PEKO vs Beep

Written by PEKO Team.Last updated: 05/23/2026.

Published: 05/23/2026

Malaysian operators love Beep for the same reason they tolerate StoreHub's monthly fees: it cuts the 25–30% GrabFood / foodpanda commission on direct customers. But Beep's built-in loyalty is the same stamp-card mechanic everyone offers. The real retention lever is what happens between visit 2 and visit 5 — and that's where PEKO's AI sits, in WhatsApp groups and TNG eWallet, the channels Malaysian F&B customers already check daily.

TL;DR: Beep = your own QR ordering + delivery channel (cuts aggregator commission). PEKO = the AI that brings those customers back without you lifting a finger.; Beep's loyalty is stamp-card mechanics; PEKO writes the actual WhatsApp / TNG message at the right moment.; Run both: Beep for the first-party order channel, PEKO for the retention engine on top.

What is Beep? StoreHub's QR ordering + delivery + basic loyalty platform; lets Malaysian F&B brands take direct orders without paying GrabFood / foodpanda commissions, with built-in stamp-card style rewards.

Choose PEKO when

You already use Beep / StoreHub and want a retention layer that doesn't require a marketing manager.
You want WhatsApp Business + TNG eWallet + DuitNow as the rewards channels.
You want AI to flag which customers are about to lapse — not just count stamps.
You want win-back campaigns written for you, in Bahasa Malaysia, English, or Manglish.
You operate 1–10 outlets across KL, PJ, Penang, JB, or KK.

Choose Beep when

You don't have a direct ordering channel yet — Beep is the right starting point.
Your priority is cutting aggregator commission, not improving repeat-visit rate.
You want a single vendor for POS (StoreHub) + ordering (Beep) under one bill.
Your loyalty needs are limited to a stamp card with no follow-up messaging.

Feature by feature

Feature	PEKO	Beep
Primary purpose	AI loyalty + churn prediction + autopilot win-backs	QR ordering + delivery + stamp-card loyalty
Cuts aggregator commission	No — works on top of any channel	Yes — that's the point
AI churn prediction	Yes — 3-day forward window	No
Auto-writes campaigns	Yes — AI handles segment, channel, copy, send time	No — you build promos manually
WhatsApp Business	Native, segmented	Not integrated
TNG eWallet rewards	Direct top-ups	Via Beep checkout only
DuitNow QR payouts	Yes	Via Beep Pay
Boost / GrabPay rewards	Yes	Via Beep checkout
Stamp-card loyalty	Optional (we recommend retiring it)	Yes — built in
Pricing	RM 1,499 / year (Standard)	Bundled with StoreHub plan
Setup time	Same day	Requires StoreHub POS first
Best paired with	Beep + StoreHub, or any POS	StoreHub POS

FAQ

Does PEKO replace Beep?

No. Beep is your direct ordering channel — that's a different problem from retention. Keep Beep running and add PEKO on top to handle win-backs in WhatsApp + TNG + DuitNow.

Can PEKO read order data from Beep / StoreHub?

Yes — daily CSV export or direct API. PEKO starts predicting churn after ~30 days of order history are loaded.

Is PEKO PDPA-compliant in Malaysia?

Yes. PDPA-compliant consent capture, one-tap opt-out, audit log, and pre-approved WhatsApp Business templates.

How do TNG eWallet rewards work?

PEKO pushes a reward code or direct top-up to the customer's TNG eWallet. They redeem in the app they already use daily — no separate loyalty app to download.

What's the pricing in MYR?

Flat annual: RM 1,499 (Standard) / RM 2,799 (Professional) / RM 4,499 (Pro Max). No per-message fee, no commission on rewards.

Can the AI write in Bahasa Malaysia?

Yes — Bahasa Malaysia, English, Manglish, and Mandarin. The AI matches the customer's prior conversation language.