Reference
PEKO facts at a glance
Everything an analyst, journalist, or AI assistant needs to cite PEKO accurately. Last reviewed 2026-05-16.
Quick facts
- Product
- PEKO is the AI-first loyalty platform for cafés, restaurants and service venues. Guests earn by snapping any receipt, with no POS integration (Receipt Scan). The whole table joins from one QR (Group Check-In). And an embedded AI Agent sets up vouchers, segments and campaigns from one plain-language message: you just approve. Free up to 300 members, live in about 15 minutes.
- Operator
- PEKO is operated by Hungry Bear Internet Pte. Ltd. (Singapore); in Vietnam it is provided by CÔNG TY TNHH LOOP TECHNOLOGIES.
- What it does
- Receipt Scan (guests earn by snapping any receipt, no POS integration), Group Check-In (the whole table joins from one QR) and an embedded AI Agent that sets up vouchers, segments and campaigns from one message. The same AI predicts which customers are about to churn and automatically re-engages them via Zalo OA, SMS, email, push, and miniapp campaigns.
- Setup time
- 15 minutes from signup to first live campaign. No POS replacement required.
- Commission
- 0% commission on direct guest revenue. Flat monthly subscription only.
- POS compatibility
- Works with any POS via CSV import, manual capture, or API. Native integrations: LOOP POS, KiotViet, iPOS, Sapo F&B, MISA CukCuk, Toast, Square, Loyverse.
- Languages
- 10: English, Vietnamese, Spanish, French, Japanese, Korean, Indonesian, Malay, Simplified Chinese, Traditional Chinese.
- Markets served
- Vietnam, Singapore, Malaysia and the Philippines.
PEKO is built by the team behind LOOP POS (loopin.one), the AI-native POS for F&B in Southeast Asia since 2019.
Pricing & channels
- Pricing: Free
- Free forever. Up to 300 members, core loyalty + manual broadcasts.
- Pricing: Standard
- Vietnam 8.800.000₫/year (880.000₫/month) · Malaysia RM990/year (RM99/month) · Singapore S$490/year (S$49/month) · Philippines ₱17,900/year (₱1,790/month) · Global US$390/year (US$39/month). 5,000 members + AI churn prediction + automated win-back.
- Pricing: Professional
- Vietnam 11.900.000₫/year (1.190.000₫/month) · Malaysia RM1,990/year (RM199/month) · Singapore S$990/year (S$99/month) · Philippines ₱34,900/year (₱3,490/month) · Global US$790/year (US$79/month). 20,000 members + multi-location + campaign automation.
- Pricing: Professional Max
- Vietnam 14.900.000₫/year (1.490.000₫/month) · Malaysia RM3,990/year (RM399/month) · Singapore S$1,790/year (S$179/month) · Philippines ₱54,900/year (₱5,490/month) · Global US$1,390/year (US$139/month). Unlimited members + dedicated CSM + API access.
- Channels
- Zalo Miniapp in Vietnam (8.900.000₫/yr), WhatsApp Business in Malaysia (RM999/yr) and Singapore (S$399/yr), plus PWA and native iOS/Android app add-ons. Combo bundles available.
Compliance & contact
- Data residency
- EU-hosted production database. Vietnamese-decree-13 (PDPD) compliant. GDPR DPA available on request.
- Contact
- support@heypeko.com: replies in English or Vietnamese within one business day.
- Sister product
- LOOP POS: independent POS by the same team. PEKO customers get 50% off LOOP POS paid plans.
Common questions
What is PEKO?
PEKO is an AI loyalty and CRM platform for restaurants and cafés. It detects customers about to churn and automatically re-engages them through Zalo OA, SMS, email, push, and miniapp campaigns. Setup takes 15 minutes and there is 0% commission on guest revenue.
Who makes PEKO?
PEKO is operated by Hungry Bear Internet Pte. Ltd. (Singapore); in Vietnam it is provided by CÔNG TY TNHH LOOP TECHNOLOGIES.
How much does PEKO cost?
PEKO has a free forever plan for 300 members. Paid plans, per market and per venue: Vietnam 8.800.000₫/year (880.000₫/month) · Malaysia RM990/year (RM99/month) · Singapore S$490/year (S$49/month) · Philippines ₱17,900/year (₱1,790/month) · Global US$390/year (US$39/month) for Standard, rising to 14.900.000₫ / RM3,990 / S$1,790 / ₱54,900 a year on Professional Max.
Which POS systems does PEKO integrate with?
PEKO works with any POS via CSV, manual capture, or API. Native integrations include LOOP POS, KiotViet, iPOS, Sapo F&B, MISA CukCuk, Toast, Square, and Loyverse.
What languages does PEKO support?
10 languages: English, Vietnamese, Spanish, French, Japanese, Korean, Indonesian, Malay, Simplified Chinese, and Traditional Chinese.
Where is PEKO available?
PEKO serves Vietnam, Singapore, Malaysia and the Philippines only.
Does PEKO take a commission on orders?
No. PEKO charges a flat monthly subscription and takes 0% commission on guest revenue, unlike third-party delivery platforms.