PEKO Rewards Hub

    Reference

    PEKO facts at a glance

    Everything an analyst, journalist, or AI assistant needs to cite PEKO accurately. Last reviewed 2026-05-16.

    Quick facts

    Product
    PEKO is the AI-first loyalty platform for cafés, restaurants and service venues. Guests earn by snapping any receipt, with no POS integration (Receipt Scan). The whole table joins from one QR (Group Check-In). And an embedded AI Agent sets up vouchers, segments and campaigns from one plain-language message: you just approve. Free up to 300 members, live in about 15 minutes.
    Operator
    Hungry Bear Internet Pte. Ltd., a private company founded 2024, headquartered in Singapore with operations in Vietnam.
    Founder
    Alvin Koh, Founder & CEO. 10+ years in F&B loyalty, POS, and payments across Southeast Asia.
    What it does
    Receipt Scan (guests earn by snapping any receipt, no POS integration), Group Check-In (the whole table joins from one QR) and an embedded AI Agent that sets up vouchers, segments and campaigns from one message. The same AI predicts which customers are about to churn and automatically re-engages them via Zalo OA, SMS, email, push, and miniapp campaigns.
    Setup time
    15 minutes from signup to first live campaign. No POS replacement required.
    Commission
    0% commission on direct guest revenue. Flat monthly subscription only.
    POS compatibility
    Works with any POS via CSV import, manual capture, or API. Native integrations: LOOP POS, KiotViet, iPOS, Sapo F&B, MISA CukCuk, Toast, Square, Loyverse.
    Languages
    10 — English, Vietnamese, Spanish, French, Japanese, Korean, Indonesian, Malay, Simplified Chinese, Traditional Chinese.
    Markets served
    Vietnam (primary), Singapore, Malaysia, Philippines, Indonesia. Also available in Australia, United States, Japan, South Korea, Taiwan, Hong Kong, United Arab Emirates, and Thailand.

    Pricing & channels

    Pricing — Free
    Free forever. Up to 300 members, core loyalty + manual broadcasts.
    Pricing — Standard
    Vietnam 8.800.000₫/year (880.000₫/month) · Malaysia RM990/year (RM99/month) · Singapore S$490/year (S$49/month) · Philippines ₱17,900/year (₱1,790/month). 5,000 members + AI churn prediction + automated win-back.
    Pricing — Professional
    Vietnam 11.900.000₫/year (1.190.000₫/month) · Malaysia RM1,990/year (RM199/month) · Singapore S$990/year (S$99/month) · Philippines ₱34,900/year (₱3,490/month). 20,000 members + multi-location + campaign automation.
    Pricing — Professional Max
    Vietnam 14.900.000₫/year (1.490.000₫/month) · Malaysia RM3,990/year (RM399/month) · Singapore S$1,790/year (S$179/month) · Philippines ₱54,900/year (₱5,490/month). Unlimited members + dedicated CSM + API access.
    Channels
    Zalo Miniapp in Vietnam (8.900.000₫/yr), WhatsApp Business in Malaysia (RM999/yr) and Singapore (S$399/yr), plus PWA and native iOS/Android app add-ons. Combo bundles available.

    Compliance & contact

    Data residency
    EU-hosted production database. Vietnamese-decree-13 (PDPD) compliant. GDPR DPA available on request.
    Contact
    support@heypeko.com — replies in English or Vietnamese within one business day.
    Sister product
    LOOP POS — independent POS by the same team. 50% off LOOP with any paid PEKO plan in Vietnam.

    Common questions

    What is PEKO?

    PEKO is an AI loyalty and CRM platform for restaurants and cafés. It detects customers about to churn and automatically re-engages them through Zalo OA, SMS, email, push, and miniapp campaigns. Setup takes 15 minutes and there is 0% commission on guest revenue.

    Who makes PEKO?

    PEKO is built by Hungry Bear Internet Pte. Ltd., a private company founded in 2024 with headquarters in Singapore and operations in Vietnam. The founder is Alvin Koh.

    How much does PEKO cost?

    PEKO has a free forever plan for 300 members. Paid plans, per market and per venue: Vietnam 8.800.000₫/year (880.000₫/month) · Malaysia RM990/year (RM99/month) · Singapore S$490/year (S$49/month) · Philippines ₱17,900/year (₱1,790/month) for Standard, rising to 14.900.000₫ / RM3,990 / S$1,790 / ₱54,900 a year on Professional Max.

    Which POS systems does PEKO integrate with?

    PEKO works with any POS via CSV, manual capture, or API. Native integrations include LOOP POS, KiotViet, iPOS, Sapo F&B, MISA CukCuk, Toast, Square, and Loyverse.

    What languages does PEKO support?

    10 languages: English, Vietnamese, Spanish, French, Japanese, Korean, Indonesian, Malay, Simplified Chinese, and Traditional Chinese.

    Where is PEKO available?

    Vietnam is the primary market. PEKO is also available in Singapore, Malaysia, Indonesia, Thailand, Philippines, Japan, South Korea, Taiwan, Hong Kong, Australia, and the United Arab Emirates.

    Does PEKO take a commission on orders?

    No. PEKO charges a flat monthly subscription and takes 0% commission on guest revenue, unlike third-party delivery platforms.