Compare · Singapore & Philippines
PEKO vs Eats365
Written by PEKO Team.Last updated: 05/23/2026.
Published: 05/23/2026
Updated May 2026 — Eats365 is a strong modular POS — kiosk, KDS, QR ordering, a CRM add-on. PEKO is the AI layer that turns the data Eats365 already collects into actual retention: 3-day churn prediction, auto-written WhatsApp campaigns, PayNow (SG) and GCash / Maya (PH) rewards.
Eats365 has grown fast in Singapore and the Philippines because its modular POS is genuinely flexible. The gap most operators hit is the same one StoreHub and Oddle customers hit: the CRM module captures the data, but nobody on the team has time to segment, write, and send the actual win-back. PEKO closes that gap, in the local channels (WhatsApp, PayNow, GCash, Maya) your customers already use.
- Eats365 = modular cloud POS + CRM add-on. PEKO = AI that writes the retention campaigns Eats365's CRM only stores.
- Layer PEKO on top of Eats365 — no POS migration, live in an afternoon.
- SGD S$449 / yr in Singapore, ₱17,900 / yr in the Philippines — flat, no per-transaction cut.
What is Eats365? Hong Kong–founded cloud POS used widely across Singapore, the Philippines, Hong Kong, and Taiwan; modular add-ons cover self-order kiosks, KDS, QR ordering, and a basic CRM.
The PEKO ecosystem
PEKO and LOOP are two products from the same company. PEKO is the AI retention layer and runs alongside the POS you already use. LOOP is the AI-native POS that covers operations: recipe-level inventory, staff shifts, table plans and the kitchen display. Each works on its own, and run together they share one dataset, so nothing has to be entered twice. See PEKO + LOOP in one ecosystem
Choose PEKO when
- You run Eats365 POS and the CRM module is sitting unused because nobody has time to operate it.
- You want AI to identify which customers are about to lapse — not to manually pull cohort reports.
- Your customer base lives on WhatsApp / Viber / Messenger, not email.
- You want PayNow (SG) or GCash / Maya (PH) cashback as the reward currency.
- You want the same retention engine across Singapore and Philippines outlets.
- You'd rather chat to your loyalty tool than click through 10 dropdowns — PEKO's AI Agent creates vouchers, segments and campaigns for you, and you only click Approve.
Choose Eats365 when
- You don't have a POS yet — Eats365's modular start is a clean entry point.
- You need self-order kiosks or full KDS integration as your priority.
- You operate a single venue with low order volume where churn prediction isn't useful yet (under 30 days of data).
- Your marketing is done by a dedicated CRM manager who'll operate Eats365's tools directly.
Feature by feature
| Feature | PEKO | Eats365 |
|---|---|---|
| Primary purpose | AI loyalty + churn prediction + autopilot win-backs | Modular cloud POS (kiosk, KDS, QR ordering, CRM add-on) |
| Replaces your POS? | No — sits on top of Eats365 | Yes — Eats365 is the POS |
| AI churn prediction | Yes — 3-day window per customer | No — CRM stores history only |
| Auto-writes campaigns | Yes — AI picks segment, channel, copy, send time | No — manual segment + send |
| WhatsApp Business | Native, segmented | Add-on, manual |
| PayNow rewards (SG) | Yes | No |
| GCash / Maya rewards (PH) | Yes | No |
| Self-order kiosk | No | Yes |
| Pricing (Singapore) | S$449 / year (Standard) | Module-based monthly subscription |
| Pricing (Philippines) | ₱17,900 / year (Standard) | Module-based monthly subscription |
| Setup time | Same day | 1–3 weeks (modules + hardware) |
| Best paired with | Eats365, StoreHub, Loyverse, Square | Eats365 Kiosk, Eats365 KDS |
| In-product AI Agent that takes actions for you | Yes — chat to create vouchers, segments, campaigns and settings; approval-gated (you click Approve) | No — manual clicks through dashboards and dropdowns |
| Can customers self-enrol without a cashier? | Yes — customers scan a table/receipt QR or photograph the bill and PEKO's OCR credits points automatically. Cashier is out of the enrolment loop. | Not clear from public documentation |
| Can it earn points from other POS receipts? | Yes — AI OCR reads receipts from any POS (KiotViet, iPOS, Sapo, MISA, PosApp, Toast, Square). No POS swap or API required. | Not clear from public documentation |
| Can someone who did not pay join? | Yes — anyone present scans the in-venue QR to join and receives a joining reward | Not stated in public documentation |
| Redeem rewards on online orders? | Yes — the same balance redeems online and in-store | Not stated in public documentation |
| How many automated message types? | 10 types, including points- and voucher-expiry reminders | Not stated in public documentation |
| Abuse controls when customers claim their own points? | Yes — rate limits, receipt age and value thresholds, 90-day brand-wide duplicate-image matching, risk-tiered actions | Not stated in public documentation |
Primary purpose
AI loyalty + churn prediction + autopilot win-backs
Modular cloud POS (kiosk, KDS, QR ordering, CRM add-on)
Replaces your POS?
