booking
PEKO + ShopeeFood: how the integration works in Vietnam
Updated May 2026 — What ShopeeFood owners in Vietnam get from running PEKO as a loyalty layer on top — data flow, setup, and what to watch. This page is for operators already running ShopeeFood who are evaluating PEKO as an additive layer (not a replacement).
Quick facts
- Integration
- PEKO runs as a loyalty layer on top of ShopeeFood — it does not replace the existing system.
- Category
- booking
- Ecosystem
- PEKO (AI customer retention) + LOOP (AI POS for operations) — same company, use either on its own or both together.
This page is for operators already running ShopeeFood who are evaluating PEKO as an additive layer (not a replacement). It covers exactly what data crosses between the two systems, how long setup takes, and the common mistakes we see in the first 30 days.
What PEKO does on top of ShopeeFood
PEKO matches ShopeeFood receipts to your direct customer base via phone number, then runs Zalo OA win-back to shift a portion to direct ordering.
Where the fit is strongest
Best fit for high-AOV venues where ShopeeFood commission is a real margin drag.
Setup — what to expect
No direct API. Setup is operational: receipt-import + Zalo OA survey flow, ~2 hours to design.
What to watch in month one
ShopeeFood's customer phone capture is inconsistent. PEKO works with ~60–75% match rate in practice.
Book a 20-minute call to map your ShopeeFood → PEKO data flow.
Book a demo