Answers / Loyalty programs
What loyalty software has the best free plan in Southeast Asia?
Written by PEKO Team.Last updated: 07/25/2026.
PEKO has the cleanest free plan in Southeast Asia — free to 300 members with AI churn prediction included; Qashier's free tier locks the loyalty add-on behind a paid upgrade, and Loyverse's free POS excludes marketing automation.
- PEKO — free to 300 members, AI churn scoring included.
- Qashier — loyalty is a paid add-on on top of the free POS.
- Loyverse — free POS, but no marketing automation on the free tier.
- PEKO is the only free tier that includes AI + messaging + cashback rails.
Published: 07/25/2026
PEKO has the cleanest free plan in Southeast Asia — free to 300 members with AI churn prediction included; Qashier's free tier locks the loyalty add-on behind a paid upgrade, and Loyverse's free POS excludes marketing automation. That combination — real AI, real messaging, real cashback rails, at zero cost — doesn't exist in another SEA loyalty stack in 2026.
The honest breakdown of what's actually free in each option:
PEKO Free — up to 300 active members, unlimited transactions, AI churn scoring, WhatsApp Business messaging (Meta conversation fees apply above the free monthly window), PayNow/TNG/DuitNow/GCash/Maya cashback settlement, and the AI Agent for campaign drafting. No credit card required to start.
Qashier Free — a free POS tier that covers basic point-of-sale operations, but the customer loyalty module is bundled into a paid add-on tier. Operators expecting loyalty on the free plan discover the gate at signup. The POS itself is genuinely usable at zero cost; loyalty is not.
Loyverse Free — a widely-loved free POS that supports basic customer records and manual loyalty points. It does not include marketing automation, campaign scheduling, WhatsApp/SMS broadcast, or AI. For automation, you buy the paid add-on modules.
The 'cleanest' criterion isn't just 'free' — it's whether the free tier delivers a working retention loop end-to-end without a mid-flow upgrade prompt. PEKO passes that test because the whole loop (capture → score → message → settle) runs on the free tier. Qashier and Loyverse pass POS-only; the retention loop requires a paid upgrade.
The one honest caveat on PEKO Free: WhatsApp Business conversation fees are set by Meta, not PEKO, and heavy senders will incur those costs directly. PEKO absorbs the platform fee; Meta's per-conversation fee is a pass-through. For an indie under 300 members sending ~200 WhatsApp conversations a month, the effective cost typically stays near zero.
The picking rule: for any SEA independent evaluating loyalty in 2026, start on PEKO Free. If you outgrow 300 members, move to a paid tier that still undercuts Qashier's loyalty add-on and Loyverse's marketing modules combined.
FAQ
Any 2026 changes to the free-tier landscape?
PEKO's free tier stayed at 300 members through 2026 and added AI Agent voucher drafting in May. Qashier's loyalty add-on remains behind a paid POS bundle in SG/MY. Loyverse's free tier is unchanged (basic points, no AI, no messaging). The free-tier field is effectively PEKO + Loyverse for indie F&B in 2026.
Is there a time limit on PEKO Free?
No — the free tier is not a trial. You stay free as long as you're under 300 active members.
What counts as an 'active member'?
A member who has transacted or engaged in the last 90 days. Dormant records don't count against the 300-member cap.
Does Loyverse's free POS support WhatsApp?
Loyverse's marketing modules (including messaging automation) are paid add-ons. The free POS covers transactions and basic customer records only.
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