What's Actually Keeping Customers Away
It's not your food. It's your system. Here's why PEKO changes everything.
Head-to-head comparison guides
Short, sourced verdicts for choosing the right loyalty and CRM platform.
Singapore
PEKO vs Advocado
Verdict: choose Advocado if you want PSG subsidy and a consultant. Choose PEKO if you want AI that predicts and acts daily, with a free start.
Read comparisonSingapore / SEA (enterprise)
PEKO vs Eber
Verdict: choose Eber if you have a marketing team and complex multi-channel needs. Choose PEKO if you're an F&B operator who wants retention to run itself.
Read comparisonTaiwan / APAC
PEKO vs Ocard
Verdict: choose Ocard if you want your venue inside a cross-brand rewards ecosystem. Choose PEKO if you want predictive churn alerts and a customer list that stays yours.
Read comparisonMalaysia
PEKO vs Mulah (SimpleLoyalty)
Mulah's documented channel is SMS; PEKO's is WhatsApp, with lapse prediction on top.
Read comparisonSingapore
PEKO vs CandyBar
CandyBar's win-back is manual SMS; PEKO's AI flags drifting regulars and drafts the WhatsApp message.
Read comparisonMalaysia
PEKO vs PixaLink
Both use WhatsApp; PEKO adds Group Check-In and an approval-gated AI Agent.
Read comparisonSingapore
PEKO vs SevenRooms
PEKO publishes its price: free up to 300 members, then S$49 (SG); SevenRooms pricing is not listed in our sources (checked Oct 2026).
Read comparisonIncumbent alternatives — the full field
Fair-analyst listicles: honest incumbent acknowledgment, sourced reasons to switch, and 5 alternatives compared side by side.
Singapore
Advocado alternatives
5 honest picks, decision framework, and FAQ for Singapore operators.
Read guideEvery comparison, by competitor
Antsomi
Appointy
Aptsys
Beep
Booksy
Boulevard
CandyBar
CueScore
Customer.io
DaySmart
Eatigo
Eats365
Eber
FargoRate
Getfly
GlossGenius
Idle
Insider
Klaviyo
LABÉAU
Loyverse
Marsello
Mindbody
Mobio
MySpa
Nhanh.vn
Ocard
Oddle
Phorest
PixaLink
Poket
PosApp
PrimeData
Punchh
Rewardly
Salo
SalonHero
Setmore
SevenRooms
STAMPEDE
StoreHub
TechRes
Timely
Treatwell
TunaiPro
Utop
Vagaro
Zenoti
| Feature | Regular POS | Delivery Apps | PEKO AI |
|---|---|---|---|
| Customer retention | None | Platform's, not yours | AI-powered, 24/7 |
| Customer data | Local only | Platform owns it | 100% yours |
| Win-back campaigns | Manual (if ever) | None | Automated, personalised |
| Customer Data | Basic, stored locally | ZERO — Platform owns it | Full behaviour data — YOU own it all |
| Churn Detection | None | None | AI flags at-risk customers before they leave |
| Win-Back | Manual staff effort | Impossible — no data | Automated personalised campaigns |
| Loyalty | Simple points, no automation | None — loyal to platform | AI-powered, gamified, multi-tier |
| Marketing | Guesswork | Algorithm controls visibility | AI campaigns, auto win-back, 0% commission |
Swipe to compare →
Regular POS
Customer retention
None
Customer data
Local only
Win-back campaigns
Manual (if ever)
Delivery Apps
Customer retention
Platform's, not yours
Customer data
Platform owns it
Win-back campaigns
None
PEKO AI
Customer retention
AI-powered, 24/7
Customer data
100% yours
Win-back campaigns
Automated, personalised
Full Comparison
| Feature | Regular POS | Delivery Apps | PEKO AI |
|---|---|---|---|
| Customer Data | Basic, stored locally | ZERO — Platform owns it | Full behaviour data — YOU own it all |
| Churn Detection | None | None | AI flags at-risk customers before they leave |
| Win-Back | Manual staff effort | Impossible — no data | Automated personalised campaigns |
| Loyalty | Simple points, no automation | None — loyal to platform | AI-powered, gamified, multi-tier |
| Marketing | Guesswork | Algorithm controls visibility | AI campaigns, auto win-back, 0% commission |
Common Myths
"We have loyalty in our POS"
Reality: That's just POINTS. PEKO gives you:
- AI that predicts who will churn
- Auto campaigns to win them back before they're gone
- Personalised offers by behaviour — not generic stamps
→ Your POS can't do ANY of this.
"Our staff handles customer relationships"
Reality: What happens when they quit? PEKO gives you:
- A permanent memory of every customer's behaviour
- Automatic follow-ups that never depend on staff recall
- A retention system that runs even when you're not there
→ Staff relationships are fragile. PEKO's are not.
What PEKO Really Is
NOT
A loyalty program (5% of what we do)
IS
An AI BRAIN that knows every customer and acts before you lose them
NOT
A website builder (10% of what we do)
IS
A 0% COMMISSION channel that gives you back revenue platforms steal
NOT
A POS replacement
IS
A RETENTION ENGINE that makes your customer data work for you
Want the full case for picking a POS-agnostic loyalty layer? Read the loyalty-layer-for-any-POS guide →
Stop Losing Customers Silently
3,000 venues onboarded in Vietnam — every customer known, engaged, and coming back.

