🇸🇬 Loyalty for Singapore kopitiams & coffeeshops · kopitiam loyalty
Kopitiam loyalty that runs on WhatsApp & PayNow
PEKO is the AI retention layer for Singapore kopitiams, coffeeshops, and hawker stalls. It reads your POS, predicts which uncles and aunties are about to stop coming back, and writes the WhatsApp message (or PayNow cashback) that pulls them in for the next kopi-o. Live in an afternoon, S$449/year flat.
Kopitiam loyalty has always been built on memory — Auntie at the drinks stall knows what you order before you sit down. PEKO is that same memory, scaled across every regular, with the AI doing the remembering and WhatsApp doing the reminding. No app for customers to download, no kiosk to maintain, PDPA-compliant by default.
Why PEKO for Singapore
Predicts churn 3 days early
AI flags the regular who's drifting before they actually stop. You get a list of who to win back this week — not a lagging report next month.
WhatsApp rewards, not a separate app
Customers already have WhatsApp. Send the offer to the chat they actually open — segmented, AI-written, in English, Mandarin, Malay, or Tamil.
PayNow cashback redemption
Push reward dollars straight to a customer's PayNow ID. No vouchers to print, no codes to type — they top up the next kopi with cash they didn't have yesterday.
SGQR scan-to-earn
One SGQR sticker per stall. Scan, auto-enrol, points credited — works the way Singaporeans already pay.
PDPA-compliant out of the box
Opt-in, opt-out, and audit log built in. WhatsApp templates are pre-approved under WhatsApp Business policy. Your DPO will not flinch.
Works on top of your POS
Sits on Oddle, Eats365, StoreHub, Square — whatever you already use. No POS migration, no staff retraining.
How it works
- Step 1
Connect your POS
Daily CSV export or direct API to Oddle / Eats365 / StoreHub / Square. PEKO reads 30 days of orders to bootstrap the model.
- Step 2
AI scores every regular
Within 24 hours every customer carries a 0–100 churn score and a recommended next action.
- Step 3
WhatsApp + PayNow on autopilot
AI drafts the message, you approve in one tap, PEKO sends at the right hour. Track open → reply → visit → revenue in the dashboard.
Frequently asked questions
Do I need to leave my current POS?
No. PEKO is built to sit on top of Oddle, Eats365, StoreHub, Square — whichever one you run. We pull the order data and run retention on top.
Is this PDPA-compliant?
Yes. Every message goes through a consent gate, every customer can opt out in one tap, and there's a full audit log a DPO can pull at any time. WhatsApp templates are pre-approved.
How does PayNow cashback work?
PEKO issues cashback to a customer's mobile-linked PayNow ID — no voucher to print, no code to type. You top up a pool; the AI decides who gets what and when.
What languages does the AI write in?
English, Mandarin, Bahasa Melayu, Tamil, and Singlish. AI picks based on the customer's prior interactions.
How much does it cost in SGD?
Flat annual: S$449 (Standard) / S$899 (Professional) / S$1,499 (Pro Max). No per-message fee, no commission on rewards issued.
How long until I see results?
Most kopitiams see measurable lift in second-visit conversion within 30 days. The AI gets sharper as it learns your regulars.
Compare PEKO with
Live in an afternoon
Connect your POS — AI retention runs on top. Free trial, no credit card.
Book a free demo