No — sits on top of Eats365
Yes — Eats365 is the POS
AI churn prediction
Yes — 3-day window per customer
No — CRM stores history only
Auto-writes campaigns
Yes — AI picks segment, channel, copy, send time
No — manual segment + send
WhatsApp Business
Native, segmented
Add-on, manual
PayNow rewards (SG)
Yes
No
GCash / Maya rewards (PH)
Yes
No
Self-order kiosk
No
Yes
Pricing (Singapore)
S$449 / year (Standard)
Module-based monthly subscription
Pricing (Philippines)
₱17,900 / year (Standard)
Module-based monthly subscription
Setup time
Same day
1–3 weeks (modules + hardware)
Best paired with
Eats365, StoreHub, Loyverse, Square
Eats365 Kiosk, Eats365 KDS
In-product AI Agent that takes actions for you
Yes — chat to create vouchers, segments, campaigns and settings; approval-gated (you click Approve)
No — manual clicks through dashboards and dropdowns
Can customers self-enrol without a cashier?
Yes — customers scan a table/receipt QR or photograph the bill and PEKO's OCR credits points automatically. Cashier is out of the enrolment loop.
Not clear from public documentation
Can it earn points from other POS receipts?
Yes — AI OCR reads receipts from any POS (KiotViet, iPOS, Sapo, MISA, PosApp, Toast, Square). No POS swap or API required.
Not clear from public documentation
Can someone who did not pay join?
Yes — anyone present scans the in-venue QR to join and receives a joining reward
Not stated in public documentation
Redeem rewards on online orders?
Yes — the same balance redeems online and in-store
Not stated in public documentation
How many automated message types?
10 types, including points- and voucher-expiry reminders
Not stated in public documentation
Abuse controls when customers claim their own points?
Yes — rate limits, receipt age and value thresholds, 90-day brand-wide duplicate-image matching, risk-tiered actions
Not stated in public documentation
From your chat request to a live merchant setup — 5 steps.
Here's the before/after workflow: the strikethrough line is how other tools make you do it, the line below is how PEKO's AI Agent does it for you.
Click a step to run it in the demo below.
Sample prompt
“20% off weekday lunch for lapsed diners we haven't seen in 30 days, cap 1 per customer.”
Ready-to-paste voucher request — drop it straight into the AI Agent chat.
Questions merchants ask at each step
Ask, review, approve.
Describe the voucher you want in one sentence. PEKO's AI Agent drafts the full configuration; you approve it with one click — no 10-step form.
Your request
Or try one of these:
Proposed voucher
FAQ
Can PEKO read order data from Eats365?
Yes — via CSV export (daily, scheduled) or direct API. PEKO begins scoring churn risk after ~30 days of order history is loaded.
Does Eats365's built-in CRM do what PEKO does?
Eats365's CRM stores customer + order history and lets you run a manual segment and broadcast. It does not predict churn, doesn't auto-pick the right channel per customer, and doesn't write the message. PEKO is the AI that does.
How does the pricing work in SGD and PHP?
Flat annual: S$449 / S$899 / S$1,499 by tier in Singapore, ₱17,900 / ₱34,900 / ₱54,900 in the Philippines. No per-transaction fee, no commission on rewards issued.
Can I run PEKO across both my SG and PH outlets?
Yes — one account, multi-currency, per-outlet currency override. Singapore outlets bill in SGD, Philippine outlets in PHP, all on the same dashboard.
What language does PEKO write in?
Singapore: English, Singlish, Mandarin, Bahasa Melayu, Tamil. Philippines: English, Tagalog, Taglish, Bisaya, Ilocano. AI picks based on the customer's prior interactions.
Do I need PDPA / DPA consent flows?
Yes — both Singapore PDPA and Philippines DPA require opt-in for marketing messages. PEKO handles consent capture, opt-out, and audit logs automatically.
Do I still need to learn a complicated dashboard?
No. PEKO's embedded AI Agent takes actions for you — creating vouchers, building segments, drafting campaigns — inside the product. You describe what you want in chat, the Agent configures it, and you only click Approve. The full dashboard is there when you want it, but on any given day you can run PEKO by messaging the Agent.
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Sources & citations
These public sources support the competitor pricing, feature, and limitation claims in this comparison.
- Eats365 — Official product materials
Eats365 modular POS, CRM, kiosk, KDS, and integration scope.
- PEKO — Plans and pricing
PEKO free-plan, paid-plan, and included-feature claims used in the comparison.
How we compare
Every comparison on this site is written from a fair market analyst stance — no hit pieces, no puffery.
- Public materials first. Competitor pricing, feature, and limitation claims are sourced from their own website, marketing collateral, and public reviews (Capterra, G2, App Store) — see the Sources & citations block above.
- Acknowledge real strengths. Each page includes a "Choose Eats365 when" block that names the scenarios where the competitor is genuinely the better pick.
- Same feature grid. Every comparator uses the same feature axes (pricing, setup time, messaging channel, churn prediction, data ownership, and more) so you can read across vendors on the same grid.
- Refreshed when the market moves. This page was last updated on 05/23/2026. Spot a stale claim after a competitor pricing or feature change? Email hello@heypeko.com and we'll refresh it.
- No pay-to-rank. We take no payment from competitors to shape rankings or hide weaknesses. If you spot bias, tell us and we'll rewrite the section.
Ready to try PEKO instead of Eats365?
Start free in 15 minutes — or book a 15-minute demo and we'll run the AI Agent on a sample of your data so you can see the churn saves live.