🇸🇬 PEKO · Singapore · Works with Eats365
Eats365 loyalty add-on: PEKO vs Eats365 CRM (Singapore, 2026)
Updated October 2026 — PEKO works alongside Eats365 as a loyalty add-on. Keep Eats365 for sales. Use Eats365 CRM if you already pay for the Eats365 CRM module and a team member has time to run it; add PEKO if you want guests to join without the cashier, the whole table to join (Group Check-In) and campaigns set up by chatting with the AI Agent.
Eats365 CRM vs PEKO
| Eats365 CRM | PEKO | |
|---|---|---|
| How guests join | Not stated on Eats365's site in our sources (checked Oct 2026) | Guest snaps the printed receipt or scans the table QR; no cashier step |
| Who becomes a member | Not stated on Eats365's site in our sources (checked Oct 2026) | Everyone at the table (Group Check-In) |
| Payment methods covered (cash, e-wallets, cards) | Not stated on Eats365's site in our sources (checked Oct 2026) | All of them: the receipt is the proof, so cash, e-wallet and card payers all earn |
| Making a change | Not stated on Eats365's site in our sources (checked Oct 2026) | One plain-language message to the AI Agent; you approve |
| Win-back | Not stated on Eats365's site in our sources (checked Oct 2026) | AI flags drifting regulars and drafts the WhatsApp win-back |
| Setup time | Not stated on Eats365's site in our sources (checked Oct 2026) | About 15 minutes, self-serve |
| Price | Module-based: CRM is an add-on module of the Eats365 POS | Free up to 300 members, then S$49/month on top of your POS; 0% commission |
| Data export | Not stated on Eats365's site in our sources (checked Oct 2026) | Yours; export the member list anytime |
PEKO pricing: free up to 300 members, then S$49/month on the Standard plan, 0% commission, cancel anytime.
Sources: Eats365 official product materials, checked Oct 2026.
What Eats365's built-in loyalty doesn't cover
- Full CRM and loyalty features need a separate Loyalty Program licence, bought from Eats365 or a channel partner. Eats365 Support: Create Points Earning and Spending Rules, checked Oct 2026.
- Staff look the member up on the Eats365 POS by phone number or name to see and use their points. Eats365 Support: Manage member points and credits, checked Oct 2026.
How PEKO fills each gap
| Gap | PEKO | |
|---|---|---|
| 1 | Full CRM and loyalty features need a separate Loyalty Program licence, bought from Eats365 or a channel partner. | Free up to 300 members, then S$49/month, 0% commission; no extra POS licence. |
| 2 | Staff look the member up on the Eats365 POS by phone number or name to see and use their points. | Guests snap the receipt or scan the table QR; Group Check-In enrols the whole table with no cashier step. |
| + | Campaigns, tiers and win-back | The AI Agent builds campaigns, tiers and win-backs from one message; you approve. |
When to keep Eats365 CRM
- You already pay for the Eats365 CRM module and someone on the team operates it.
- You want kiosk, kitchen display and CRM from one modular vendor.
When to add PEKO
- Receipt Scan Loyalty: Guests snap the receipt Eats365 prints and points land in seconds, cash payers included. Nobody at the counter types a phone number at peak hour.
- Group Check-In: Everyone at the table scans one QR, about 10 seconds each. A table of four becomes four members, not just the one who pays.
- AI Agent: Type "20% off for regulars who haven't visited in 3 weeks, WhatsApp only" and the AI Agent builds the voucher, segment and campaign. You click Approve.
Running both without confusing customers
- Switch off the Eats365 points scheme, or keep it for card payers only.
- Show one clear reward on the table and the receipt.
- Import your Eats365 members with a CSV file, so existing members never sign up twice.
Works with Eats365: setup in 15 minutes
PEKO is a loyalty add-on that runs alongside Eats365 in Singapore. No integration or Eats365 marketplace install is needed: print the PEKO QR on the Eats365 receipt template, import your Eats365 member list by CSV, and turn off Eats365's points if you want one programme.
- Step 1
Print the PEKO QR on the Eats365 receipt template
Put one on every table too, for Group Check-In.
- Step 2
Import your Eats365 member list by CSV
Existing members never sign up twice.
- Step 3
Turn off Eats365's points if you want one programme
Show one clear reward on the table and the receipt.
- Step 4
Send the first AI Agent campaign
Type the request, check the draft, approve.
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Questions owners ask
- Is there a loyalty add-on that works with Eats365?
- Yes. PEKO works alongside Eats365 without an integration or a Eats365 marketplace install: guests snap the Eats365 receipt or scan the table QR, and Group Check-In enrols the whole table. Free up to 300 members, then S$49/month, 0% commission.
- Does PEKO integrate with Eats365?
- It does not need to. PEKO does not read Eats365 data; guests snap the Eats365 receipt or scan the table QR, so the counter stays exactly as it is.
- Can I import my Eats365 members?
- Yes. Export your member list from Eats365 and import the CSV into PEKO.
- Will my cashier have to do anything?
- No. Guests scan the QR or snap the receipt on their own phone.
- What does it cost on top of Eats365?
- Free up to 300 members, then S$49/month, 0% commission, cancel anytime. Your Eats365 subscription stays as it is.
- Does receipt-scan loyalty miss transactions?
- Receipt Scan records every sale a guest chooses to claim, whatever the payment method, including cash and e-wallets that payment-linked loyalty misses. Guests are prompted by the QR on the receipt and the table, Group Check-In enrols everyone at the table, and the AI Agent can send a reminder to members who stop claiming. Full answer: heypeko.com/answers/does-receipt-scan-loyalty-capture-every-sale
No POS yet? Open with LOOP
PEKO adds retention to the POS you already run. If you have not picked a POS yet, LOOP is the AI POS from the same company — the two share one dataset, so nothing is entered twice.