PEKO vs LABÉAU
Written by Peko Research Team.Last updated: 10/07/2026.
Published: 10/07/2026
Updated October 2026 — PEKO is the better pick for most independent cafés, restaurants and service venues in Malaysia: guests earn by snapping any receipt with no POS integration, the whole table joins via Group Check-In, and an embedded AI Agent sets up vouchers and campaigns from one message, from free up to 300 members.
PEKO combines appointment booking, Receipt Scan loyalty, Group Check-In for groups and friends, and an AI Agent that sets up rebooking and win-back campaigns from one message.
Choose LABÉAU if you run an aesthetic clinic or multi-service spa that needs one POS for treatments, memberships and inventory.
LABÉAU (labeaupos.com) is an all-in-one management system and POS for salons, spas, aesthetic clinics, barbershops and wellness centres. PEKO is a retention platform that also takes appointments and runs beside any POS. Facts about LABÉAU come from labeaupos.com, checked October 2026.
- Both take appointments: LABÉAU from the Gold plan; PEKO with online appointment booking with staff calendars and automatic reminders.
- LABÉAU's Silver plan is from RM174.92 a month on a 12-month plan; PEKO is Free up to 300 members, then RM99.
- LABÉAU keeps visit history and loyalty in the POS; PEKO's Receipt Scan works with the receipt from any POS.
What is LABÉAU? All-in-one salon, spa and aesthetic-clinic management system and POS (labeaupos.com) used in Malaysia and the region.
The PEKO ecosystem
PEKO and LOOP are two products from the same company. PEKO is the AI retention layer and runs alongside the POS you already use. LOOP is the AI-native POS that covers operations: recipe-level inventory, staff shifts, table plans and the kitchen display. Each works on its own, and run together they share one dataset, so nothing has to be entered twice. See PEKO + LOOP in one ecosystem
Choose PEKO when
- You want booking and loyalty without moving to a higher tier — PEKO's free plan covers up to 300 members.
- You want to keep your current POS — Receipt Scan reads the receipt any POS prints.
- You want clients who come together to all join — Group Check-In enrols every friend from one QR.
- You want an AI Agent for rebooking and win-backs — Free up to 300 members, then RM99, 0% commission, cancel anytime.
Choose LABÉAU when
- You run an aesthetic clinic or multi-service spa that needs one POS for treatments, memberships and inventory — LABÉAU states all-in-one coverage, while PEKO does not replace a POS.
- You message clients on LINE, KakaoTalk or Viber — LABÉAU states those integrations, while PEKO uses WhatsApp, email and SMS in Malaysia.
Already on this POS?
Rebooking cycles
Typical guidance only: every client's hair, nails and skin differ, so set your own timing from your booking history. The AI Agent can time a reminder just before each window.
| Service | Typical rebooking window | Reminder idea |
|---|---|---|
| Nails (gel, extensions) | About 3 to 4 weeks | Remind around week 3 |
| Lash refills | About 2 to 3 weeks | Remind around day 18 |
| Facials | About 4 weeks | Remind around week 4 |
| Hair colour | About 6 to 8 weeks | Remind around week 6 |
PEKO includes online appointment booking with staff calendars and automatic reminders, alongside Receipt Scan loyalty, Group Check-In and the AI Agent, so a salon or spa can take bookings and bring clients back from one place. “Remind lash clients 18 days after their last set, WhatsApp only, free lash bath for rebooking this week”.
PEKO pricing: free up to 300 members, then RM99/month on the Standard plan, 0% commission, cancel anytime.
Why owners switch from LABÉAU to PEKO
1.Receipt Scan Loyalty: Snap any receipt. Points land in seconds.
Traditional loyalty CRM: Integration project or a specific POS. PEKO: Any POS that prints a receipt. Receipt Scan Loyalty →
2.Group Check-In: The whole table joins, not just the one who pays.
Traditional loyalty CRM: Only the person who pays. PEKO: Everyone at the table. Group Check-In →
3.AI-first operations (PEKO AI Agent): Prompt it. PEKO does it.
