Locations / Singapore / Orchard
PEKO in Orchard
PEKO is the AI retention layer for Orchard venues — from Orchard Road to Somerset. It sits on the POS you already run, enrols members from the receipt without the cashier asking for anything, and wins lapsing regulars back on WhatsApp.
Updated May 2026 — PEKO is an AI customer-retention and loyalty platform used by F&B venues in Orchard, Singapore. It works alongside any existing POS, enrols members without cashier involvement, predicts which guests are about to lapse, and sends win-back messages on WhatsApp automatically.
The Orchard picture
Orchard is mall-tenanted F&B with premium rents and footfall that is mostly transient. Chains and franchise concepts dominate and margins are effectively set by rent, so the winning move is converting a share of walk-through traffic into identified members rather than paying delivery commission twice for the same person.
Payments here run on PayNow, PayLah!, GrabPay, and delivery volume concentrates on GrabFood and foodpanda and Deliveroo. PEKO does not replace any of that — it reads the transaction, owns the guest relationship, and messages on WhatsApp, the channel Orchard guests actually open.
We are new in Singapore — 3,000 venues onboarded in Vietnam so far, and Orchard venues joining now come in as founding merchants. See PEKO in Singapore for local pricing in SGD.