🇸🇬 Loyalty programs built for Singapore F&B · loyalty program singapore
Loyalty programs for Singapore F&B — without the separate app
Singapore F&B operators don't need another customer app. PEKO runs your loyalty programme through WhatsApp + PayNow + SGQR — channels customers already use — with AI doing the segmenting, writing, and sending. From S$449/year, PDPA-compliant, sits on any POS.
The Singapore loyalty playbook used to mean: build an app, beg for downloads, watch DAU die in month 3. PEKO does it the other way around — meet customers in WhatsApp and PayNow, let the AI predict who's about to lapse, and run win-backs automatically. App optional.
Why PEKO for Singapore
No customer app required
Enrolment via SGQR scan or first WhatsApp opt-in. Rewards land in PayNow. Zero install friction.
AI churn prediction
3-day forward window — know who needs a win-back this week, not last month's lagging cohort report.
Programme mechanics that fit SG F&B
Tier ladders, birthday triggers, second-visit conversion, table-size bonuses, lunch-vs-dinner segmentation — all configurable.
PDPA-compliant
Consent capture, opt-out, audit log built in. Templates pre-approved for WhatsApp Business.
Works on any POS
Oddle, Eats365, StoreHub, Square, custom — order data in, retention out.
How it works
- Step 1
Connect POS
30-day backfill via CSV or API. Live in an afternoon.
- Step 2
Pick mechanics + funding
Configure tier ladders and cashback ceiling. AI runs everything inside that ceiling.
- Step 3
AI runs retention
WhatsApp + PayNow on autopilot. You see ROI per cohort in the dashboard.
Frequently asked questions
Is a points app better than cashback?
Not in Singapore. Cashback to PayNow sees 6–8x the engagement of an app-based points programme — customers already pay in PayNow.
How does the AI segment customers?
RFM (recency, frequency, monetary) plus visit-cycle and channel-affinity. You see the segments in plain English — no SQL.
What about PDPA?
Consent flow, opt-out, audit log built in. WhatsApp templates pre-approved.
Can I run this across multiple outlets?
Yes — per-outlet wallets, group-level dashboard, per-outlet currency override. Singapore + Malaysia + Philippines outlets can share one account.
Pricing in SGD?
S$449 / S$899 / S$1,499 per year by tier. Flat. No per-message or per-transaction fees.
Compare PEKO with
Live in an afternoon
Connect your POS — AI retention runs on top. Free trial, no credit card.
Book a free demo