Traditional loyalty CRM: 10+ clicks across menus; staff need training. PEKO: One message to the AI Agent; you approve. AI-first operations (PEKO AI Agent) →
PEKO pricing: free up to 300 members, then RM99/month on the Standard plan, 0% commission, cancel anytime.
Feature by feature
| Feature | PEKO | LABÉAU |
|---|---|---|
| Earn by snapping any receipt (no POS integration) | Snap any receipt. Points land in seconds. Works with any POS that prints a receipt. | Not stated in the LABÉAU sources on this page (Oct 2026) |
| Whole table joins (Group Check-In) | The whole table joins, not just the one who pays. 4 guests = 4 members. | Not stated in the LABÉAU sources on this page (Oct 2026) |
| Change setup by chatting with an AI Agent | Prompt it. PEKO does it. Approval-gated: the Agent proposes, you decide. | Not stated in the LABÉAU sources on this page (Oct 2026) |
| Setup time | About 15 minutes, self-serve | Not stated in the LABÉAU sources on this page (Oct 2026) |
| Starting price | Free up to 300 members, then RM99/month; 0% commission; cancel anytime | Not stated in the LABÉAU sources on this page (Oct 2026) |
| Appointment booking | Yes — online appointment booking with staff calendars and automatic reminders | Online booking with WhatsApp and email reminders, from the Gold plan |
| Replaces your POS | No — runs beside any POS | Yes — all-in-one POS |
| Loyalty | Points, stamps, tiers, vouchers | Visit history, notes, preferences and loyalty; memberships at the counter |
| Earn from any POS receipt | Yes — Receipt Scan | Not stated on LABÉAU's site (checked Oct 2026) |
| Group / friends enrolment | Yes — Group Check-In | Not stated on LABÉAU's site (checked Oct 2026) |
| AI | AI Agent sets up rebooking and win-back from one message | Not stated on LABÉAU's site (checked Oct 2026) |
| Paid price | Free up to 300 members, then RM99 | Silver from RM174.92/month, Gold from RM274.92/month (12-month plans); Diamond RM598.98/month |
| In-product AI Agent that takes actions for you | Yes — chat to create vouchers, segments, campaigns and settings; approval-gated (you click Approve) | No — manual clicks through dashboards and dropdowns |
| Can customers self-enrol without a cashier? | Yes — customers scan a table/receipt QR or photograph the bill and PEKO's OCR credits points automatically. Cashier is out of the enrolment loop. | Not clear from public documentation |
| Can it earn points from other POS receipts? | Yes — AI OCR reads receipts from any POS (KiotViet, iPOS, Sapo, MISA, PosApp, Toast, Square). No POS swap or API required. | Not clear from public documentation |
| Can someone who did not pay join? | Yes — anyone present scans the in-venue QR to join and receives a joining reward | Not stated in public documentation |
| Redeem rewards on online orders? | Yes — the same balance redeems online and in-store | Not stated in public documentation |
| How many automated message types? | 10 types, including points- and voucher-expiry reminders | Not stated in public documentation |
| Abuse controls when customers claim their own points? | Yes — rate limits, receipt age and value thresholds, 90-day brand-wide duplicate-image matching, risk-tiered actions | Not stated in public documentation |
Earn by snapping any receipt (no POS integration)
Snap any receipt. Points land in seconds. Works with any POS that prints a receipt.
Not stated in the LABÉAU sources on this page (Oct 2026)
Whole table joins (Group Check-In)
The whole table joins, not just the one who pays. 4 guests = 4 members.
Not stated in the LABÉAU sources on this page (Oct 2026)
Change setup by chatting with an AI Agent
Prompt it. PEKO does it. Approval-gated: the Agent proposes, you decide.
