翻譯中… · Vietnam
Refreshed 2026/05/21PEKO vs Bizfly CRM
Written by PEKO Team.Last updated: 2026/05/21.
Published: 2026/05/01
Bizfly is part of the VCCorp ecosystem and has wide adoption among Vietnamese SMBs across many verticals — sales pipeline CRM, email marketing, landing pages, chat. PEKO is a different product entirely: a focused AI retention layer for F&B and retail that lives on top of your POS. This page compares them honestly.
- 翻譯中…
- Bizfly is a wide marketing suite; PEKO is a focused AI retention product for F&B and retail.
- PEKO predicts churn and auto-writes Zalo win-back; Bizfly gives you the tools, you run the campaigns.
- PEKO is native to KiotViet/iPOS/Sapo/LOOP POS; Bizfly is lead-and-pipeline-first.
What is Bizfly CRM? VCCorp-owned Vietnamese CRM and marketing automation suite covering CRM, email/SMS, landing pages, and chat for SMBs and mid-market.
翻譯中…
- You're F&B or retail and your customers transact at a POS, not a sales pipeline.
- You want AI churn prediction and auto-written Zalo win-back, not a campaign builder.
- You don't have a marketing team to run drip campaigns.
- You need POS-native integration (KiotViet, iPOS, Sapo, LOOP) out of the box.
Choose Bizfly CRM when
- You're a B2B or services business with a sales pipeline (leads, deals, quotes).
- You need landing pages, email broadcasts, and chat bundled in one suite.
- Your team is comfortable building campaigns and segments manually.
- You want one vendor for many marketing tools rather than a specialised retention product.
翻譯中…
| 翻譯中… | PEKO | Bizfly CRM |
|---|---|---|
| Product type | AI retention for F&B/retail | All-in-one CRM + marketing suite |
| Primary use-case | Keep paying customers coming back | Generate and nurture leads |
| AI churn prediction | Yes, 3 days ahead | No |
| Auto-written Zalo win-back | Yes, AI-personalised | Manual templates |
| POS-native (KiotViet, iPOS, Sapo, LOOP) | Yes | No |
| Email / SMS broadcast | Via Zalo + email | Yes (broad) |
| Landing pages | No | Yes |
| Pipeline CRM (deals, leads) | No | Yes |
| Best fit | F&B / retail with POS | B2B / services with sales pipeline |
| Starting price | Free forever | Module-based pricing |
FAQ
Is PEKO a replacement for Bizfly CRM?
Only if your retention use-case is the only thing you're using Bizfly for. Bizfly covers a lot of ground — sales pipeline, email broadcasts, landing pages — that PEKO deliberately doesn't. If you're F&B or retail and you're mainly using Bizfly for loyalty messaging on top of your POS, PEKO will do that job better with AI and POS-native integrations.
Why pick PEKO over Bizfly for an F&B chain?
Because Bizfly is built around a sales-pipeline mental model (leads → deals) which doesn't match F&B. PEKO is built around the F&B retention loop: POS transaction → churn risk score → automated Zalo win-back. The integrations, the AI, and the defaults are all tuned for that shape.
Can I keep Bizfly for marketing and use PEKO for retention?
Yes, and that's a common split. Bizfly runs your top-of-funnel (landing pages, lead capture, email broadcasts to the wider list). PEKO runs your retention loop on top of POS data. They don't conflict.
How does pricing compare?
Bizfly is modular — you pay per product (CRM, Email, Chat, etc.) and tier. PEKO has a free basic plan and paid AI tiers in the low millions of VND per month. For F&B retention specifically, PEKO is usually cheaper because you don't pay for tools you don't need.
Does Bizfly do Zalo OA?
Bizfly supports Zalo as one of several channels but treats it generically. PEKO is Zalo-first for F&B retention — the AI writes Zalo messages in Vietnamese tuned to your venue type, segment, and last-visit context.
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