Compare · Vietnam
Refreshed 06/19/2026PEKO vs PosApp Loyalty
Written by PEKO Team.Last updated: 06/19/2026.
Published: 05/24/2026
PosApp is a popular SMB POS in Vietnam and its bundled loyalty module gives you points and a tier badge. PEKO is the AI-native loyalty layer that runs on top of PosApp without replacing it.
- TL;DR
- PosApp Loyalty is locked to PosApp; PEKO works with PosApp + 9 other POSes.
- PEKO predicts churn 3 days ahead and writes the win-back; PosApp's module doesn't.
- PEKO has 15 retention reports; PosApp Loyalty has point balance + tier counts.
What is PosApp Loyalty? The loyalty module bundled with PosApp — Vietnamese SMB-focused POS for F&B and retail.
Choose PEKO when
- You want AI churn prediction, not stamp counting.
- You plan to add more branches or a second POS.
- You need ZNS and Zalo OA orchestration.
- You want operator reports that drive retention budget decisions.
Choose PosApp Loyalty when
- You run a single PosApp till and only need basic points.
- You have no AI, ZNS, or multi-channel needs.
Feature by feature
| Feature | PEKO | PosApp Loyalty |
|---|---|---|
| Product type | POS-agnostic AI loyalty layer | Loyalty module bundled with PosApp |
| Works with non-PosApp POS | Yes — 10 connectors + CSV | No (PosApp only) |
| AI churn prediction | Yes — 3 days ahead | No |
| AI-written win-back | Yes (PEKO Brain) | No |
| Receipt OCR scanning | Yes | No |
| Zalo OA + ZNS native | 30+ pre-approved templates | SMS-first / manual |
| Multi-branch identity unification | Yes (phone + Zalo + email) | Per-branch phone match |
| Operator reports | 15 (CLV, RFM, cohort, funnel…) | Point balance + tier counts |
| Pricing | Free forever (paid tiers from small) | Bundled into PosApp tiers |
FAQ
Will PEKO replace PosApp at the till?
No. PosApp keeps handling orders. PEKO runs alongside via CSV import or API, and owns the retention layer.
What does PEKO add over PosApp's bundled loyalty?
AI churn prediction, AI-written win-back, receipt OCR, ZNS-native messaging with 30+ pre-approved F&B templates, and 15 retention reports.
What if I outgrow PosApp and switch to iPOS or LOOP?
Your loyalty programme moves with you. PEKO connects to LOOP, KiotViet, iPOS, MISA, Sapo, Toast, Square, Loyverse, and Haravan too — the customer profiles stay intact.
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