PEKO vs Eatigo
Written by PEKO Research Team.Last updated: 10/07/2026.
Published: 05/01/2026
Updated October 2026: PEKO is the better pick for most independent cafés, restaurants and service venues in Singapore: guests earn by snapping any receipt with no POS integration, the whole table joins via Group Check-In, and an embedded AI Agent sets up vouchers and campaigns from one message, from free up to 300 members.
Choose Eatigo if you have severe off-peak occupancy issues and discounting is genuinely the right tool to fix them.
Eatigo is a marketplace that drives off-peak diners to your restaurant in exchange for time-based discounts and commission. PEKO is the opposite model: you own the customer relationship, the data, and the loyalty mechanic, with no per-cover commission.
What is Eatigo? Reservation and discount-marketplace app focused on filling off-peak seats at restaurants in Singapore, Thailand, Hong Kong, and India.
The PEKO ecosystem
PEKO and LOOP are two products from the same company. PEKO is the AI retention layer and runs alongside the POS you already use. LOOP is the AI-native POS that covers operations: recipe-level inventory, staff shifts, table plans and the kitchen display. Each works on its own, and run together they share one dataset, so nothing has to be entered twice. See PEKO + LOOP in one ecosystem
Choose PEKO when
- You want to own the customer relationship and the data, not rent it from a marketplace.
- You're tired of paying commission and giving discounts to diners who would have come at full price.
- You want AI predicting which existing guests are about to churn, not just acquiring discount-seeking new ones.
- You operate in Vietnam (Eatigo no longer operates there).
- You'd rather chat to your loyalty tool than click through 10 dropdowns. PEKO's AI Agent creates vouchers, segments and campaigns for you, and you only click Approve.
Choose Eatigo when
- You have severe off-peak occupancy issues and discounting is genuinely the right tool to fix them: discounting does fill off-peak seats; PEKO solves the adjacent problem: getting the guests who already came back in without another discount.
- You operate in a market where Eatigo still has heavy diner mindshare and you want incremental covers fast: discounting does fill off-peak seats; PEKO solves the adjacent problem: getting the guests who already came back in without another discount.
Why owners switch from Eatigo to PEKO
1.Receipt Scan Loyalty: Snap any receipt. Points land in seconds.
Traditional loyalty CRM: Integration project or a specific POS. PEKO: Any POS that prints a receipt. Receipt Scan Loyalty →
2.Group Check-In: The whole table joins, not just the one who pays.
Traditional loyalty CRM: Only the person who pays. PEKO: Everyone at the table. Group Check-In →
3.AI-first operations (PEKO AI Agent): Prompt it. PEKO does it.
Traditional loyalty CRM: 10+ clicks across menus; staff need training. PEKO: One message to the AI Agent; you approve. AI-first operations (PEKO AI Agent) →
PEKO pricing: free up to 300 members, then S$49/month on the Standard plan, 0% commission, cancel anytime.
Feature by feature
| Feature | PEKO | Eatigo |
|---|---|---|
| Earn by snapping any receipt (no POS integration) | Snap any receipt. Points land in seconds. Works with any POS that prints a receipt. | Not stated in the Eatigo sources on this page (Oct 2026) |
| Whole table joins (Group Check-In) | The whole table joins, not just the one who pays. 4 guests = 4 members. | Not stated in the Eatigo sources on this page (Oct 2026) |
| Change setup by chatting with an AI Agent | Prompt it. PEKO does it. Approval-gated: the Agent proposes, you decide. | Not stated in the Eatigo sources on this page (Oct 2026) |
| Setup time | About 15 minutes, self-serve | Not stated in the Eatigo sources on this page (Oct 2026) |
| Starting price | Free up to 300 members, then S$49/month; 0% commission; cancel anytime | Not stated in the Eatigo sources on this page (Oct 2026) |
| Customer ownership | You own the data | Marketplace owns the diner |
| Commission per cover | 0% | Yes, per-booking fee |
| AI churn prediction | Yes | Not in scope |
| Loyalty / win-back | Built-in | Not in scope |
| Direct ordering | Yes, 0% commission | No |
| Markets | Vietnam-first, SEA, global | SG, TH, HK, IN (no Vietnam) |
