★ PEKO LOYALTY CLUB ★ PEKO ★ REWARDS ★

    Tengah translate… · Global billiard tournaments

    Refreshed 18/05/2026

    PEKO vs CueScore

    Written by PEKO Team.Last updated: 18/05/2026.

    Published: 01/05/2026

    CueScore and PEKO solve different problems. CueScore is a ops system. PEKO is the AI loyalty and retention layer that sits on top — predicting which guests are about to stop coming back and automating personalised win-back. This page compares them honestly so you can decide whether to run one, the other, or both.

    Tengah translate…
    PEKO is a loyalty layer; CueScore stays your system of record.
    PEKO adds AI churn prediction + automated Zalo OA / email / SMS win-back that CueScore doesn't.
    Vietnamese venues using CueScore typically bolt PEKO on for Zalo OA and local channels.

    What is CueScore? Tournament and league management platform for pool, snooker and carom clubs worldwide.

    Tengah translate…

    • You want an loyalty + CRM layer for the venue side of the business — not to switch your existing tool.
    • You need AI to flag customers who haven't rebooked in their usual window and re-engage them automatically.
    • You operate in Vietnam or Southeast Asia where CueScore has limited local channel support (Zalo OA, Momo).
    • You want a free tier and 15-minute setup, not a long procurement cycle.

    Choose CueScore when

    • You don't yet have a ops/tournament tool and want CueScore's core product as your system of record.
    • Your priority is tournaments, ratings and league management more than retention automation.
    • You're happy to run loyalty as a manual side-task inside CueScore rather than letting AI drive it.

    Tengah translate…

    Tengah translate…PEKOCueScore
    PositioningLoyalty + CRM layer that sits on top of your stackOps / ratings tool — system of record
    Tournament / ratings opsOut of scope — keep theirsCore product
    AI churn prediction (3-day window)Built-inNot core to the product
    Automated win-back across Zalo OA + email + SMSOut of the boxEmail/SMS only or manual
    Vietnam channels (Zalo OA, Momo vouchers, VND)NativeLimited or none
    Setup time for the loyalty layer~15 minutesTied to platform onboarding
    Pricing for the loyalty layerFree tier + transparent monthlyBundled into platform plans
    Coexists with your current stackYes — designed to keep their league/ops toolReplaces the relevant module

    FAQ

    Do I have to drop CueScore to use PEKO?

    No. PEKO is explicitly designed as a loyalty layer on top of tools like CueScore. You keep their league/ops tool; PEKO ingests transactions or appointments and runs the AI retention layer on top.

    What does PEKO add that CueScore doesn't?

    PEKO predicts which guests are about to stop coming back within a 3-day window, writes personalised win-back messages and triggers them across Zalo OA, email and SMS. CueScore focuses on tournament ops, with loyalty as a secondary feature.

    Does PEKO work for Vietnamese operators who already use CueScore?

    Yes. Vietnamese venues commonly run CueScore for their core workflow and add PEKO for Zalo OA win-back, Momo vouchers and AI churn prediction in Vietnamese.

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