🇲🇾 TNG eWallet rewards for Malaysian F&B & retail · touch n go loyalty integration

    TNG eWallet rewards: loyalty in the wallet 21M Malaysians use

    Stop printing vouchers customers lose. PEKO issues Touch 'n Go eWallet top-ups directly — the AI decides who gets what and when. Redemption hits 80%+ vs 12% on SMS vouchers. RM 1,499/year, PDPA-compliant, sits on any POS.

    Updated May 2026 Stop printing vouchers customers lose. PEKO issues Touch 'n Go eWallet top-ups directly — the AI decides who gets what and when. Redemption hits 80%+ vs 12% on SMS vouchers. RM 1,499/year, PDPA-compliant, sits on any POS. Touch 'n Go is the wallet 21 million Malaysians already check daily.

    Touch 'n Go is the wallet 21 million Malaysians already check daily. Loyalty rewards belong in there — not in a separate app, not on a paper voucher, not in an SMS with a code nobody types. PEKO closes the loop: POS reads + AI scoring + direct TNG credit.

    Quick facts

    What it is
    Stop printing vouchers customers lose. PEKO issues Touch 'n Go eWallet top-ups directly — the AI decides who gets what and when. Redemption hits 80%+ vs 12% on SMS vouchers. RM 1,499/year, PDPA-compliant, sits on any POS.
    Market
    Malaysia — targets "touch n go loyalty integration"
    Pricing
    Free forever up to 300 members; paid plans published in MYR on the pricing page.
    Ecosystem
    PEKO (AI customer retention) + LOOP (AI POS for operations) — same company, use either on its own or both together.

    Why PEKO for Malaysia

    Direct TNG eWallet top-up

    AI-sized reward lands in the customer's TNG wallet within seconds. No code, no friction.

    AI sizes every reward

    RM 2 to a new face who came twice; RM 15 to a regular who hasn't shown in 14 days. AI math, your pool ceiling.

    Per-outlet TNG corporate wallet

    Each outlet funds its own pool by TNG corporate transfer. See balance + ROI in real time.

    PDPA-compliant

    Consent flow, opt-out, audit log built in. WhatsApp templates pre-approved.

    Fallback to Boost / GrabPay / DuitNow

    Customer without TNG? AI picks the wallet they've used before — coverage hits 95%+ of Malaysian F&B customers.

    How it works

    1. Step 1

      Connect POS + fund the pool

      30-day CSV import; top up your TNG corporate pool. Live the same day.

    2. Step 2

      AI scores + sizes

      Per-customer churn score drives per-customer reward. You set the ceiling — AI never overspends.

    3. Step 3

      Send + track

      WhatsApp template fires, TNG credit lands, customer claims, PEKO tracks the visit + revenue.

    Frequently asked questions

    How is the TNG pool funded?

    By TNG corporate transfer from your operating account. PEKO never holds funds — they sit in your TNG corporate wallet until released to a customer.

    What if a customer doesn't have TNG?

    AI falls back to Boost, GrabPay, or DuitNow QR based on what the customer has used before. Coverage hits 95%+.

    Is the reward taxable?

    Rewards issued as marketing discounts are treated as cost-of-sales for most Malaysian F&B businesses. Confirm with your tax advisor.

    How does this compare to a stamp card?

    Stamp cards see 8–15% completion rates. AI-sized TNG cashback sees 60–80% redemption — and predicts churn instead of just rewarding visits that would have happened anyway.

    Pricing in MYR?

    RM 1,499 / RM 2,799 / RM 4,499 per year by tier. Reward pool is yours to size — typical MY F&B spends RM 400–1,500/month.

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    Connect your POS — AI retention runs on top. Free trial, no credit card.

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