Does receipt-scan loyalty capture every sale?
Written by Peko Research Team.Last updated: 10/07/2026.
Updated October 2026 — Receipt Scan records every sale a guest chooses to claim, whatever the payment method, including cash and e-wallets that payment-linked loyalty misses. Guests are prompted on the receipt and at the table, and Group Check-In enrols everyone at the table, so the share of guests who become members is usually higher than with cashier sign-up.
- Receipt Scan reads the printed bill, so cash, e-wallet, QR and card payments all count.
- It records the sales guests claim; a POS-integrated system records every sale but only names the guest the cashier enrols.
- QR on the receipt and the table prompts every guest; Group Check-In enrols the whole table, not just the payer.
- Four duplicate checks stop the same receipt earning twice.
- Guests who don't scan get a reminder from the AI Agent once they are members.
Published: 10/07/2026
Quick facts
- Answer
- Receipt Scan records every sale a guest chooses to claim, whatever the payment method, including cash and e-wallets that payment-linked loyalty misses. Guests are prompted on the receipt and at the table, and Group Check-In enrols everyone at the table, so the share of guests who become members is usually higher than with cashier sign-up.
- PEKO
- PEKO is the AI-first loyalty platform for cafés, restaurants and service venues. Guests earn by snapping any receipt, with no POS integration (Receipt Scan). The whole table joins from one QR (Group Check-In). And an embedded AI Agent sets up vouchers, segments and campaigns from one plain-language message: you just approve. Free up to 300 members, live in about 15 minutes.
- Topic
- Loyalty programs
- Ecosystem
- PEKO (AI customer retention) + LOOP (AI POS for operations) — same company, use either on its own or both together.
- Updated
- 10/07/2026
The honest answer: receipt scanning records every sale a guest claims, not every sale the till rings up. That is a different question from "does the POS know about the sale?" A POS-integrated programme sees every transaction, but it can only attach a sale to a member when the cashier asks for a number, and payment-linked loyalty only sees the payments its own terminal reads. Receipt Scan works from the guest's side: any guest with the printed bill can claim it, whatever they paid with.
How a claim works
The guest scans the QR on the receipt or the table, then photographs the bill. PEKO's AI reads the total, items, receipt number, date and time, runs the duplicate checks and credits points in seconds. No cashier step, no app download, and nothing changes on the POS.
What happens with guests who don't scan
Three things raise the share of guests who claim. The QR is printed on the receipt and placed on every table, so the prompt is in the guest's hand at the moment they pay. Group Check-In lets everyone at the table join in about 10 seconds, so the friends of the payer become members too. And once a guest is a member, the AI Agent can send a reminder campaign to members who have stopped claiming.
Running Receipt Scan beside a POS's own loyalty
If your POS has its own points scheme, you can keep it for card payers or switch it off. Show one clear reward on the table and receipt so guests aren't asked to join two programmes, and import your existing members from the POS as a CSV file.
When a POS-integrated system fits better
If you must attach every single transaction to a named customer automatically, for example for an audit trail or a staff-ordered account system, a POS-integrated loyalty module does that better — run Receipt Scan beside it to add cash and e-wallet payers and the rest of the table.
What each kind of loyalty captures
Receipt Scan vs payment-linked vs POS-integrated loyalty
| Receipt Scan (PEKO) | Payment-linked loyalty | POS-integrated loyalty | |
|---|---|---|---|
| Cash payers | Yes, from the receipt | No | Only if the cashier enrols them |
| E-wallet and QR payers | Yes, from the receipt | Only payments its terminal reads | Only if the cashier enrols them |
| Card payers | Yes, from the receipt | Yes, on its own terminal | Only if the cashier enrols them |
| Friends at the table | Yes, with Group Check-In | No, payer only | No, payer only |
| Sales the guest does not claim | Not recorded | Recorded if paid on its terminal | Recorded by the POS, unnamed |
| POS needed | Any POS that prints a receipt | The vendor's own terminal | A supported POS and integration |
Print the QR on the receipt
The prompt sits in the guest's hand at the moment they pay.
Give a reason to claim today
"Snap this receipt for a free drink next visit" beats "join our programme".
Remind lapsed claimers
Ask the AI Agent for a reminder to members who have not claimed in three weeks.
FAQ
Does receipt-scan loyalty miss transactions?
It records every sale a guest chooses to claim, whatever the payment method. Sales nobody claims are not recorded, which is why the QR sits on the receipt and the table, and why Group Check-In enrols the whole table.
Can a guest claim the same receipt twice?
No. PEKO checks every receipt four ways before points land: the receipt number, an image hash that catches the same photo sent twice, the amount plus time window, and an AI review of anything unusual.
Does it work for cash and e-wallet payments?
Yes. It reads the printed bill, so the payment method does not matter.
What does it cost?
Free up to 300 members, then S$49/month in Singapore or RM99/month in Malaysia, 0% commission, cancel anytime.
Does PEKO need POS integration?
No. Receipt Scan works with any POS that prints a receipt. Guests snap it and points land in seconds.
Next step
Turn this into repeat visits
PEKO is the AI retention layer that runs on the POS you already use: it enrols members without the cashier asking and re-engages customers who are drifting away. Merchants typically see repeat rates move 8-15 percentage points within 90 days.
Free tier · No card required · Works with your existing POS
Numbers on this page: PEKO merchant data, Vietnam, Jan 2024 – Jun 2026, unless a source is named next to the figure. See the datasets behind these numbers.
The PEKO ecosystem
PEKO and LOOP are two products from the same company. PEKO is the AI retention layer and runs alongside the POS you already use. LOOP is the AI-native POS that covers operations: recipe-level inventory, staff shifts, table plans and the kitchen display. Each works on its own, and run together they share one dataset, so nothing has to be entered twice. See PEKO + LOOP in one ecosystem
See also: Best restaurant loyalty software in Singapore (2026) · Best restaurant loyalty software in Malaysia (2026)
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