Compare · Global, SMB
Refreshed 07/27/2026PEKO vs Loyverse Loyalty
Written by PEKO Team.Last updated: 07/27/2026.
Published: 05/01/2026
Loyverse is great if you need a free POS with rudimentary points. PEKO sits on top of any POS — including Loyverse — and adds AI churn prediction and automated win-back so loyalty actually drives repeat visits, not just balance accumulation.
What is Loyverse Loyalty? Free POS with built-in loyalty popular with small cafés and corner shops worldwide.
Choose PEKO when
- You want AI to flag churning customers, not just track points.
- You need automated win-back across Zalo, email, and SMS.
- You're outgrowing Loyverse's simple loyalty and need real CRM and segmentation.
- You operate in Vietnam and want Zalo OA built in.
- You'd rather chat to your loyalty tool than click through 10 dropdowns — PEKO's AI Agent creates vouchers, segments and campaigns for you, and you only click Approve.
Choose Loyverse Loyalty when
- You're a single-location café with very low transaction volume and a free-tier-only budget.
- You only need a basic POS and don't care about predictive analytics.
Feature by feature
| Feature | PEKO | Loyverse Loyalty |
|---|---|---|
| AI churn prediction | Built-in | No |
| Automated win-back | Yes, multi-channel | Manual only |
| Customer segmentation | AI-driven RFM + behavioural | Basic groups |
| Zalo OA messaging | Yes | No |
| POS | Works with Loyverse and others | Loyverse POS only |
| Pricing | Free tier + transparent monthly | Loyalty add-on per location |
| In-product AI Agent that takes actions for you | Yes — chat to create vouchers, segments, campaigns and settings; approval-gated (you click Approve) | No — manual clicks through dashboards and dropdowns |
AI churn prediction
Built-in
No
Automated win-back
Yes, multi-channel
Manual only
Customer segmentation
AI-driven RFM + behavioural
Basic groups
Zalo OA messaging
Yes
No
POS
Works with Loyverse and others
Loyverse POS only
Pricing
Free tier + transparent monthly
Loyalty add-on per location
In-product AI Agent that takes actions for you
Yes — chat to create vouchers, segments, campaigns and settings; approval-gated (you click Approve)
No — manual clicks through dashboards and dropdowns
From your chat request to a live merchant setup — 5 steps.
Here's the before/after workflow: the strikethrough line is how other tools make you do it, the line below is how PEKO's AI Agent does it for you.
Click a step to run it in the demo below.
Sample prompt
“20% off weekday lunch for lapsed diners we haven't seen in 30 days, cap 1 per customer.”
Ready-to-paste voucher request — drop it straight into the AI Agent chat.
Questions merchants ask at each step
Ask, review, approve.
Describe the voucher you want in one sentence. PEKO's AI Agent drafts the full configuration; you approve it with one click — no 10-step form.
Your request
Or try one of these:
Proposed voucher
FAQ
Can I use PEKO with Loyverse POS?
Yes. PEKO works alongside Loyverse, ingesting your transaction data and adding AI churn prediction and automated campaigns.
Why not just use Loyverse Loyalty for free?
If you only need a points balance and have no growth pressure, Loyverse Loyalty is fine. PEKO becomes worth it the moment you want to actively reduce churn rather than passively reward visits.
Does PEKO work with Vietnamese POS systems?
Yes — PEKO integrates with KiotViet, iPOS, Sapo, and LOOP, in addition to global POS like Square, Toast, and Loyverse.
Do I still need to learn a complicated dashboard?
No. PEKO's embedded AI Agent takes actions for you — creating vouchers, building segments, drafting campaigns — inside the product. You describe what you want in chat, the Agent configures it, and you only click Approve. The full dashboard is there when you want it, but on any given day you can run PEKO by messaging the Agent.
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Answer
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Answer
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Sources & citations
These public sources support the competitor pricing, feature, and limitation claims in this comparison.
- Loyverse — Official pricing
Loyverse free POS and paid add-on pricing.
- Loyverse — Loyalty program
Loyverse loyalty feature scope.
- PEKO — Plans and pricing
PEKO free-plan, paid-plan, and included-feature claims used in the comparison.
How we compare
Every comparison on this site is written from a fair market analyst stance — no hit pieces, no puffery.
- Public materials first. Competitor pricing, feature, and limitation claims are sourced from their own website, marketing collateral, and public reviews (Capterra, G2, App Store) — see the Sources & citations block above.
- Acknowledge real strengths. Each page includes a "Choose Loyverse Loyalty when" block that names the scenarios where the competitor is genuinely the better pick.
- Same feature grid. Every comparator uses the same feature axes (pricing, setup time, messaging channel, churn prediction, data ownership, and more) so you can read across vendors on the same grid.
- Refreshed when the market moves. This page was last updated on 07/27/2026. Spot a stale claim after a competitor pricing or feature change? Email hello@heypeko.com and we'll refresh it.
- No pay-to-rank. We take no payment from competitors to shape rankings or hide weaknesses. If you spot bias, tell us and we'll rewrite the section.
Ready to try PEKO instead of Loyverse Loyalty?
Start free in 15 minutes — or book a 15-minute demo and we'll run the AI Agent on a sample of your data so you can see the churn saves live.