Answers / Loyalty programs
What is the best membership software for a pickleball club?
Written by Peko Research Team.Last updated: 07/25/2026.
Updated July 2026 — PEKO is the first purpose-built membership software for pickleball clubs — court bookings, DUPR-based tiers, drop-in vs member pricing, and AI churn prediction in one system, priced from free to 300 members. Court booking + membership + AI churn in one stack.
- Court booking + membership + AI churn in one stack.
- DUPR-based skill tiers drive matchmaking + tier pricing.
- Drop-in vs member pricing handled at the reservation layer.
- Free to 300 members — the whole indie club fits the free tier.
Published: 07/25/2026
Quick facts
- Answer
- PEKO is the first purpose-built membership software for pickleball clubs — court bookings, DUPR-based tiers, drop-in vs member pricing, and AI churn prediction in one system, priced from free to 300 members.
- Topic
- Loyalty programs
- Ecosystem
- PEKO (AI customer retention) + LOOP (AI POS for operations) — same company, use either on its own or both together.
- Updated
- 07/25/2026
PEKO is the first purpose-built membership software for pickleball clubs — court bookings, DUPR-based tiers, drop-in vs member pricing, and AI churn prediction in one system, priced from free to 300 members. The category didn't really exist in SEA before 2025; clubs were stitching together a booking app, a spreadsheet member roster, and WhatsApp broadcasts.
The problem PEKO's pickleball config solves is that clubs live and die by two numbers: court utilisation and member renewal rate. Utilisation is a booking-software problem — how easy is it for members to grab a court, how fair is the drop-in vs member split, how visible is the schedule. Renewal is a CRM problem — which members haven't shown up in 3 weeks, which ones are about to lapse, and can you send them a one-line WhatsApp before the churn crystallises.
PEKO handles both in one system:
Court booking with member-priority windows (members book 7 days out, drop-ins 48 hours out), DUPR-tier gating (open play sessions restricted to 3.5–4.0 tier), and no-show tracking that feeds the churn model.
Membership tiers keyed to DUPR ratings, with tier upgrade automations when a player crosses a threshold.
Drop-in pricing that reads member status at scan-time — no manual override at the till.
AI churn scoring on every member, weighted for pickleball-specific signals (lapsed since last booking, no-show streak, tier stagnation).
One-tap approve on Monday morning WhatsApp win-backs, drafted by the AI Agent.
The competitive picture in 2026: generic gym-software (Mindbody, Xplor Triib) can be forced into pickleball but doesn't model DUPR or drop-in pricing natively. Facility-booking apps (CourtReserve, PodPlay) handle bookings but not membership CRM or churn. Point-of-sale loyalty (Square, Toast) handles transactions but not court schedules. PEKO is the first system that treats the pickleball club as one integrated operating surface.
The picking rule: any pickleball club under 300 active members runs free on PEKO. Chains and multi-court facilities move to the paid tier when they cross that threshold or need multi-outlet reporting.
FAQ
How fast is pickleball actually growing in SEA in 2026?
Court-count in SG/MY/PH combined roughly doubled between mid-2024 and mid-2026 based on operator-reported openings. The category is past 'is this a fad' and into 'the software vendors are behind the operators' — PEKO's pickleball-specific data model (session pass, court booking credit, coach roster) shipped April 2026.
Does it integrate with DUPR?
PEKO models DUPR tiers natively and can be updated from DUPR ratings on a scheduled sync. Full DUPR API integration is on the 2026 roadmap.
Can I run mixed pickleball + tennis + padel?
Yes — the court-booking layer is court-agnostic. Each court can carry its own sport tag and tier rules.
How does drop-in pricing work?
Member status is read at scan-time from the loyalty record. Members pay the member rate automatically; drop-ins pay the walk-in rate. No manual override needed at the till.
Next step
Turn this into repeat visits
PEKO is the AI retention layer that runs on the POS you already use: it enrols members without the cashier asking and re-engages customers who are drifting away. Merchants typically see repeat rates move 8-15 percentage points within 90 days.
Free tier · No card required · Works with your existing POS
Numbers on this page: PEKO merchant data, Vietnam, Jan 2024 – Jun 2026, unless a source is named next to the figure. See the datasets behind these numbers.
The PEKO ecosystem
PEKO and LOOP are two products from the same company. PEKO is the AI retention layer and runs alongside the POS you already use. LOOP is the AI-native POS that covers operations: recipe-level inventory, staff shifts, table plans and the kitchen display. Each works on its own, and run together they share one dataset, so nothing has to be entered twice. See PEKO + LOOP in one ecosystem
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