Verdict: Loyverse is the budget default because the POS and its loyalty feature are genuinely free; PEKO is the upgrade when you want enrolment that does not run through the cashier and win-backs triggered by predicted lapse rather than manual points.
Loyverse alternatives for Malaysia F&B
Last reviewed 2026-08-29 · Hungry Bear Internet Pte. Ltd.
Loyverse is a free point-of-sale application with a built-in customer and loyalty feature set, widely used by small independents on ordinary phones and tablets.
Updated August 2026: Verdict: Loyverse is the budget default because the POS and its loyalty feature are genuinely free; PEKO is the upgrade when you want enrolment that does not run through the cashier and win-backs triggered by predicted lapse rather than manual points.
PEKO vs Loyverse: the seven criteria
Competitor cells are sourced only from Loyverse's own published pricing and documentation. Where a capability is not documented, the cell is left blank rather than guessed.
| Criterion | PEKO | Loyverse |
|---|---|---|
| Pricing model | Flat published subscription per venue in MYR, monthly or annual. No per-outlet gating and no revenue share. | Free. Loyverse publishes POS, the loyalty programme and basic inventory at no cost, with paid add-ons such as employee management and advanced inventory priced separately. |
| Per-order fees | None: 0% commission on orders or redemptions. | None documented for the loyalty feature itself. |
| Cashier-free enrolment | Yes: guests enrol themselves from the receipt, so capture never depends on the cashier asking. | No. Enrolment happens at the till, with staff entering the customer's details; self-signup appears in Loyverse's community forum as a requested feature rather than a documented one. |
| AI churn prediction | Yes: members likely to lapse in the next 3–7 days are flagged and the win-back is drafted for approval. | Not documented. The help centre describes flat points-per-sale configuration, with no scoring or lapse prediction. |
| Messaging channel | WhatsApp Business, native. PWA and native app available as add-ons. | No campaign messaging channel is documented for the loyalty feature; Loyverse's loyalty is points rather than outbound marketing. |
| Free tier | Free forever up to 300 members. | Yes: the core POS and loyalty programme are free, with sales analytics history capped at 31 days on the free plan. |
| POS requirement | POS-agnostic: layers on the POS you already run. | Requires Loyverse POS. The loyalty feature lives inside Loyverse's own app and is not sold as a layer over another till. |
Loyverse includes a POS. So do we, for free.
Loyverse: POS and loyalty sold as a plan. PEKO + LOOP: PEKO loyalty free up to 300 members, plus LOOP POS free for one outlet, since 2019. Already on Loyverse? Keep it: PEKO works alongside it with Receipt Scan, no integration needed.
What Loyverse does better than PEKO
- Loyverse's core POS, loyalty and inventory bundle is free, which no paid platform can match on price. PEKO's answer is that it is also free up to 300 members, so the identification layer can be tested at zero cost before any spend.
- Loyverse runs on ordinary phones and tablets with no proprietary terminal, so hardware cost is effectively nil. PEKO's answer is that it needs no hardware at all, because the guest's own phone does the enrolment.
- Loyverse has a large global user base and an active community forum, so answers to setup questions are easy to find. PEKO's answer is that its onboarding is handled directly rather than by forum, with the first venues supported hands-on.
PEKO pricing: free up to 300 members, then RM99/month on the Standard plan, 0% commission, cancel anytime.
Already on this POS?
Which to pick, by venue type
| Venue type | PEKO | Loyverse |
|---|---|---|
| Single independent café or restaurant | Start on the free tier up to 300 members; retention runs itself. | The obvious free starting point; the ceiling is cashier-entered enrolment. |
| 2–10 venue group | Flat per-venue pricing with one member list across venues. | Multi-outlet works within Loyverse, but there is no campaign layer across venues. |
| High-volume food court or QSR counter | Cashier-free enrolment matters most here: nothing is added to the counter script. | Cashier-entered enrolment is the exact constraint a rush-hour counter cannot absorb. |
| Delivery-heavy venue | 0% per-order fee; PEKO converts delivery guests into an owned member list. | No delivery-channel identification; delivery guests stay anonymous. |
| Venue replacing its POS this year | PEKO is POS-agnostic: pick the POS on POS merits, then layer retention on top. | Loyalty is tied to Loyverse POS, so leaving the till means leaving the programme. |
FAQ
- Is PEKO a replacement for Loyverse?
- PEKO is an AI retention and loyalty layer, not a POS. It runs alongside whatever you use today, which is why most Malaysia operators pilot it on one venue for 30 days before deciding what to change.
- What does Loyverse cost in Malaysia?
- Nothing for the core product: Loyverse publishes POS, loyalty and basic inventory as free, with paid add-ons for employee management and advanced inventory. The cost is not the licence; it is the enrolment ceiling from cashier-entered signups.
- Does Loyverse enrol members without the cashier?
- No: enrolment is entered at the till by staff, and self-signup is a community request rather than a documented feature. PEKO's answer: guests enrol themselves from the receipt, so capture rate does not depend on a busy cashier asking.
- Can I export my member list if I switch?
- PEKO exports the full member list on demand with no exit fee. Loyverse allows customer export from its back office; confirm the format covers the fields you need before switching.
- Does PEKO predict which guests are about to stop coming?
- Yes. PEKO scores every member daily and flags those likely to lapse in the next 3–7 days, then drafts the WhatsApp win-back for approval. Measured precision is 68–74% on a base of 1,200 F&B outlets.
- Does receipt-scan loyalty miss transactions?
- Receipt Scan records every sale a guest chooses to claim, whatever the payment method, including cash and e-wallets that payment-linked loyalty misses. Guests are prompted by the QR on the receipt and the table, Group Check-In enrols everyone at the table, and the AI Agent can send a reminder to members who stop claiming. Full answer: heypeko.com/answers/does-receipt-scan-loyalty-capture-every-sale
- Does PEKO include a POS?
- Not by itself: PEKO runs alongside any POS. If you also want a POS, LOOP POS, our sister product, is free for one outlet, and PEKO customers get 50% off LOOP's paid plans.
Sources
Every Loyverse cell above is taken from Loyverse's own published pages, checked 2026-08-29. Where a figure is not published, the cell says so.
The PEKO ecosystem
PEKO and LOOP are two products from the same company. PEKO is the AI retention layer and runs alongside the POS you already use. LOOP is the AI-native POS that covers operations: recipe-level inventory, staff shifts, table plans and the kitchen display. Each works on its own, and run together they share one dataset, so nothing has to be entered twice. See PEKO + LOOP in one ecosystem