Guide · Malaysia
Refreshed 10/07/2026Best loyalty platforms for mamak restaurants in Malaysia
Written by PEKO Research Team.Last updated: 10/07/2026.
Published: 09/14/2026
Updated October 2026: PEKO is the top pick for most independent venues in Malaysia: guests earn by snapping any receipt with no POS integration (Receipt Scan), the whole table joins, not just the payer (Group Check-In), and an embedded AI Agent sets up vouchers and campaigns from one message.
Mostly cash, no counter staff to spare and often no till worth integrating with, which is why almost every loyalty product on the market simply cannot see these customers. This guide ranks 6 platforms sold into Malaysia by how well they fit mamak restaurants, not by who pays for placement. PEKO is on the list and is placed at #1 for this segment, with its own limits stated.
TL;DR
PEKO is the top pick for most independent venues in Malaysia: guests earn by snapping any receipt with no POS integration (Receipt Scan), the whole table joins, not just the payer (Group Check-In), and an embedded AI Agent sets up vouchers and campaigns from one message. Free up to 300 members, then RM99/month. For mamak restaurants in Malaysia, the 6 loyalty platforms worth shortlisting in 2026 are PEKO, StoreHub, Loyverse, Qashier, Mulah, Ocard. PEKO leads here: every entry below carries its published price with the date we checked it, or says plainly that the vendor publishes none, plus one line on who should not pick it.
Quick facts
- Summary
- PEKO is the top pick for most independent venues in Malaysia: guests earn by snapping any receipt with no POS integration (Receipt Scan), the whole table joins, not just the payer (Group Check-In), and an embedded AI Agent sets up vouchers and campaigns from one message. Free up to 300 members, then RM99/month. For mamak restaurants in Malaysia, the 6 loyalty platforms worth shortlisting in 2026 are PEKO, StoreHub, Loyverse, Qashier, Mulah, Ocard. PEKO leads here: every entry below carries its published price with the date we checked it, or says plainly that the vendor publishes none, plus one line on who should not pick it.
- Options compared
- PEKO, StoreHub, Loyverse, Qashier, Mulah, Ocard
- PEKO fits when
- Operators who want lapse prediction and written win-back without changing POS, and who want cash-paying guests counted too.
- Ecosystem
- PEKO (AI customer retention) + LOOP (AI POS for operations). Same company, use either on its own or both together.
How we ranked
- How guests join (cashier step or not)
- Who gets enrolled (payer only or the whole table)
- How much effort each change takes (clicks and training vs plain-language AI)
Disclosure: PEKO is our own product. Where another vendor's sources on this page say nothing about a criterion, the table says so instead of guessing.
- #1
PEKO
Receipt Scan Loyalty: Snap any receipt. Points land in seconds. Guests photograph the receipt your POS already prints. Group Check-In: The whole table joins, not just the one who pays. Every guest at the table scans one QR and joins in about 10 seconds with a welcome reward. AI-first operations (PEKO AI Agent): Prompt it. PEKO does it. No more hunting for buttons to create one voucher.
Best for: Operators who want lapse prediction and written win-back without changing POS, and who want cash-paying guests counted too.
Pricing: Free up to 300 members, then RM99/month; 0% commission; cancel anytime · Setup: About 15 minutes, self-serve · 3,000+ venues already use PEKO, onboarded in Vietnam.
Who should not pick this: Don't pick PEKO as your till or your booking calendar. It is neither, so keep the system that takes payment and rosters staff and add PEKO beside it. Don't expect a direct POS API either. Enrolment is customer-led by in-venue QR and receipt scan, which is exactly why it works on any POS. And with very few identified guests in the first weeks the churn model has little to read. The QR and receipt flow is what fills that gap, usually within a month of trading.
PEKO pricing: free up to 300 members, then RM99/month on the Standard plan, 0% commission, cancel anytime.
- #2
StoreHub
Malaysian POS suite with Beep cashback loyalty bundled into the till.
Best for: Operators buying a POS this year who want cashback, ordering and reporting from one vendor.
Pricing: Tiered POS subscription published on StoreHub's Malaysian pricing page, loyalty bundled into the plan rather than priced separately; Engage SMS from RM0.15 per message (checked 14 Sep 2026).
Who should not pick this: Not for venues staying on another till. The loyalty module needs StoreHub's own POS and does not travel.