Not stated in the LABÉAU sources on this page (Oct 2026)
Setup time
About 15 minutes, self-serve
Not stated in the LABÉAU sources on this page (Oct 2026)
Starting price
Free up to 300 members, then RM99/month; 0% commission; cancel anytime
Not stated in the LABÉAU sources on this page (Oct 2026)
Appointment booking
Yes — online appointment booking with staff calendars and automatic reminders
Online booking with WhatsApp and email reminders, from the Gold plan
LABÉAU — salon software Malaysia — checked on 2026-10-07
Replaces your POS
No — runs beside any POS
Loyalty
Points, stamps, tiers, vouchers
Visit history, notes, preferences and loyalty; memberships at the counter
LABÉAU — checked on 2026-10-07
Earn from any POS receipt
Yes — Receipt Scan
Not stated on LABÉAU's site (checked Oct 2026)
Group / friends enrolment
Yes — Group Check-In
Not stated on LABÉAU's site (checked Oct 2026)
AI
AI Agent sets up rebooking and win-back from one message
Not stated on LABÉAU's site (checked Oct 2026)
Paid price
Free up to 300 members, then RM99
Silver from RM174.92/month, Gold from RM274.92/month (12-month plans); Diamond RM598.98/month
LABÉAU — checked on 2026-10-07
In-product AI Agent that takes actions for you
Yes — chat to create vouchers, segments, campaigns and settings; approval-gated (you click Approve)
No — manual clicks through dashboards and dropdowns
Can customers self-enrol without a cashier?
Yes — customers scan a table/receipt QR or photograph the bill and PEKO's OCR credits points automatically. Cashier is out of the enrolment loop.
Not clear from public documentation
Can it earn points from other POS receipts?
Yes — AI OCR reads receipts from any POS (KiotViet, iPOS, Sapo, MISA, PosApp, Toast, Square). No POS swap or API required.
Not clear from public documentation
Can someone who did not pay join?
Yes — anyone present scans the in-venue QR to join and receives a joining reward
Not stated in public documentation
Redeem rewards on online orders?
Yes — the same balance redeems online and in-store
Not stated in public documentation
How many automated message types?
10 types, including points- and voucher-expiry reminders
Not stated in public documentation
Abuse controls when customers claim their own points?
Yes — rate limits, receipt age and value thresholds, 90-day brand-wide duplicate-image matching, risk-tiered actions
Not stated in public documentation
Where PEKO is weaker
- PEKO is not a clinic or spa POS — keep a POS for treatments and inventory, and let PEKO run booking-to-rebooking retention beside it.
- PEKO has no Singapore or Malaysia merchant base to cite yet; the 3,000 onboarded venues are in Vietnam — local pricing, WhatsApp support and onboarding help are included on every plan.
- Receipt Scan records the visits clients choose to claim, not every till transaction — receipt and counter QR prompts plus AI rebooking reminders raise the claim rate.
From your chat request to a live merchant setup — 5 steps.
Here's the before/after workflow: the strikethrough line is how other tools make you do it, the line below is how PEKO's AI Agent does it for you.
Click a step to run it in the demo below.
Sample prompt
“20% off weekday lunch for lapsed diners we haven't seen in 30 days, cap 1 per customer.”
Ready-to-paste voucher request — drop it straight into the AI Agent chat.
Questions merchants ask at each step
Ask, review, approve.
Describe the voucher you want in one sentence. PEKO's AI Agent drafts the full configuration; you approve it with one click — no 10-step form.
Your request
Or try one of these:
Proposed voucher
FAQ
Does LABÉAU's entry plan include online booking?
LABÉAU's Malaysia page says online booking, inventory and WhatsApp marketing are available from the Gold plan (checked October 2026). PEKO's appointment booking and loyalty are available on its free plan up to 300 members.
Can I use LABÉAU and PEKO together?
Yes. Keep LABÉAU as your POS and add PEKO's QR at the counter; clients earn by snapping their receipt and PEKO's AI Agent runs rebooking reminders. No integration is needed.
Do I still need to learn a complicated dashboard?
No. PEKO's embedded AI Agent takes actions for you — creating vouchers, building segments, drafting campaigns — inside the product. You describe what you want in chat, the Agent configures it, and you only click Approve. The full dashboard is there when you want it, but on any given day you can run PEKO by messaging the Agent.
Does LABÉAU have receipt scanning?
The LABÉAU sources cited on this page do not mention receipt scanning (checked October 2026), so ask LABÉAU directly. With PEKO: Guests photograph the receipt your POS already prints. PEKO's AI reads the total, items, receipt number, date and time, and credits points in seconds. It works with any POS that prints a receipt, with no integration project and no cashier step, so enrolment no longer dies at peak hour.
