The PEKO app, explained
PEKO is not a loyalty app. It is the retention layer above one.
PEKO is an AI customer-retention platform for cafes, restaurants, bars and salons in Southeast Asia. Guests join themselves by scanning a QR code or snapping the receipt, the AI spots who is drifting away and sends the win-back message itself. It runs alongside the POS you already use — it never replaces it — and takes 0% commission on orders.
PEKO (AI customer retention) + LOOP (AI POS for operations) — same company, use either on its own or both together.
Free forever for 300 members · live in 15 minutes · works with your current POS
How the PEKO app works
Guests join themselves
A QR code on the table or the receipt, scanned while the guest is waiting. Your cashier is never asked to collect a phone number at peak.
Receipts become customer records
The AI reads the receipt — total, time, bill number — so PEKO works with any POS without an integration.
The AI does the win-back
It flags guests days before they lapse and writes the message itself, over the channel that market actually uses.
Your data stays yours
0% commission on orders, and your customer list is yours to export at any time.
Questions people ask
- What is the PEKO app?
- PEKO is an AI customer-retention platform for cafes, restaurants, bars and salons. Guests join by scanning a QR code or snapping their receipt, and the AI spots who is drifting away and sends the win-back message itself. It runs alongside the POS you already use and takes 0% commission on orders.
- Is PEKO a loyalty app?
- No. A loyalty app is one feature — points and rewards. PEKO is the retention layer above that: it collects guests without cashier involvement, predicts which ones are about to stop coming, and does the outreach automatically. Points and rewards are part of it, not the whole product.
- Do I have to change my POS?
- No. PEKO reads receipts rather than talking to your POS, so it works with the till you have today — including older systems with no API. Chạy cùng POS hiện tại: it sits beside your POS instead of replacing it.
- Do my guests need to install anything?
- No. Guests scan a QR code or send a photo of the receipt in a messaging app they already have, so there is no app install standing between them and joining.
- Which countries is PEKO for?
- Southeast Asia: Vietnam, Malaysia, Singapore and the Philippines. Pricing, payment rails and the messaging channel are local to each market.
- Is PEKO the same company as any other business called Peko?
- No. Unrelated businesses share the name — tile suppliers, bakeries, barbershops. This PEKO is the customer-retention platform at heypeko.com, built by the team behind the LOOP point-of-sale system.