🇲🇾 PEKO · Malaysia · MYR · Works with Loyverse
Loyverse loyalty add-on: PEKO vs Loyverse loyalty (Malaysia, 2026)
Updated October 2026 — PEKO works alongside Loyverse as a loyalty add-on. Keep Loyverse for sales. Use Loyverse loyalty if you want free, flat points at the till and staff have time to enter each customer; add PEKO if you want guests to join without the cashier, the whole table to join (Group Check-In) and campaigns set up by chatting with the AI Agent.
Choose Loyverse if you need the till itself: sales, stock and payments stay on it, with PEKO running beside it.
Book a free demo if you would rather see it first.
Loyverse loyalty vs PEKO
| Loyverse loyalty | PEKO | |
|---|---|---|
| How guests join | At the till: staff enter the customer's details | Guest snaps the printed receipt or scans the table QR; no cashier step |
| Who becomes a member | Customers the staff enter at the till | Everyone at the table (Group Check-In) |
| Payment methods covered (cash, e-wallets, cards) | Not stated on Loyverse's site in our sources (checked Oct 2026) | All of them: the receipt is the proof, so cash, e-wallet and card payers all earn |
| Making a change | Flat points-per-sale settings in the Loyverse back office | One plain-language message to the AI Agent; you approve |
| Win-back | No campaign messaging channel documented for the loyalty feature | AI flags drifting regulars and drafts the WhatsApp win-back |
| Setup time | Not stated on Loyverse's site in our sources (checked Oct 2026) | About 15 minutes, self-serve |
| Price | Free: POS and loyalty programme at no cost; paid add-ons priced separately | Free up to 300 members, then RM99/month on top of your POS; 0% commission |
| Data export | Not stated on Loyverse's site in our sources (checked Oct 2026) | Yours; export the member list anytime |
PEKO pricing: free up to 300 members, then RM99/month on the Standard plan, 0% commission, cancel anytime.
Sources: Loyverse pricing; Loyverse loyalty program, checked Oct 2026.
What Loyverse's built-in loyalty doesn't cover
- Loyalty points are only available for registered customers. Loyverse Help: How to Set Up a Customer Loyalty Program, checked Oct 2026.
- Customers earn only when staff add them to the sale on the POS, by search or by scanning their card barcode. Loyverse Help: How to Sign Up a Customer, checked Oct 2026.
- One points percentage applies to every POS device and every store in the account. Loyverse Help: How to Set Up a Customer Loyalty Program, checked Oct 2026.
How PEKO fills each gap
| Gap | PEKO | |
|---|---|---|
| 1 | Loyalty points are only available for registered customers. | Guests snap the receipt or scan the table QR; Group Check-In enrols the whole table with no cashier step. |
| 2 | Customers earn only when staff add them to the sale on the POS, by search or by scanning their card barcode. | Guests snap the receipt or scan the table QR; Group Check-In enrols the whole table with no cashier step. |
| 3 | One points percentage applies to every POS device and every store in the account. | Change the points ratio, tiers or rewards with one message to the AI Agent and approve it; no support ticket. |
| + | Campaigns, tiers and win-back | The AI Agent builds campaigns, tiers and win-backs from one message; you approve. |
When to keep Loyverse loyalty
- Loyverse's loyalty is free, so a simple points card costs nothing.
- Your counter is quiet enough for staff to enter each customer at the till.
When to add PEKO
- Receipt Scan Loyalty: Guests snap the receipt Loyverse prints and points land in seconds, cash payers included. Nobody at the counter types a phone number at peak hour.
- Group Check-In: Everyone at the table scans one QR, about 10 seconds each. A table of four becomes four members, not just the one who pays.
- AI Agent: Type "20% off for regulars who haven't visited in 3 weeks, WhatsApp only" and the AI Agent builds the voucher, segment and campaign. You click Approve.
Running both without confusing customers
- Switch off the Loyverse points scheme, or keep it for card payers only.
- Show one clear reward on the table and the receipt.
- Import your Loyverse members with a CSV file, so existing members never sign up twice.
Works with Loyverse: setup in 15 minutes
PEKO is a loyalty add-on that runs alongside Loyverse in Malaysia. No integration or Loyverse marketplace install is needed: print the PEKO QR on the Loyverse receipt template, import your Loyverse member list by CSV, and turn off Loyverse's points if you want one programme.
- Step 1
Print the PEKO QR on the Loyverse receipt template
Put one on every table too, for Group Check-In.
- Step 2
Import your Loyverse member list by CSV
Existing members never sign up twice.
- Step 3
Turn off Loyverse's points if you want one programme
Show one clear reward on the table and the receipt.
- Step 4
Send the first AI Agent campaign
Type the request, check the draft, approve.
Read next
How it works without integration
Nothing plugs into Loyverse. That is deliberate.
- Step 1
QR check-in — the customer enrols themselves
A QR code on the table, at the counter and printed on the receipt. The customer scans it with their own phone and leaves a WhatsApp number. No app to install, no plastic card, and nothing for the cashier to ask at 12:45.
- Step 2
Receipt scan — cash customers counted too
The customer photographs the printed receipt and PEKO reads it, so a cash payer is recorded exactly like a card payer. Your visit counts cover the whole shop instead of half of it.
- Step 3
AI win-back on WhatsApp
PEKO learns each customer's own visit rhythm and flags them when they slip past it, then sends one short, targeted WhatsApp message — not a blast to everyone. You see who came back and what they spent.
