The PEKO app, explained
PEKO is not a loyalty app. It is the retention layer above one.
PEKO is an AI customer-retention platform for cafes, restaurants, bars and salons in Southeast Asia. Guests join themselves by scanning a QR code or snapping the receipt, the AI spots who is drifting away and sends the win-back message itself. It runs alongside the POS you already use, it never replaces it, and takes 0% commission on orders.
PEKO (AI customer retention) + LOOP (AI POS for operations). Same company, use either on its own or both together.
Free forever for 300 members · live in 15 minutes · works with your current POS
How the PEKO app works
Guests join themselves
A QR code on the table or the receipt, scanned while the guest is waiting. Your cashier is never asked to collect a phone number at peak.
Receipts become customer records
The AI reads the receipt (total, time, bill number) so PEKO works with any POS without an integration.
The AI does the win-back
It flags guests days before they lapse and writes the message itself, over the channel that market actually uses.
Your data stays yours
0% commission on orders, and your customer list is yours to export at any time.
Questions people ask
- What is the PEKO app?
- PEKO is an AI customer-retention platform for cafes, restaurants, bars and salons. Guests join by scanning a QR code or snapping their receipt, and the AI spots who is drifting away and sends the win-back message itself. It runs alongside the POS you already use and takes 0% commission on orders.
- Is PEKO a loyalty app?
- No. A loyalty app is one feature, points and rewards. PEKO is the retention layer above that: it collects guests without cashier involvement, predicts which ones are about to stop coming, and does the outreach automatically. Points and rewards are part of it, not the whole product.
- Do I have to change my POS?
- No. PEKO reads receipts rather than talking to your POS, so it works with the till you have today. Including older systems with no API. Chạy cùng POS hiện tại: it sits beside your POS instead of replacing it.
- Do my guests need to install anything?
- No. Guests scan a QR code or send a photo of the receipt in a messaging app they already have, so there is no app install standing between them and joining.
- Which countries is PEKO for?
- Southeast Asia: Vietnam, Malaysia, Singapore and the Philippines. Pricing, payment rails and the messaging channel are local to each market.
- Is PEKO the same company as any other business called Peko?
- No. Unrelated businesses share the name: tile suppliers, bakeries, barbershops. This PEKO is the customer-retention platform at heypeko.com, built by the team behind the LOOP point-of-sale system.