Verdict: choose Ocard if you want distribution inside a cross-brand rewards app; choose PEKO if you want a member list your venue owns, enrolled without the cashier and worked by an AI that predicts lapse.
Ocard alternatives for Malaysia F&B
Last reviewed 2026-08-29 · Hungry Bear Internet Pte. Ltd.
Ocard is a Taiwan-origin rewards platform operating across APAC markets, with a consumer-facing app that spans multiple merchant brands and a counter tablet for member management.
Updated August 2026 — Verdict: choose Ocard if you want distribution inside a cross-brand rewards app; choose PEKO if you want a member list your venue owns, enrolled without the cashier and worked by an AI that predicts lapse. Ocard is a Taiwan-origin rewards platform operating across APAC markets, with a consumer-facing app that spans multiple merchant brands and a counter tablet for member management.
No POS yet? Open with LOOP
PEKO adds retention to the POS you already run. If you have not picked a POS yet, LOOP is the AI POS from the same company — the two share one dataset, so nothing is entered twice.
PEKO vs Ocard — the seven criteria
Competitor cells are sourced only from Ocard's own published pricing and documentation. Where a capability is not documented, the cell is left blank rather than guessed.
| Criterion | PEKO | Ocard |
|---|---|---|
| Pricing model | Flat published subscription per venue in MYR, monthly or annual. No per-outlet gating and no revenue share. | Quote only. Even the entry Basic plan for single-store businesses routes to a sales consultation on Ocard's pricing page; a Taiwanese marketplace listing shows an annual bundle price, but that is a reseller listing rather than Ocard's own published rate. |
| Per-order fees | None — 0% commission on orders or redemptions. | Not published by the vendor as of 2026-08-29. We do not substitute an estimate; ask for it in writing before signing. |
| Cashier-free enrolment | Yes — guests enrol themselves from the receipt, so capture never depends on the cashier asking. | No, as documented. Ocard's model centres on the Oboss counter tablet, where staff enrol members, add points and issue coupons — the guest journey runs through the counter rather than around it. |
| AI churn prediction | Yes — members likely to lapse in the next 3–7 days are flagged and the win-back is drafted for approval. | Not as prediction. Ocard's remarketing product is rule-based segmentation — filter by tier, age, visit frequency, spend or last purchase date — which tells you who has already gone quiet rather than who is about to. |
| Messaging channel | WhatsApp Business, native. PWA and native app available as add-ons. | LINE, WhatsApp, Facebook Messenger and the Ocard consumer app. |
| Free tier | Free forever up to 300 members. | Not published by the vendor as of 2026-08-29. We do not substitute an estimate; ask for it in writing before signing. Every published tier requires contacting sales. |
| POS requirement | POS-agnostic — layers on the POS you already run. | Built around Ocard's own Oboss tablet at the counter. Ocard claims integrations with ordering and delivery systems but does not publish a named third-party POS list. |
What Ocard does better than PEKO
- Ocard runs a cross-brand rewards coalition, so a member can discover your venue through another brand's programme — PEKO's answer is that coalition reach is rented audience, and PEKO instead builds a member list the venue owns outright and can export at any time.
- Ocard's member portal spans LINE, WhatsApp, Messenger and its own app simultaneously, which is broader channel coverage than PEKO's WhatsApp-first approach — PEKO's answer is that it concentrates on the one channel Malaysian guests actually reply to, and adds PWA or native app only when a venue asks for it.
- Ocard is the incumbent CRM at large scale in Taiwan, so the platform is proven at enterprise volume — PEKO's answer is that its own measured base of 1,200 outlets is published with precision and recall figures, so its claims can be checked rather than taken on scale alone.
Which to pick, by venue type
| Venue type | PEKO | Ocard |
|---|---|---|
| Single independent café or restaurant | Start on the free tier up to 300 members; retention runs itself. | Heavy for a single independent: sales-led onboarding and a counter tablet before the first member. |
| 2–10 venue group | Flat per-venue pricing with one member list across venues. | Suits brand groups that want one coalition presence across outlets. |
| High-volume food court or QSR counter | Cashier-free enrolment matters most here — nothing is added to the counter script. | Tablet-at-counter enrolment is exactly the bottleneck a busy counter cannot absorb. |
| Delivery-heavy venue | 0% per-order fee; PEKO converts delivery guests into an owned member list. | Ordering and delivery integrations exist but are not itemised publicly. |
| Venue replacing its POS this year | PEKO is POS-agnostic — pick the POS on POS merits, then layer retention on top. | Tablet-centric, so a POS change matters less; the counter workflow stays. |
FAQ
- Is PEKO a replacement for Ocard?
- PEKO is an AI retention and loyalty layer, not a POS. It runs alongside whatever you use today, which is why most Malaysia operators pilot it on one venue for 30 days before deciding what to change.
- What does Ocard cost in Malaysia?
- Ocard does not publish a price for Malaysia — even the Basic single-store plan routes to a sales consultation. Ask for the annual figure in writing and compare it against PEKO's published RM990 per venue per year.
- Does Ocard enrol members without the cashier?
- Not in the documented flow — enrolment runs through the Oboss counter tablet operated by staff. PEKO's answer: guests enrol themselves from the receipt, so capture rate does not depend on a busy cashier asking.
- Can I export my member list if I switch?
- PEKO exports the full member list on demand with no exit fee. Ocard publishes no portability terms, and a coalition programme complicates ownership of the member record — get the clause in writing.
- Does PEKO predict which guests are about to stop coming?
- Yes. PEKO scores every member daily and flags those likely to lapse in the next 3–7 days, then drafts the WhatsApp win-back for approval. Measured precision is 68–74% on a base of 1,200 F&B outlets.
Sources
Every Ocard cell above is taken from Ocard's own published pages, checked 2026-08-29. Where a figure is not published, the cell says so.
The PEKO ecosystem
PEKO and LOOP are two products from the same company. PEKO is the AI retention layer and runs alongside the POS you already use. LOOP is the AI-native POS that covers operations: recipe-level inventory, staff shifts, table plans and the kitchen display. Each works on its own, and run together they share one dataset, so nothing has to be entered twice. See PEKO + LOOP in one ecosystem