Migration notice
Peko 360 (formerly on peko.vn) is now part of PEKO — the AI customer-retention platform for F&B at heypeko.com.
Peko 360 is now PEKO
What changed
Same team
Still built by LOOP TECHNOLOGIES Co., Ltd.
Evolved product
From a 360° customer profile to AI churn prediction, loyalty automation, and POS integrations.
New home
All features now live at heypeko.com — peko.vn has been retired.
What Peko 360 does today
360° customer profile
Unify every transaction, preference and last-visit signal from POS + loyalty + delivery into one record.
AI churn scoring
AI flags customers likely to churn in the next 3–7 days and recommends the right retention action.
Loyalty automation
Points, vouchers, and Zalo/SMS campaigns run on autopilot.
Native POS integrations
KiotViet, iPOS, Sapo FnB, POS365, Misa CukCuk… plus LOOP POS (our sister product, native API).
Chat, don't click. The AI Agent configures PEKO for you — you just approve.
Every other loyalty tool asks you to click through 10 buttons and dropdowns to make one change. PEKO ships an embedded AI Agent that lives inside the product and takes actions for you. Tell it what you want in plain language; it drafts the change in the same screen you'd normally configure by hand. You review and click Approve — nothing goes live without you.
Create a voucher
Old way: 10+ clicks across name, type, value, cap, eligibility, schedule, channel and audience.
With the AI Agent: New way: “Give 20% off bún bò to regulars who haven't ordered in 3 weeks, Zalo only, cap 500 redemptions.” Agent drafts it. You click Approve.
Build a customer segment
Old way: pick attributes, chain filters, preview, save, name, share — one dropdown at a time.
With the AI Agent: “Show me VIPs from District 1 who spent over 2M last quarter and haven't visited in 10 days.” Agent builds the segment and lets you Approve.
Launch a win-back campaign
Old way: brief a marketer, write copy, pick channels, schedule, wire the offer, wait days.
With the AI Agent: “Win back the at-risk regulars this week on WhatsApp with a free-drink offer.” Agent picks the audience, writes the message, sets the send time. You Approve.
- Works across every PEKO module — vouchers, segments, campaigns, loyalty rules, menus, points.
- Flat learning curve: staff who can chat can operate the product from day one.
- Removes daily config toil — the Agent handles the busywork so you focus on customers.
- Approval-gated by design. The Agent proposes, you decide. Nothing ships without your click.
Ask, review, approve.
Describe the voucher you want in one sentence. PEKO's AI Agent drafts the full configuration; you approve it with one click — no 10-step form.
Your request
Or try one of these:
Proposed voucher
Copy a prompt, paste it into the AI Agent, watch the setup happen.
Battle-tested prompts for vouchers, membership, and segmentation. Paste them into the Try the AI Agent widget above to watch the Agent draft the config, then click Approve.
Draft a voucher in one sentence. The Agent fills every field — value, cap, audience, timing, channel — and waits for your approval.
Weekday lunch drive
Create a 20% off voucher on pasta and rice bowls for weekday lunch (11:00–14:00), Mon–Fri. Target lapsed diners we haven't seen in 30 days. Cap 1 redemption per customer, push via app and Zalo.
What the Agent does
Drafts a percentage voucher scoped to two menu categories, sets the weekday time window, builds the 30-day lapsed segment, sets per-customer limit, and prepares an app + Zalo push.
BOGO for top spenders
Buy-1-get-1 on all bubble tea items during weekday happy hour 14:00–17:00 for our top 100 spenders in the last 90 days. One redemption per customer, valid two weeks.
What the Agent does
Ranks customers by 90-day spend, targets the top 100, drafts a BOGO rule on the bubble tea category, and sets the two-week validity window.
New-signup welcome
Give new members who signed up this month a $5 off voucher on any order above $30. Valid two weeks from signup. Send by app push + SMS at 10:00 the day after signup.
What the Agent does
Builds a rolling new-member segment, drafts a fixed-amount voucher with a $30 minimum, schedules a delayed send the day after signup, and picks app + SMS channels.
Free-dessert brunch
Free dessert with any main course on Saturday and Sunday brunch 10:00–13:00. One per table, limit 200 redemptions this weekend.
What the Agent does
Drafts a free-item voucher tied to a mains condition, sets weekend day-part rules, adds table-level and total-redemption caps.
Birthday treat
For every member whose birthday is next week, send a 25% off voucher valid for 14 days starting on their birthday. Push through Zalo, then SMS fallback if unread after 48 hours.
What the Agent does
Runs a birthday query for next week, drafts a personalized voucher per member, schedules the primary Zalo push, and configures the 48-hour SMS fallback.
Used Peko 360 on peko.vn before?
The old peko.vn accounts are no longer accessible. To get started on the new PEKO (free trial available), reach out — we'll help migrate data if you still have CSV exports from your POS.
Ready to try PEKO?
FAQ
Is Peko 360 still online?
peko.vn has been retired. All Peko 360 capabilities now live inside PEKO at heypeko.com, upgraded with AI retention and deeper POS integrations.
Can I migrate my old data?
If you still have CSV exports from your POS or the legacy Peko 360, the PEKO team can help re-import. Reach out via /contact.
How is PEKO different from Peko 360?
PEKO keeps the 360° customer profile and adds: (1) AI churn prediction, (2) automated Zalo/SMS campaigns, (3) native integration with LOOP POS and 10+ popular Vietnamese POS systems.
What does it cost today?
There's a free tier to start, and paid tiers from a few hundred thousand VND/month depending on scale. See /pricing-details.