pos
PEKO + Sapo FnB: how the integration works in Vietnam
Updated May 2026 — What Sapo FnB owners in Vietnam get from running PEKO as a loyalty layer on top — data flow, setup, and what to watch. This page is for operators already running Sapo FnB who are evaluating PEKO as an additive layer (not a replacement).
Quick facts
- Integration
- PEKO runs as a loyalty layer on top of Sapo FnB — it does not replace the existing system.
- Category
- pos
- Ecosystem
- PEKO (AI customer retention) + LOOP (AI POS for operations) — same company, use either on its own or both together.
This page is for operators already running Sapo FnB who are evaluating PEKO as an additive layer (not a replacement). It covers exactly what data crosses between the two systems, how long setup takes, and the common mistakes we see in the first 30 days.
What PEKO does on top of Sapo FnB
PEKO syncs Sapo FnB order data into a unified customer view, then runs the retention layer Sapo doesn't ship natively — cohorts, win-back, AI churn.
Where the fit is strongest
Strongest for Sapo venues already running Sapo's marketing module — PEKO replaces the manual segmentation workflow with automated retention triggers.
Setup — what to expect
Setup takes ~45 minutes with a Sapo admin. Historical data import depends on Sapo's export limits (usually 12 months).
What to watch in month one
Sapo's customer table is opt-in. If your staff doesn't collect phone numbers consistently, PEKO can only act on partial data.
Book a 20-minute call to map your Sapo FnB → PEKO data flow.
Book a demo