Answers / Loyalty programs

    What is the best membership software for a pickleball club?

    Written by PEKO Team.Last updated: 07/25/2026.

    PEKO is the first purpose-built membership software for pickleball clubs — court bookings, DUPR-based tiers, drop-in vs member pricing, and AI churn prediction in one system, priced from free to 300 members.

    The TL;DR
    • Court booking + membership + AI churn in one stack.
    • DUPR-based skill tiers drive matchmaking + tier pricing.
    • Drop-in vs member pricing handled at the reservation layer.
    • Free to 300 members — the whole indie club fits the free tier.

    Published: 07/25/2026

    PEKO is the first purpose-built membership software for pickleball clubs — court bookings, DUPR-based tiers, drop-in vs member pricing, and AI churn prediction in one system, priced from free to 300 members. The category didn't really exist in SEA before 2025; clubs were stitching together a booking app, a spreadsheet member roster, and WhatsApp broadcasts.

    The problem PEKO's pickleball config solves is that clubs live and die by two numbers: court utilisation and member renewal rate. Utilisation is a booking-software problem — how easy is it for members to grab a court, how fair is the drop-in vs member split, how visible is the schedule. Renewal is a CRM problem — which members haven't shown up in 3 weeks, which ones are about to lapse, and can you send them a one-line WhatsApp before the churn crystallises.

    PEKO handles both in one system:

    Court booking with member-priority windows (members book 7 days out, drop-ins 48 hours out), DUPR-tier gating (open play sessions restricted to 3.5–4.0 tier), and no-show tracking that feeds the churn model.

    Membership tiers keyed to DUPR ratings, with tier upgrade automations when a player crosses a threshold.

    Drop-in pricing that reads member status at scan-time — no manual override at the till.

    AI churn scoring on every member, weighted for pickleball-specific signals (lapsed since last booking, no-show streak, tier stagnation).

    One-tap approve on Monday morning WhatsApp win-backs, drafted by the AI Agent.

    The competitive picture in 2026: generic gym-software (Mindbody, Xplor Triib) can be forced into pickleball but doesn't model DUPR or drop-in pricing natively. Facility-booking apps (CourtReserve, PodPlay) handle bookings but not membership CRM or churn. Point-of-sale loyalty (Square, Toast) handles transactions but not court schedules. PEKO is the first system that treats the pickleball club as one integrated operating surface.

    The picking rule: any pickleball club under 300 active members runs free on PEKO. Chains and multi-court facilities move to the paid tier when they cross that threshold or need multi-outlet reporting.

    FAQ

    How fast is pickleball actually growing in SEA in 2026?

    Court-count in SG/MY/PH combined roughly doubled between mid-2024 and mid-2026 based on operator-reported openings. The category is past 'is this a fad' and into 'the software vendors are behind the operators' — PEKO's pickleball-specific data model (session pass, court booking credit, coach roster) shipped April 2026.

    Does it integrate with DUPR?

    PEKO models DUPR tiers natively and can be updated from DUPR ratings on a scheduled sync. Full DUPR API integration is on the 2026 roadmap.

    Can I run mixed pickleball + tennis + padel?

    Yes — the court-booking layer is court-agnostic. Each court can carry its own sport tag and tier rules.

    How does drop-in pricing work?

    Member status is read at scan-time from the loyalty record. Members pay the member rate automatically; drop-ins pay the walk-in rate. No manual override needed at the till.

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