🇲🇾 TNG eWallet rewards for Malaysian F&B & retail · touch n go loyalty integration
TNG eWallet rewards: loyalty in the wallet 21M Malaysians use
Stop printing vouchers customers lose. PEKO issues Touch 'n Go eWallet top-ups directly — the AI decides who gets what and when. Redemption hits 80%+ vs 12% on SMS vouchers. RM 1,499/year, PDPA-compliant, sits on any POS.
Touch 'n Go is the wallet 21 million Malaysians already check daily. Loyalty rewards belong in there — not in a separate app, not on a paper voucher, not in an SMS with a code nobody types. PEKO closes the loop: POS reads + AI scoring + direct TNG credit.
Why PEKO for Malaysia
Direct TNG eWallet top-up
AI-sized reward lands in the customer's TNG wallet within seconds. No code, no friction.
AI sizes every reward
RM 2 to a new face who came twice; RM 15 to a regular who hasn't shown in 14 days. AI math, your pool ceiling.
Per-outlet TNG corporate wallet
Each outlet funds its own pool by TNG corporate transfer. See balance + ROI in real time.
PDPA-compliant
Consent flow, opt-out, audit log built in. WhatsApp templates pre-approved.
Fallback to Boost / GrabPay / DuitNow
Customer without TNG? AI picks the wallet they've used before — coverage hits 95%+ of Malaysian F&B customers.
How it works
- Step 1
Connect POS + fund the pool
30-day CSV import; top up your TNG corporate pool. Live the same day.
- Step 2
AI scores + sizes
Per-customer churn score drives per-customer reward. You set the ceiling — AI never overspends.
- Step 3
Send + track
WhatsApp template fires, TNG credit lands, customer claims, PEKO tracks the visit + revenue.
Frequently asked questions
How is the TNG pool funded?
By TNG corporate transfer from your operating account. PEKO never holds funds — they sit in your TNG corporate wallet until released to a customer.
What if a customer doesn't have TNG?
AI falls back to Boost, GrabPay, or DuitNow QR based on what the customer has used before. Coverage hits 95%+.
Is the reward taxable?
Rewards issued as marketing discounts are treated as cost-of-sales for most Malaysian F&B businesses. Confirm with your tax advisor.
How does this compare to a stamp card?
Stamp cards see 8–15% completion rates. AI-sized TNG cashback sees 60–80% redemption — and predicts churn instead of just rewarding visits that would have happened anyway.
Pricing in MYR?
RM 1,499 / RM 2,799 / RM 4,499 per year by tier. Reward pool is yours to size — typical MY F&B spends RM 400–1,500/month.
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