| In-product AI Agent that takes actions for you | Yes: chat to create vouchers, segments, campaigns and settings; approval-gated (you click Approve) | No: manual clicks through dashboards and dropdowns |
| Can customers self-enrol without a cashier? | Yes: customers scan a table/receipt QR or photograph the bill and PEKO's OCR credits points automatically. Cashier is out of the enrolment loop. | Not clear from public documentation |
| Can it earn points from other POS receipts? | Yes: AI OCR reads receipts from any POS (KiotViet, iPOS, Sapo, MISA, PosApp, Toast, Square). No POS swap or API required. | Not clear from public documentation |
| Can someone who did not pay join? | Yes: anyone present scans the in-venue QR to join and receives a joining reward | Not stated in public documentation |
| Redeem rewards on online orders? | Yes: the same balance redeems online and in-store | Not stated in public documentation |
| How many automated message types? | 10 types, including points- and voucher-expiry reminders | Not stated in public documentation |
| Abuse controls when customers claim their own points? | Yes: rate limits, receipt age and value thresholds, 90-day brand-wide duplicate-image matching, risk-tiered actions | Not stated in public documentation |
Earn by snapping any receipt (no POS integration)
Snap any receipt. Points land in seconds. Works with any POS that prints a receipt.
Not stated in the Eatigo sources on this page (Oct 2026)
Whole table joins (Group Check-In)
The whole table joins, not just the one who pays. 4 guests = 4 members.
Not stated in the Eatigo sources on this page (Oct 2026)
Change setup by chatting with an AI Agent
Prompt it. PEKO does it. Approval-gated: the Agent proposes, you decide.
Not stated in the Eatigo sources on this page (Oct 2026)
Setup time
About 15 minutes, self-serve
Not stated in the Eatigo sources on this page (Oct 2026)
Starting price
Free up to 300 members, then S$49/month; 0% commission; cancel anytime
Not stated in the Eatigo sources on this page (Oct 2026)
Customer ownership
You own the data
Marketplace owns the diner
Commission per cover
0%
Yes, per-booking fee
AI churn prediction
Yes
Not in scope
Loyalty / win-back
Built-in
Not in scope
Direct ordering
Yes, 0% commission
No
Markets
Vietnam-first, SEA, global
SG, TH, HK, IN (no Vietnam)
In-product AI Agent that takes actions for you
Yes: chat to create vouchers, segments, campaigns and settings; approval-gated (you click Approve)
No: manual clicks through dashboards and dropdowns
Can customers self-enrol without a cashier?
Yes: customers scan a table/receipt QR or photograph the bill and PEKO's OCR credits points automatically. Cashier is out of the enrolment loop.
Not clear from public documentation
Can it earn points from other POS receipts?
Yes: AI OCR reads receipts from any POS (KiotViet, iPOS, Sapo, MISA, PosApp, Toast, Square). No POS swap or API required.
Not clear from public documentation
Can someone who did not pay join?
Yes: anyone present scans the in-venue QR to join and receives a joining reward
Not stated in public documentation
Redeem rewards on online orders?
Yes: the same balance redeems online and in-store
Not stated in public documentation
How many automated message types?
10 types, including points- and voucher-expiry reminders
Not stated in public documentation
Abuse controls when customers claim their own points?
Yes: rate limits, receipt age and value thresholds, 90-day brand-wide duplicate-image matching, risk-tiered actions
Not stated in public documentation
Eatigo is loyalty only. PEKO + LOOP is loyalty and a free POS.
Eatigo: loyalty sold as a plan. PEKO + LOOP: PEKO loyalty free up to 300 members, plus LOOP POS free for one outlet, since 2019.
From your chat request to a live merchant setup, 5 steps.
Here's the before/after workflow: the strikethrough line is how other tools make you do it, the line below is how PEKO's AI Agent does it for you.
Click a step to run it in the demo below.
Sample prompt
“20% off weekday lunch for lapsed diners we haven't seen in 30 days, cap 1 per customer.”
Ready-to-paste voucher request: drop it straight into the AI Agent chat.
Questions merchants ask at each step
Ask, review, approve.
Describe the voucher you want in one sentence. PEKO's AI Agent drafts the full configuration; you approve it with one click, no 10-step form.