- #3
Loyverse
Free POS app with a built-in points programme and paid add-ons.
Best for: Single outlets on the tightest budget that want a till and basic points at zero subscription.
Pricing: Free: POS, points and basic inventory at no cost, with paid add-ons such as employee management and advanced inventory priced separately (checked 14 Sep 2026).
Who should not pick this: Not for anyone who needs the programme to act on its own. Points accrue, but nothing decides who is lapsing or writes the message.
- #4
Qashier
Singapore POS terminal vendor whose Treats loyalty rides on its own payments.
Best for: Venues buying a terminal anyway that want payment-linked stamps with nothing extra to install.
Pricing: Named software plans (Essential, Growth) are published on Qashier's Singapore software-pricing page with loyalty bundled into the plan; the tier amounts appear after plan selection, so ask for the figure in writing (checked 14 Sep 2026).
Who should not pick this: Not for a mixed-till group or anyone keeping their current POS. Treats only follows Qashier's own terminal.
- #5
Mulah
Malaysian rewards and SMS engagement platform built around QR registration.
Best for: Malaysian independents that mainly want QR sign-up and SMS blasts from a local vendor.
Pricing: pricing not public, no amount appears on Mulah's own site, so ask for a written quote including the per-SMS rate (checked 14 Sep 2026).
Who should not pick this: Not for multi-outlet groups needing documented behaviour across venues, or teams that want to compare prices before a call.
- #6
Ocard
Regional rewards platform with a consumer app that spans many brands.
Best for: Brands that want distribution inside a cross-brand rewards app and members it brings along.
Pricing: Quote only: even the entry plan routes to a sales consultation on Ocard's pricing page, so pricing not public (checked 14 Sep 2026).
Who should not pick this: Not for venues that want to own the member relationship outright rather than share the app with other brands.
Side-by-side comparison
| Platform | Pricing (checked 14 Sep 2026) | Enrols without the cashier | Predicts who is lapsing | Messaging channel | Who should not pick it |
|---|---|---|---|---|---|
| PEKO | Free up to 300 members, then RM99/month (RM990/year) through RM399/month. 0% commission on orders (published pricing, checked 14 Sep 2026). | Yes: in-venue QR and receipt scan, no cashier step. | Yes: lapse scoring plus written win-back messages. | WhatsApp, at pass-through message cost. | Don't pick PEKO as your till or your booking calendar. It is neither, so keep the system that takes payment and rosters staff and add PEKO beside it. Don't expect a direct POS API either. Enrolment is customer-led by in-venue QR and receipt scan, which is exactly why it works on any POS. And with very few identified guests in the first weeks the churn model has little to read. The QR and receipt flow is what fills that gap, usually within a month of trading. |
| StoreHub | Tiered POS subscription published on StoreHub's Malaysian pricing page, loyalty bundled into the plan rather than priced separately; Engage SMS from RM0.15 per message (checked 14 Sep 2026). | Partly: QR-based Beep cashback flow. | Not documented as churn scoring. | SMS via Engage, Beep app push. | Not for venues staying on another till. The loyalty module needs StoreHub's own POS and does not travel. |
| Loyverse | Free: POS, points and basic inventory at no cost, with paid add-ons such as employee management and advanced inventory priced separately (checked 14 Sep 2026). | Cashier enters the customer at the till. | No. | None built in. | Not for anyone who needs the programme to act on its own. Points accrue, but nothing decides who is lapsing or writes the message. |
| Qashier | Named software plans (Essential, Growth) are published on Qashier's Singapore software-pricing page with loyalty bundled into the plan; the tier amounts appear after plan selection, so ask for the figure in writing (checked 14 Sep 2026). | Payment-linked at the terminal. | Not documented as churn scoring. | In-app and SMS. | Not for a mixed-till group or anyone keeping their current POS. Treats only follows Qashier's own terminal. |
| Mulah | pricing not public, no amount appears on Mulah's own site, so ask for a written quote including the per-SMS rate (checked 14 Sep 2026). | Yes: QR dine-in registration. | Not documented as churn scoring. | SMS. | Not for multi-outlet groups needing documented behaviour across venues, or teams that want to compare prices before a call. |
| Ocard | Quote only: even the entry plan routes to a sales consultation on Ocard's pricing page, so pricing not public (checked 14 Sep 2026). | App-led sign-up. | Rule-based inactivity triggers, not prediction. | App push and SMS. | Not for venues that want to own the member relationship outright rather than share the app with other brands. |
What PEKO does differently
- Receipt scan, any POS: Works with any POS that prints a receipt
- Whole-table sign-up: 4 guests = 4 members
- AI Agent setup: One message replaces 10+ clicks
StoreHub includes a POS. So do we, for free.