Can a whole table join LABÉAU's loyalty programme?
The LABÉAU sources cited on this page do not describe a whole-table sign-up (checked October 2026). With PEKO: Every guest at the table scans one QR and joins in about 10 seconds with a welcome reward. Four guests become four members you can reach again, instead of one. Traditional programmes only ever enrol the payer.
Can I set up LABÉAU by chatting with AI?
The LABÉAU sources cited on this page do not mention an AI agent that builds setup from a message (checked October 2026). With PEKO: No more hunting for buttons to create one voucher. Tell the embedded AI Agent what you want in plain language, for example "20% off for regulars who haven't visited in 3 weeks, WhatsApp only, cap 500 redemptions", and it builds the voucher, segment or campaign for you. You review and click Approve; nothing goes live without you. The same AI watches for regulars who are drifting and drafts the win-back for you, 24/7.
Does receipt-scan loyalty miss transactions?
Receipt Scan records every sale a guest chooses to claim, whatever the payment method, including cash and e-wallets that payment-linked loyalty misses. Guests are prompted by the QR on the receipt and the table, Group Check-In enrols everyone at the table, and the AI Agent can send a reminder to members who stop claiming. Full answer: heypeko.com/answers/does-receipt-scan-loyalty-capture-every-sale
Does PEKO have appointment booking?
Yes. PEKO includes online appointment booking with staff calendars and automatic reminders, alongside Receipt Scan loyalty, Group Check-In and the AI Agent, so a salon or spa can take bookings and bring clients back from one place.
People also read
Answer
Best Restaurant Loyalty & CRM Software in Malaysia (2026)
For a single outlet or small group that wants retention without a sales call: PEKO. Already on StoreHub or Qashier POS and happy with a basic add-on: their bundled loyalty. Multi-outlet with a CRM team: Eber. Want a consultant: Advocado.
Answer
How do I set up a WhatsApp loyalty program in Singapore or Malaysia?
Setting up a WhatsApp loyalty program in Singapore or Malaysia takes 15 minutes — verify your Business number, connect it to a retention layer like PEKO, opt-in customers with a one-line consent line, and settle rewards via PayNow (SG) or TNG/DuitNow (MY).
Answer
Is Ocard worth it for Malaysian restaurants in 2026?
Ocard is worth it for Malaysian F&B chains that already run its POS-embedded loyalty, but independents should watch the day-60 trigger — that's when auto-renewal and per-outlet fees kick in and the price ladder stops looking cheap.
Sources & citations
These public sources support the competitor pricing, feature, and limitation claims in this comparison.
- LABÉAU — home and pricing
All-in-one POS, plan prices, loyalty, messaging integrations. Checked 2026-10-07.
- LABÉAU — best salon software Malaysia
Online booking, inventory and WhatsApp marketing from the Gold plan. Checked 2026-10-07.
- PEKO — pricing details
PEKO's listed plan prices and free-plan limit.
How we compare
Every comparison on this site is written from a fair market analyst stance — no hit pieces, no puffery.
- Public materials first. Competitor pricing, feature, and limitation claims are sourced from their own website, marketing collateral, and public reviews (Capterra, G2, App Store) — see the Sources & citations block above.
- Acknowledge real strengths. Each page includes a "Choose LABÉAU when" block that names the scenarios where the competitor is genuinely the better pick.
- Same feature grid. Every comparator uses the same feature axes (pricing, setup time, messaging channel, churn prediction, data ownership, and more) so you can read across vendors on the same grid.
- Refreshed when the market moves. This page was last updated on 10/07/2026. Spot a stale claim after a competitor pricing or feature change? Email hello@heypeko.com and we'll refresh it.
- No pay-to-rank. We take no payment from competitors to shape rankings or hide weaknesses. If you spot bias, tell us and we'll rewrite the section.
Ready to try PEKO instead of LABÉAU?
Start free in 15 minutes — or book a 15-minute demo and we'll run the AI Agent on a sample of your data so you can see the churn saves live.
No POS yet? Open with LOOP
PEKO adds retention to the POS you already run. If you have not picked a POS yet, LOOP is the AI POS from the same company — the two share one dataset, so nothing is entered twice.