PEKO frequently asked questions
Pick your market. Each FAQ uses that country's prices, tax wording and data rules.
Singapore FAQ
Read the Singapore answers for prices in SGD, GST wording and WhatsApp costs. The questions also cover PDPA and Do Not Call consent, setting up alongside your POS, switching tools and cancelling a plan.
Malaysia FAQ
Read the Malaysia answers for prices in RM, SST wording and WhatsApp costs. Check the questions on PDPA 2010 consent, customer data, setup with your existing POS and moving from another provider before choosing a plan.
Soalan lazim Malaysia (Bahasa Malaysia)
Semak jawapan dalam Bahasa Malaysia tentang harga dalam RM, SST dan kos WhatsApp. Soalan turut meliputi persetujuan di bawah PDPA 2010, penggunaan bersama POS sedia ada, pemindahan data pelanggan dan pembatalan pelan.
Hỏi & Đáp PEKO (tiếng Việt)
Read Vietnamese answers about customer retention, Zalo messaging and using PEKO with your existing POS. Start with the question that matches your venue, then follow its pricing and setup links to check the current limits before deciding.
General PEKO questions
Do I need to replace my POS?
No. PEKO is an AI customer-retention platform that runs alongside your existing POS. Customers join through a QR code and receipt photo, so choosing PEKO does not require a POS migration. If you also need a POS, LOOP POS is the sibling product; the LOOP + PEKO page explains the combined offer.
Which market FAQ should I use?
Choose the market where your venue operates. Singapore and Malaysia have dedicated FAQ hubs, including a Bahasa Malaysia version for Malaysia. Vietnamese answers are available in the Vietnamese answers hub. Prices, messaging channels and data requirements differ by market, so use the relevant local page rather than applying another country's terms.
Where can I check prices and plan limits?
The pricing details page lists the plans and allowances. Use your market's FAQ for local currency, billing and messaging questions, and the setup guides for the steps involved in getting started. Check those pages before approving a campaign or choosing a paid plan; a general answer here is not a replacement for the published plan limits.