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Refreshed 06/16/2026PEKO vs iPOS Loyalty
Written by PEKO Team.Last updated: 06/16/2026.
Published: 05/24/2026
iPOS is the deepest F&B-specialised POS in Vietnam — recipes, COGS, KDS, e-invoice. Its bundled loyalty module is fine for stamps and tiers but was never designed as a CRM. PEKO is the AI-native loyalty layer on top.
- TL;DR
- iPOS Loyalty is iPOS-only; PEKO works with iPOS plus 9 other POSes.
- PEKO adds AI churn prediction, AI-written win-back, and receipt OCR.
- PEKO ships 15 operator reports; iPOS's module ships point balance + tier counts.
What is iPOS Loyalty? The loyalty / member module bundled with iPOS — Vietnam's largest F&B-specialised POS, popular with chains.
Choose PEKO when
- You want AI to score churn and write the win-back.
- You run multiple POSes across your group (iPOS + KiotViet + LOOP, etc.).
- You need Zalo OA + ZNS volume with pre-approved F&B templates.
- You want 15 retention reports, not stamp counts.
Choose iPOS Loyalty when
- You run iPOS exclusively and have no plans to add another POS.
- You only need basic stamps and a tier badge.
- You do not need AI, identity unification, or multi-channel orchestration.
Feature by feature
| Feature | PEKO | iPOS Loyalty |
|---|---|---|
| Product type | POS-agnostic AI loyalty layer | Loyalty module bundled with iPOS |
| Works with non-iPOS POS | Yes — 10 connectors + CSV | No (iPOS only) |
| AI churn prediction | Yes — 3 days ahead | No |
| AI-written win-back | Yes (PEKO Brain) | No |
| Receipt OCR scanning | Yes | No |
| Zalo OA + ZNS native | 30+ pre-approved templates | Manual / add-on |
| Identity unification (multi-branch + multi-POS) | Yes (phone + Zalo + email) | iPOS-only, phone-keyed |
| Operator reports | 15 (CLV, RFM, cohort, funnel…) | Point balance + tier counts |
| Setup time | 10–15 minutes | Bundled with iPOS onboarding |
| Pricing | Free forever (paid tiers from small) | Bundled into iPOS tiers |
FAQ
Can I keep iPOS as my POS and use PEKO for loyalty?
Yes — this is the recommended setup. iPOS keeps doing what it's best at (recipes, COGS, KDS, e-invoice) and PEKO consumes its transaction feed to run the loyalty layer.
What can PEKO do that iPOS Loyalty can't?
AI churn prediction 3 days ahead, AI-written win-back per guest, receipt OCR, Zalo OA + ZNS with 30+ pre-approved templates, and 15 retention reports vs iPOS's basic point balance and tier counts.
Will my iPOS member balances carry over?
Yes — the iPOS connector imports existing customers, point balances, and tier mappings. Customers don't re-register.
I have iPOS in some branches and KiotViet in others. Will it work?
Yes — that's exactly why PEKO is POS-agnostic. It unifies guests by phone, Zalo ID, and email so one customer reads as one customer across both POSes.
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