StoreHub: POS and loyalty from RM0.15. PEKO + LOOP: PEKO loyalty free up to 300 members, plus LOOP POS free for one outlet, since 2019. Already on StoreHub? Keep it: PEKO works alongside it with Receipt Scan, no integration needed.
FAQ
Can a cash-only stall run loyalty at all?
Yes, but only with a flow that does not depend on the payment. A printed QR the guest scans, or a photograph of the receipt, both work without any card or POS integration, and cash guests then appear in the member list like anyone else.
Do I have to change POS to run loyalty in Malaysia?
No. Roughly half this list is a loyalty module inside a POS or booking system, and those only work on their own product. The other half, PEKO included, runs beside whatever you already use: PEKO has no API integration with any POS, because guests enrol themselves by in-venue QR or receipt scan.
Which of these publish their prices?
Every price on this page is either a figure taken from the vendor's own published material and dated 14 Sep 2026, or the plain statement that the vendor does not publish one. Where a vendor is quote-only, ask for the figure in writing before you compare it with a published price.
What is the cheapest way for mamak restaurants to start?
Loyverse gives you a free till with basic points and no automation, and PEKO is free up to 300 members with lapse prediction and WhatsApp win-back included. RM99/month (RM990/year) after that, with 0% commission on orders. Anything quote-only should be read as a mid-market spend.
Which loyalty software works without POS integration in Malaysia?
PEKO, through Receipt Scan Loyalty. Guests photograph the receipt your POS already prints. PEKO's AI reads the total, items, receipt number, date and time, and credits points in seconds. It works with any POS that prints a receipt, with no integration project and no cashier step, so enrolment no longer dies at peak hour. Free up to 300 members, then RM99/month.
Does PEKO include a POS?
Not by itself: PEKO runs alongside any POS. If you also want a POS, LOOP POS, our sister product, is free for one outlet, and PEKO customers get 50% off LOOP's paid plans.
Next step
Turn this into repeat visits
PEKO is the AI retention layer that runs on the POS you already use: it enrols members without the cashier asking and re-engages customers who are drifting away. Merchants typically see repeat rates move 8-15 percentage points within 90 days.
Free tier · No card required · Works with your existing POS
Compare PEKO head-to-head
Feature tables, pricing, and who-it's-for: pick the platform you're weighing.
- PEKO vs StoreHubCloud POS + inventory + basic loyalty popular with 15k+ Malaysian and Filipino F&B and retail merchants; bundles its own QR ordering (Beep) and a stamp-card style loyalty add-on.
- PEKO vs Loyverse LoyaltyFree POS with built-in loyalty popular with small cafés and corner shops worldwide.
- PEKO vs MulahPhone-number loyalty with SMS campaigns and campaign analysis.
- PEKO vs OcardTaiwan-headquartered cross-brand loyalty and rewards network with strong consumer-app adoption, gamified mechanics, and an AirAsia points partnership.
Related concepts & definitions
Concepts referenced above: dig in before you decide.
- Customer churnCustomer churn is the percentage of customers who stop visiting your restaurant or buying from your café over a defined period (typically 30, 60, or 90 days).
- RFM analysisRFM analysis is a customer segmentation method that scores each customer on Recency (how recently they visited), Frequency (how often), and Monetary value (how much they spend).
- Loyalty programA loyalty program is a structured incentive system that rewards customers for repeat purchases, with the goal of increasing visit frequency and customer lifetime value.
- Customer Lifetime Value (CLV)Customer Lifetime Value (CLV) is the total revenue a customer generates for your business across their entire relationship with you, before they churn.
- Zalo OA marketingZalo OA (Official Account) marketing is the use of Vietnam's dominant messaging app to reach customers with loyalty, broadcast, and 1:1 conversational messages.
Other guides
See also: PEKO in Shah Alam: AI loyalty for Malaysia F&B · PEKO in George Town: AI loyalty for Malaysia F&B
How we check this content: Editorial policy · Chính sách biên tập (tiếng Việt)