Keep what works
What Loyverse already does well
Free, fast to set up, runs on cheap hardware
Loyverse gets a till running the same afternoon on an Android tablet, with no monthly licence for the basic register. For a single café or kiosk that is genuinely hard to beat.
Clean daily sales and shift reporting
Item sales, shift totals and stock counts are clear and quick to read, which is most of what an owner checks every night.
Simple item and modifier management
Menus, variants and modifiers are easy to edit yourself without calling a vendor, so day-to-day changes never wait.
PEKO is not a POS and does not try to be one — no register, no inventory, no payments. It is the retention layer that runs on top of Loyverse.
What PEKO adds
- Self-enrolment: customers join by QR or receipt scan, so sign-ups do not depend on staff having a free moment.
- AI churn scoring: each customer is measured against their own visit gap, so drifting regulars surface before they are gone.
- WhatsApp win-back: automated, targeted follow-up on WhatsApp Business, email or SMS, with template costs billed at cost.
- 0% commission direct ordering: repeat customers order from you directly, with no marketplace cut on the order.
- Cash customers counted: receipt scanning captures the payers your card-based reporting never sees.
Pricing in MYR
Free up to 300 members. 0% commission on every plan.
Free
RM0
up to 300 members
- QR check-in & receipt scan
- Visit counts & rewards
- 0% commission
Standard
RM99
per month · RM990/year
- Unlimited members
- AI churn scoring
- Automated WhatsApp win-back
Professional
RM199
per month · RM1,990/year
- Multi-outlet
- Advanced segments
- Deeper reporting
Professional Max
RM399
per month · RM3,990/year
- Priority support
- Advanced AI segmentation
- Guided onboarding
Prices shown in MYR for Malaysia. Add-ons: WhatsApp Business, PWA and own-brand app.
Need help setting up? Done-With-You and Done-For-You onboarding are available as one-time add-ons.
What you will never pay
- No commission per order — 0% on every plan, on every channel.
- No per-message markup — WhatsApp template costs are passed through at cost.
- No setup fee on the free plan.
- No contract — no lock-in, cancel whenever you want.
Compare: SMS-based loyalty tools bill you per broadcast; cashback platforms take a percentage of every bill.
Questions Malaysian owners ask
- Is there a loyalty add-on that works with Loyverse?
- Yes. PEKO works alongside Loyverse without an integration or a Loyverse marketplace install: guests snap the Loyverse receipt or scan the table QR, and Group Check-In enrols the whole table. Free up to 300 members, then RM99/month, 0% commission.
- Does PEKO integrate with Loyverse?
- It does not need to. PEKO does not read Loyverse data; guests snap the Loyverse receipt or scan the table QR, so the counter stays exactly as it is.
- Can I import my Loyverse members?
- Yes. Export your member list from Loyverse and import the CSV into PEKO.
- Will my cashier have to do anything?
- No. Guests scan the QR or snap the receipt on their own phone.
- What does it cost on top of Loyverse?
- Free up to 300 members, then RM99/month, 0% commission, cancel anytime. Your Loyverse subscription stays as it is.
- Does receipt-scan loyalty miss transactions?
- Receipt Scan records every sale a guest chooses to claim, whatever the payment method, including cash and e-wallets that payment-linked loyalty misses. Guests are prompted by the QR on the receipt and the table, Group Check-In enrols everyone at the table, and the AI Agent can send a reminder to members who stop claiming. Full answer: heypeko.com/answers/does-receipt-scan-loyalty-capture-every-sale
- Do I have to switch POS?
- No. Keep Loyverse exactly as it is. PEKO runs alongside it — customers enrol themselves through a QR code or a receipt photo, so nothing is installed on your till and no staff retraining is needed.
- What about Loyverse's own loyalty points?
- You can keep using them. PEKO's job is different: it identifies which customers are about to stop coming and sends the win-back message, on WhatsApp, email or SMS.
- Does Loyverse have receipt scanning?
- The Loyverse sources cited on this page do not mention receipt scanning (checked October 2026), so ask Loyverse directly. With PEKO: Guests photograph the receipt your POS already prints. PEKO's AI reads the total, items, receipt number, date and time, and credits points in seconds. It works with any POS that prints a receipt, with no integration project and no cashier step, so enrolment no longer dies at peak hour.
- Can a whole table join Loyverse's loyalty programme?
- The Loyverse sources cited on this page do not describe a whole-table sign-up (checked October 2026). With PEKO: Every guest at the table scans one QR and joins in about 10 seconds with a welcome reward. Four guests become four members you can reach again, instead of one. Traditional programmes only ever enrol the payer.
- Can I set up Loyverse by chatting with AI?
- The Loyverse sources cited on this page do not mention an AI agent that builds setup from a message (checked October 2026). With PEKO: No more hunting for buttons to create one voucher. Tell the embedded AI Agent what you want in plain language, for example "20% off for regulars who haven't visited in 3 weeks, WhatsApp only, cap 500 redemptions", and it builds the voucher, segment or campaign for you. You review and click Approve; nothing goes live without you. The same AI watches for regulars who are drifting and drafts the win-back for you, 24/7.
No POS yet? Open with LOOP
PEKO adds retention to the POS you already run. If you have not picked a POS yet, LOOP is the AI POS from the same company — the two share one dataset, so nothing is entered twice.
Start free today
Keep Loyverse. Print the QR, put it on the tables and the receipts, and see who actually comes back. Free up to 300 members.

