ただいま翻訳中… · Vietnam
Refreshed 2026/05/21PEKO vs iPOS
Written by PEKO Team.Last updated: 2026/05/21.
Published: 2026/05/01
iPOS is built for F&B — table service, kitchen displays, multi-outlet chain ops. Its CRM stores customers and points. PEKO doesn't replace any of that. It reads iPOS data and adds the missing piece: AI that predicts which customers are about to stop coming back and runs the win-back automatically.
- ただいま翻訳中…
- iPOS is an F&B-specific POS, especially strong for chains; PEKO is the AI retention layer that plugs into it.
- PEKO predicts churn 3 days ahead and runs automated Zalo / SMS win-back — iPOS's CRM module doesn't.
- Keep iPOS for orders, tables and chain ops; add PEKO free to bring lost customers back.
What is iPOS? F&B-specific POS popular with Vietnamese chains and table-service restaurants, with strong front-of-house and chain management features.
ただいま翻訳中…
- You already run iPOS and don't want to change POS.
- You want AI predicting churn at the customer level, not just monthly sales reports.
- You want Zalo / SMS win-back that writes itself.
- You manage 2–10 outlets and want one retention layer across all of them.
- You want a free way to test retention before paying for any add-on.
Choose iPOS when
- You don't have a POS yet and need F&B-first table management.
- You only need basic customer storage, no AI or automated campaigns.
- You already have a marketing team writing campaigns in iPOS.
- You want a single vendor for POS + light CRM.
ただいま翻訳中…
| ただいま翻訳中… | PEKO | iPOS |
|---|---|---|
| Product type | AI retention layer | F&B POS (table service + chain) |
| Replaces your POS | No — runs alongside iPOS | Yes, full F&B POS |
| Customer list / points | Yes (synced) | Yes |
| AI churn prediction | Yes — 3 days ahead | No |
| Auto-written win-back (AI) | Yes | No |
| AI customer segmentation | Yes | Basic groups only |
| Zalo OA + mini app | Yes | Limited |
| Multi-channel automation (Zalo + SMS + email) | Yes | Manual broadcast |
| Receipt OCR | Yes | No |
| Direct online ordering (0% commission) | Yes | Add-on |
| Table / order management | No (use iPOS) | Yes (core strength) |
| Multi-outlet chain ops | Single retention view across outlets | Yes (full chain ops) |
| Setup time | 10–15 minutes | 1–2 days per outlet |
| Starting price | Free forever | Quote-based per outlet |
| Best way to use | Run alongside iPOS | Use standalone |
FAQ
Do I need to drop iPOS to use PEKO?
No. iPOS keeps doing what it does well — table management, kitchen tickets, chain operations. PEKO sits on top and reads the transaction data, so your front-of-house workflow doesn't change. The only difference is that there's now an AI layer watching the customer base behind the scenes.
How does PEKO get data out of iPOS?
Through a one-time API or CSV connection per outlet, set up in about 10 minutes. From then on PEKO pulls fresh data automatically. If you run a chain across multiple outlets, PEKO aggregates them into a single retention view, so you can see churn risk across the whole brand, not one outlet at a time.
Why not just use iPOS's CRM features?
iPOS's CRM is good at storage — customer records, point balances, basic groups. PEKO is good at action — predicting churn and writing the message that brings the customer back. They're complementary roles. Most operators we talk to wish their POS would 'do something' with the customer data; PEKO is that something.
We run 5 outlets on iPOS — does PEKO see them as one brand?
Yes. PEKO ingests transactions from every outlet and treats your customer base as one. A guest who visits 3 of your 5 outlets is recognised as a single high-value customer, and the AI scores their churn risk accordingly. Win-back campaigns can fire by brand, by outlet, or by segment — your call.
What's the lift over iPOS's existing CRM module?
The two things iPOS's CRM doesn't do: AI churn prediction and automated win-back. Those are exactly the two things that move repeat-visit rates in practice. Operators who turn PEKO on alongside iPOS typically see retention lift within 30–60 days; if you don't, the free plan means there's no cost to having tried.
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