🇵🇭 Philippines · Central Visayas · Spa & wellness
Spa & wellness loyalty in Cebu, built on Viber & WhatsApp Business
PEKO is the AI retention layer for spas in Cebu. It reads your POS, predicts which regulars in IT Park and Ayala Center Cebu are about to churn, and writes the Viber & WhatsApp Business message — settled on GCash & Maya QR Ph — that brings them back. From ₱19,900/year flat, live in an afternoon, Data Privacy Act (NPC)-compliant.
What we see across spas in Philippines
Spas convert on package bundles, not single visits. The retention play is identifying who's about to lapse on their package balance and triggering a single, well-timed reminder.
Package-balance churn alerts with one-tap rebook link.
Why Cebu is different
Cebu's BPO night-shift economy creates a 10pm–2am off-peak window that most F&B operators ignore — AI-scheduled Viber sends here lift covers 18–25% in that band.
That's why PEKO ships with Viber & WhatsApp Business templates pre-tuned for Central Visayas timing patterns, and rewards that settle on GCash & Maya QR Ph so guests don't have to download anything new. The POS connectors cover Loyverse, IPOS, JustBilling, so spas from IT Park to Ayala Center Cebu are live in an afternoon.
Viber & WhatsApp Business-native rewards
Every message goes out on the channel Cebu spas actually use — open rates routinely hit 85–92% in the first 24 hours.
GCash & Maya QR Ph settlement
Cashback and credit settle straight to GCash & Maya QR Ph — no app to download, no card to issue.
AI churn scoring per guest
Every regular gets a churn score updated nightly from POS data. The top 50 risk guests are surfaced to you every Monday morning.
Data Privacy Act (NPC)-compliant by default
Consent capture, audit trail, and one-tap opt-out — all wired in. No legal review needed for Philippines operators.
Frequently asked
How does PEKO work for spas in Cebu?
PEKO connects to your existing POS (we already integrate with Loyverse, IPOS, JustBilling), reads visit and basket history, and uses AI to predict which guests are about to churn. Package-balance churn alerts with one-tap rebook link. Messages send via Viber & WhatsApp Business, rewards settle on GCash & Maya QR Ph.
What does PEKO cost for a single spa & wellness in Cebu?
₱19,900/year flat. That's flat — no per-message fees, no per-redemption cut, no setup charge. Most Cebu operators recover the cost on the first month's recovered covers.
Is PEKO Data Privacy Act (NPC)-compliant for Philippines operators?
Yes. Customer data stays in-region, consent is captured at opt-in via Viber & WhatsApp Business, and every broadcast carries a one-tap opt-out. The Data Privacy Act (NPC) audit trail is exported on demand for any regulator request.
Do I need to switch POS to use PEKO in Central Visayas?
No. PEKO is a retention layer that sits on top of your POS. If you run Loyverse or any of the other systems we support, you keep your current setup and just plug PEKO into the order feed. Live in an afternoon.
How is this different from a punch-card or stamp app for Cebu spas?
Punch-cards reward guests who would have come back anyway. PEKO uses AI churn scoring to find the guests who are about to stop coming — the ones who matter — and writes a one-line message tied to what they actually ordered. That's where the lift comes from.