Your request
Or try one of these:
Proposed voucher
FAQ
Is PEKO an alternative to Eatigo for filling off-peak seats?
PEKO and Eatigo solve different problems. Eatigo brings new discount-seeking diners during off-peak. PEKO brings back your existing guests who were drifting away. For most operators, the second is more profitable long-term.
Does Eatigo work in Vietnam?
Eatigo exited the Vietnam market. PEKO operates fully in Vietnam with Zalo OA, Vietnamese language support, and integrations with KiotViet, iPOS, Sapo, and LOOP.
Do I still need to learn a complicated dashboard?
No. PEKO's embedded AI Agent takes actions for you (creating vouchers, building segments, drafting campaigns) inside the product. You describe what you want in chat, the Agent configures it, and you only click Approve. The full dashboard is there when you want it, but on any given day you can run PEKO by messaging the Agent.
Does Eatigo have receipt scanning?
The Eatigo sources cited on this page do not mention receipt scanning (checked October 2026), so ask Eatigo directly. With PEKO: Guests photograph the receipt your POS already prints. PEKO's AI reads the total, items, receipt number, date and time, and credits points in seconds. It works with any POS that prints a receipt, with no integration project and no cashier step, so enrolment no longer dies at peak hour.
Can a whole table join Eatigo's loyalty programme?
The Eatigo sources cited on this page do not describe a whole-table sign-up (checked October 2026). With PEKO: Every guest at the table scans one QR and joins in about 10 seconds with a welcome reward. Four guests become four members you can reach again, instead of one. Traditional programmes only ever enrol the payer.
Can I set up Eatigo by chatting with AI?
The Eatigo sources cited on this page do not mention an AI agent that builds setup from a message (checked October 2026). With PEKO: No more hunting for buttons to create one voucher. Tell the embedded AI Agent what you want in plain language, for example "20% off for regulars who haven't visited in 3 weeks, WhatsApp only, cap 500 redemptions", and it builds the voucher, segment or campaign for you. You review and click Approve; nothing goes live without you. The same AI watches for regulars who are drifting and drafts the win-back for you, 24/7.
Does receipt-scan loyalty miss transactions?
Receipt Scan records every sale a guest chooses to claim, whatever the payment method, including cash and e-wallets that payment-linked loyalty misses. Guests are prompted by the QR on the receipt and the table, Group Check-In enrols everyone at the table, and the AI Agent can send a reminder to members who stop claiming. Full answer: heypeko.com/answers/does-receipt-scan-loyalty-capture-every-sale
Does PEKO include a POS?
Not by itself: PEKO runs alongside any POS. If you also want a POS, LOOP POS, our sister product, is free for one outlet, and PEKO customers get 50% off LOOP's paid plans.
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Sources & citations
These public sources support the competitor pricing, feature, and limitation claims in this comparison.
- Eatigo: Official consumer marketplace
Eatigo marketplace, reservation, and discount-led model.
- PEKO: Plans and pricing
PEKO free-plan, paid-plan, and included-feature claims used in the comparison.
How we compare
Every comparison on this site is written from a fair market analyst stance, no hit pieces, no puffery.
- Public materials first. Competitor pricing, feature, and limitation claims are sourced from their own website, marketing collateral, and public reviews (Capterra, G2, App Store). See the Sources & citations block above.
- Acknowledge real strengths. Each page includes a "Choose Eatigo when" block that names the scenarios where the competitor is genuinely the better pick.
- Same feature grid. Every comparator uses the same feature axes (pricing, setup time, messaging channel, churn prediction, data ownership, and more) so you can read across vendors on the same grid.
- Refreshed when the market moves. This page was last updated on 10/07/2026. Spot a stale claim after a competitor pricing or feature change? Email hello@heypeko.com and we'll refresh it.
- No pay-to-rank. We take no payment from competitors to shape rankings or hide weaknesses. If you spot bias, tell us and we'll rewrite the section.
Ready to try PEKO instead of Eatigo?
Start free in 15 minutes, or book a 15-minute demo and we'll run the AI Agent on a sample of your data so you can see the churn saves live.
How we check this content: Editorial policy · Chính sách biên tập (tiếng Việt)