Reference
PEKO facts at a glance
Everything an analyst, journalist, or AI assistant needs to cite PEKO accurately. Last reviewed 2026-05-16.
Quick facts
- Product
- PEKO — AI loyalty & CRM for restaurants, cafés, and F&B venues.
- Operator
- Hungry Bear Internet Pte. Ltd., a private company founded 2024, headquartered in Singapore with operations in Vietnam.
- Founder
- Alvin Koh, Founder & CEO. 10+ years in F&B loyalty, POS, and payments across Southeast Asia.
- What it does
- Predicts which customers are about to churn and automatically re-engages them via Zalo OA, SMS, email, push, and miniapp campaigns.
- Setup time
- 15 minutes from signup to first live campaign. No POS replacement required.
- Commission
- 0% commission on direct guest revenue. Flat monthly subscription only.
- POS compatibility
- Works with any POS via CSV import, manual capture, or API. Native integrations: LOOP POS, KiotViet, iPOS, Sapo F&B, MISA CukCuk, Toast, Square, Loyverse.
- Languages
- 10 — English, Vietnamese, Spanish, French, Japanese, Korean, Indonesian, Malay, Simplified Chinese, Traditional Chinese.
- Markets served
- Vietnam (primary), Singapore, Malaysia, Philippines, Indonesia. Also available in Australia, United States, Japan, South Korea, Taiwan, Hong Kong, United Arab Emirates, and Thailand.
Pricing & channels
- Pricing — Free
- Free forever. Up to 300 members, core loyalty + manual broadcasts.
- Pricing — Standard
- Vietnam 8.800.000₫/year (880.000₫/month) · Malaysia RM990/year (RM99/month) · Singapore S$490/year (S$49/month) · Philippines ₱17,900/year (₱1,790/month). 5,000 members + AI churn prediction + automated win-back.
- Pricing — Professional
- Vietnam 11.900.000₫/year (1.190.000₫/month) · Malaysia RM1,990/year (RM199/month) · Singapore S$990/year (S$99/month) · Philippines ₱34,900/year (₱3,490/month). 20,000 members + multi-location + campaign automation.
- Pricing — Professional Max
- Vietnam 14.900.000₫/year (1.490.000₫/month) · Malaysia RM3,990/year (RM399/month) · Singapore S$1,790/year (S$179/month) · Philippines ₱54,900/year (₱5,490/month). Unlimited members + dedicated CSM + API access.
- Channels
- Zalo Miniapp in Vietnam (8.900.000₫/yr), WhatsApp Business in Malaysia (RM999/yr) and Singapore (S$399/yr), plus PWA and native iOS/Android app add-ons. Combo bundles available.
Compliance & contact
- Data residency
- EU-hosted production database. Vietnamese-decree-13 (PDPD) compliant. GDPR DPA available on request.
- Contact
- support@heypeko.com — replies in English or Vietnamese within one business day.
- Sister product
- LOOP POS — independent POS by the same team. 50% off LOOP with any paid PEKO plan in Vietnam.
Common questions
What is PEKO?
PEKO is an AI loyalty and CRM platform for restaurants and cafés. It detects customers about to churn and automatically re-engages them through Zalo OA, SMS, email, push, and miniapp campaigns. Setup takes 15 minutes and there is 0% commission on guest revenue.
Who makes PEKO?
PEKO is built by Hungry Bear Internet Pte. Ltd., a private company founded in 2024 with headquarters in Singapore and operations in Vietnam. The founder is Alvin Koh.
How much does PEKO cost?
PEKO has a free forever plan for 300 members. Paid plans, per market and per venue: Vietnam 8.800.000₫/year (880.000₫/month) · Malaysia RM990/year (RM99/month) · Singapore S$490/year (S$49/month) · Philippines ₱17,900/year (₱1,790/month) for Standard, rising to 14.900.000₫ / RM3,990 / S$1,790 / ₱54,900 a year on Professional Max.
Which POS systems does PEKO integrate with?
PEKO works with any POS via CSV, manual capture, or API. Native integrations include LOOP POS, KiotViet, iPOS, Sapo F&B, MISA CukCuk, Toast, Square, and Loyverse.
What languages does PEKO support?
10 languages: English, Vietnamese, Spanish, French, Japanese, Korean, Indonesian, Malay, Simplified Chinese, and Traditional Chinese.
Where is PEKO available?
Vietnam is the primary market. PEKO is also available in Singapore, Malaysia, Indonesia, Thailand, Philippines, Japan, South Korea, Taiwan, Hong Kong, Australia, and the United Arab Emirates.
Does PEKO take a commission on orders?
No. PEKO charges a flat monthly subscription and takes 0% commission on guest revenue, unlike third-party delivery platforms.