Verdict: Eber is the deeper configuration platform for groups with a marketing team, and it publishes its entry price; PEKO is the pick when you want retention to run without a marketing team. Cashier-free enrolment, predicted lapse, drafted win-backs.
Eber alternatives for Singapore F&B
Last reviewed 2026-08-29 · Hungry Bear Internet Pte. Ltd.
Eber is a Singapore-based loyalty and customer-engagement platform with an integration-led product model, spanning F&B, retail and mass-consumer brands.
Updated August 2026: Verdict: Eber is the deeper configuration platform for groups with a marketing team, and it publishes its entry price; PEKO is the pick when you want retention to run without a marketing team. No app for customers: snap the receipt, or use the optional Zalo Mini App add-on (Vietnam), and it works with the POS you already use.
PEKO vs Eber: the seven criteria
Competitor cells are sourced only from Eber's own published pricing and documentation. Where a capability is not documented, the cell is left blank rather than guessed.
| Criterion | PEKO | Eber |
|---|---|---|
| Who can join | Everyone at the table (Group Check-In) + receipt scan | The payer, at the counter |
| Pricing model | Flat published subscription per venue in SGD, monthly or annual. No per-outlet gating and no revenue share. | Published: the entry Lite plan starts at USD 69 per month billed annually, or USD 89 billed monthly, covering one store and 5,000 contacts. Higher tiers are quoted per estate. |
| Per-order fees | None: 0% commission on orders or redemptions. | No per-order fee is documented on the published Lite tier. Not published by the vendor as of 2026-08-29. We do not substitute an estimate; ask for it in writing before signing. |
| Cashier-free enrolment | Yes: guests enrol themselves from the receipt, so capture never depends on the cashier asking. | Yes, by a different route: Eber's guest WiFi product acquires members at WiFi login, so the guest identifies themselves rather than the cashier collecting a number. |
| AI churn prediction | Yes: members likely to lapse in the next 3–7 days are flagged and the win-back is drafted for approval. | Not documented. Eber describes rewards automation, tier upgrading and automated messages, all rule-driven, with no published lapse scoring. |
| Messaging channel | WhatsApp Business, native. PWA and native app available as add-ons. | Automated messages are documented, but the specific channels are not itemised on the public pricing and product pages. |
| Free tier | Free forever up to 300 members. | Not published by the vendor as of 2026-08-29. We do not substitute an estimate; ask for it in writing before signing. The cheapest published plan is the paid Lite tier. |
| POS requirement | POS-agnostic: layers on the POS you already run. | Broadly POS-agnostic in positioning, with named integrations published case by case rather than as a maintained list. |
Eber price: US$69 (annual) / US$89 monthly ≈ S$95–120; +US$89 per extra store. Source: eber.co/pricing, checked 7 October 2026. Full sourced comparison
Eber is loyalty only. PEKO + LOOP is loyalty and a free POS.
Eber: loyalty sold as a plan. PEKO + LOOP: PEKO loyalty free up to 300 members, plus LOOP POS free for one outlet, since 2019.
What Eber does better than PEKO
- Eber's guest WiFi capture is a genuine acquisition channel PEKO does not offer, turning every WiFi login into an opt-in contact. PEKO's answer is that receipt-based self-enrolment captures takeaway and delivery guests who never join the WiFi at all.
- Eber ships deep configuration and vertical templates for multi-brand and mass-consumer estates, which suits an in-house marketing team. PEKO's answer is that most independents do not have that team, so PEKO drafts the message itself and asks only for approval.
- Eber publishes a low entry price in USD and supports multi-store from its lowest paid tier. PEKO's answer is that its S$490 annual price is lower over a year than the Lite tier's monthly billing and includes the AI layer rather than charging for it separately.
PEKO pricing: free up to 300 members, then S$49/month on the Standard plan, 0% commission, cancel anytime.
Switching from Eber
- Friday: export your member list from Eber as a CSV.
- Saturday: import it in PEKO (Dashboard > Members > Import).
- Sunday: print the table QR.
Which to pick, by venue type
| Venue type | PEKO | Eber |
|---|---|---|
| Single independent café or restaurant | Start on the free tier up to 300 members; retention runs itself. | Lite tier is affordable but configuration-heavy for a single owner-operator. |
| 2–10 venue group | Flat per-venue pricing with one member list across venues. | This is Eber's strength: multi-store from the entry tier with central configuration. |
| High-volume food court or QSR counter | Cashier-free enrolment matters most here: nothing is added to the counter script. | WiFi capture underperforms at a takeaway counter where guests do not sit or connect. |
| Delivery-heavy venue | 0% per-order fee; PEKO converts delivery guests into an owned member list. | No native delivery identification documented; delivery guests need another route. |
| Venue replacing its POS this year | PEKO is POS-agnostic: pick the POS on POS merits, then layer retention on top. | POS-agnostic positioning means a till change should be low-risk. |
FAQ
- Is PEKO a replacement for Eber?
- PEKO is an AI retention and loyalty layer, not a POS. It runs alongside whatever you use today, which is why most Singapore operators pilot it on one venue for 30 days before deciding what to change.
- What does Eber cost in Singapore?
- Eber publishes its Lite tier at USD 69 per month billed annually, or USD 89 monthly, for one store and 5,000 contacts. Higher tiers are quoted. Compare that against PEKO's S$490 per venue per year with the AI layer included.
- Does Eber enrol members without the cashier?
- Yes, through guest WiFi login rather than a cashier prompt. PEKO's answer: guests enrol from the receipt, which also captures takeaway and delivery guests who never connect to the WiFi.
- Can I export my member list if I switch?
- PEKO exports the full member list on demand with no exit fee. Eber does not publish portability terms. Request the export clause and the field list before committing.
- Does PEKO predict which guests are about to stop coming?
- Yes. PEKO scores every member daily and flags those likely to lapse in the next 3–7 days, then drafts the WhatsApp win-back for approval. Measured precision is 68–74% on a base of 1,200 F&B outlets.
- Does receipt-scan loyalty miss transactions?
- Receipt Scan records every sale a guest chooses to claim, whatever the payment method, including cash and e-wallets that payment-linked loyalty misses. Guests are prompted by the QR on the receipt and the table, Group Check-In enrols everyone at the table, and the AI Agent can send a reminder to members who stop claiming. Full answer: heypeko.com/answers/does-receipt-scan-loyalty-capture-every-sale
- Does PEKO include a POS?
- Not by itself: PEKO runs alongside any POS. If you also want a POS, LOOP POS, our sister product, is free for one outlet, and PEKO customers get 50% off LOOP's paid plans.
Sources
Every Eber cell above is taken from Eber's own published pages, checked 2026-08-29. Where a figure is not published, the cell says so.
The PEKO ecosystem
PEKO and LOOP are two products from the same company. PEKO is the AI retention layer and runs alongside the POS you already use. LOOP is the AI-native POS that covers operations: recipe-level inventory, staff shifts, table plans and the kitchen display. Each works on its own, and run together they share one dataset, so nothing has to be entered twice. See PEKO + LOOP in one ecosystem