.

    No 30% commission. No staff dependency. Just a system that runs 24/7 to grow your regulars — and keep them yours forever.

    Learn more

    45 customers recovered/month × 30M VND avg spend = 1.35B VND recovered revenue

    LOOP + PEKO

    One runs the shop.One brings them back.Together, they run themselves.

    Designed to feel like one product. Because it is.

    POS & operations

    LOOP

    AI loyalty & win-back

    PEKO

    01

    One dashboard. Half the work.

    Edit
    LOOP
    PEKO
    ~5 hrs/week saved on admin
    02

    Every signal, one brain.

    OfflinePOS
    OnlineApp
    360°Online + offline, one brain
    03

    Pull customers between counter and phone.

    In-storeIn-app
    NewWin-backLift
    Customers loop back, again and again

    Built for your kind of place

    Whatever you serve, PEKO fits — pick yours to see how.

    • Restaurants
    • Cafés & Coffee
    • Pubs & Bars
    • Bistros
    • Bakeries
    • Cloud Kitchens
    • Billiard & Entertainment
    • Food Trucks
    • Bubble Tea & Drinks
    • Pizza & Delivery
    • Dessert & Ice Cream
    • Fine Dining
    • Barbershops
    • Nail Salons
    • Hair Salons
    • Day Spas
    • Beauty Salons

    Everything You Need to Never Lose a Customer Again

    One platform for AI retention, loyalty, direct ordering, and automated marketing.

    AI Churn Prediction

    PEKO's machine learning watches every customer's behaviour. When someone's about to drift, PEKO flags them and acts — before they're gone.

    Automated Win-Back Campaigns

    AI writes and sends personalised recovery messages automatically. No brief, no agency, no staff needed. Just results.

    Zero-Commission Direct Ordering

    Beautiful web ordering — no app download. Customers scan QR and order directly. You pay 0% in platform fees and own 100% of the relationship.

    Loyalty Programs That Actually Work

    Stamp cards, VIP tiers, daily check-ins, referral rewards. Gamified loyalty that keeps customers engaged between visits.

    ROI Analytics

    See exactly how much revenue PEKO recovered this month vs what it costs. Watch your repeat rate, customer LTV, and churn fall in real-time.

    Beautiful Storefront Templates

    15+ professional templates for every F&B format. Go live in 15 minutes — not weeks. Branded to you, owned by you.

    Scan Receipt, Get Rewards

    Customers snap any receipt to earn loyalty points. Works with every POS — no integration needed. Frictionless for staff and customers alike.

    POS Agnostic

    No POS swap required. PEKO works alongside any system you already use — legacy, cloud, or pen and paper. Zero disruption.

    Restaurants That Stopped Losing Customers with PEKO

    Independent F&B owners across Southeast Asia and the US — modest numbers, real stories.

    "Grab and ShopeeFood promos were eating our margin and we still had no idea who our regulars were. PEKO showed us the morning crowd had quietly gone — one Zalo broadcast later, weekday breakfasts came back."

    Nguyễn Thu Hà

    Cà Phê Hạt Nâu · Ho Chi Minh City

    +24%Repeat rate
    1.8KWins / quarter
    −32%App fees

    Bring Your Regulars Back One More Time a Month

    The biggest growth lever isn't new customers — it's your regulars coming in one more time. See what that's worth to you.

    Your Shop

    50 customers/day

    Average customers visiting or ordering daily

    $6

    Average spend per customer

    30%

    Roughly what share come back at least monthly

    Not sure? The defaults reflect a typical shop in your market.

    Extra Visits / Month

    +450

    Regulars coming back one more time

    Extra Revenue / Month

    +$2,700

    From those extra repeat visits

    Total Annual Upside

    +$32,400

    Repeat-visit lift + aggregator-to-direct shift

    Your ROI with PEKO

    7714%

    Break-Even

    6 orders

    Your Next 12 Months with PEKO

    The gap is what PEKO adds. It compounds as more regulars come back.

    Monthly Breakdown

    Monthly Revenue Today$9,000
    + Repeat-Visit Lift+$2,700
    − PEKO Cost−$35
    = Net Monthly Gain$2,665

    PEKO pays for itself. From the first win-back.

    Listed prices are per outlet, billed per location.

    Prices shown in USD for United States.

    Outlets1

    Free Forever

    Try PEKO at one outlet. No credit card.

    $0
    Free forever
    • 300 members
    • 100 menu items
    • 1,000 emails/month
    • 100 OCR scans
    • AI personalisation — taster usage
    Start free

    Standard

    For single outlets serious about retention.

    $349
    /year · 1 outlets
    • 5,000 members
    • 300 menu items + 400MB media
    • 20,000 emails/month
    • 1,500 OCR scans
    • AI personalisation — everyday usage
    Start free trial
    MOST POPULAR

    Professional

    Full AI churn + automated win-back loops.

    $699
    /year · 1 outlets
    • 20,000 members
    • 500 menu items + 2GB media
    • 50,000 emails/month
    • 4,000 OCR scans
    • AI assistant — for growing brands
    • Custom domain pointing
    Start free trial

    Professional Max

    For multi-outlet brands with serious data.

    $999
    /year · 1 outlets
    • Unlimited members
    • 2,000 menu items + 6GB media
    • 200,000 emails/month
    • 10,000 OCR scans
    • AI assistant — for high-volume operations
    Start free trial

    The average PEKO merchant recovers 45 customers/month, worth around $1,200 in revenue. The Standard plan pays for itself after just ~3 returning orders.

    Add-on · Customer channels

    Wherever your customers are, PEKO helps you be there.

    Branded customer apps that layer on top of any PEKO plan. Same loyalty engine, more places to meet your customers — billed yearly.

    WhatsApp Catalog & Flows

    Coming soon

    Reach customers right inside WhatsApp.

    $399
    per year
    • Browse menu and reorder inside WhatsApp
    • WhatsApp Business templates & broadcasts
    • Works in 180+ countries
    • Branded catalog and ordering flows
    Talk to us

    PWA App2

    Installable web app with your brand on the home screen.

    $899
    per year
    • Installable from any browser (iOS + Android)
    • Push notifications supported
    • Works offline, loads instantly
    • No app store review — ship updates same-day
    Talk to us

    Native App1

    Premium iOS + Android presence on the App Store and Play Store.

    $2,299
    per year
    • Listed on App Store and Google Play
    • Full device access: camera, biometrics, deep push
    • Highest-trust experience for premium brands
    • Submission, build and updates handled by PEKO
    Talk to us
    Limited time

    WhatsApp Catalog & Flows + PWA combo

    $949$1,299per year

    Save nearly 30% per year when you bundle WhatsApp Catalog & Flows with your branded PWA. Limited-time offer.

    Claim combo deal
    1. 1Native apps require the merchant to own an Apple Developer account (~$99/yr) and a Google Play Console account (~$25 one-time). PEKO handles the build, submission and updates; you keep full ownership of the store listings.
    2. 2PWA apps are installed directly from the browser and are not listed in the App Store or Google Play.

    Frequently Asked Questions

    Everything you need to know about PEKO.

    Your Customers Are Leaving Right Now. PEKO Brings Them Back.

    Join 1000+ restaurants where no customer quietly disappears — ever.

    No credit card required Free tier available Setup takes 10 minutes SSL Secure GDPR Compliant 4.8/5 Rating